The company delivered exceptional service, picks up calls, I made an error on my delivery address, it was addressed swiftly and delivered the very same week. I have one wrong item though which I am ho... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery took longer than expected. However once i raised the alarm, the issue was speedily resolved and a new courier was signed to deliver my package
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Am very happy with products
Company replied
Quick and fast delivery. Replacement Ford Bantam XR4 radiator bottle at a good price. Thanks
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Company details
Written by the company
Online retailer of automotive and marine tools and accessories
Contact info
Johannesburg, South Africa
- 0106340926
- info@lekr.co.za
- lekr.co.za
4.0
Great
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent product
Excellent product, it's working 100% at a excellent price. Supply must advertise themselves more.
March 27, 2026
Reply from Lekr.co.za
Thank you for your review
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Scammers
Scammers, ordered an item and not only didn't receive the item bought, received a different one and the wrong quantity.
Contacted through Amazon messaging system and whoever is running their Amazon sellers account made it even worse.
March 6, 2026
Unprompted review
Reply from Lekr.co.za
Thank you for bringing this to our attention. We're sorry to hear your order arrived incorrectly — receiving the wrong item and quantity is a serious fulfillment error and not something we take lightly.
We'd like to look into this right away. Could you please reach out to us at info@lekr.co.za with your order number so we can investigate and resolve this for you?
We're committed to making this right.
Found exactly what I was looking for
Found exactly what I was looking for, at an excellent price. Placed the order on Wednesday and received it in Cape Town on Friday!
Received regular updates along the way. Excellent service. Will definitely shop there again.
February 27, 2026
Unprompted review
Reply from Lekr.co.za
Thank you for your review
Reply from Lekr.co.za
Thank you for your review
Overall good experience
Overall good experience.
When querying about the product, quick response was provided.
February 12, 2026
Reply from Lekr.co.za
Thank you for your review
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A VERY GOOD SERVICE AND ALWAYS UPDATED…
A VERY GOOD SERVICE AND ALWAYS UPDATED ME WITH MY PARCEL .
January 30, 2026
Reply from Lekr.co.za
Thank you for your review
Please premote the artical better what…
Please premote the artical better what i order was not wat we wanted the descriptions is not clear and if you coud please put directions so that we know how to use the product it will help.
January 28, 2026
Reply from Lekr.co.za
Thank you for your feedback. We’re sorry to hear the product did not meet your expectations. Please feel free to contact us directly so we can assist you further.
The part delivered it what I expected
The part delivered it what I expected. Good quality,fit as expected.
January 28, 2026
Reply from Lekr.co.za
Thank you for your review
The company delivered exceptional…
The company delivered exceptional service, picks up calls, I made an error on my delivery address, it was addressed swiftly and delivered the very same week. I have one wrong item though which I am hoping to return. They haven't responded to my return email to return that item
January 22, 2026
Reply from Lekr.co.za
Thank you for your review
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Excellent service as well as a quality…
Excellent service as well as a quality product
January 21, 2026
Reply from Lekr.co.za
Thank you for your review
Reply from Lekr.co.za
Thank you for your review
Wrong order
Being a first time online buyer i was disappointed. The department for returns never got back to me .I am a recovered stroke patient ,so typing is difficult for me my right hand is now weaker . My speech is a bit slurred. So I needed to speak to someone over to explain
December 23, 2025
Reply from Lekr.co.za
Thank you for taking the time to share your experience, and we are truly sorry to hear about your disappointment. We sincerely apologise that our returns team did not respond as expected and that this caused you additional frustration.
We especially regret that this was made more difficult given your recovery and the challenges you’ve described. Providing clear and accessible support is important to us, and we are sorry that we fell short in this instance.
We would welcome the opportunity to assist you directly and resolve this matter properly. Please contact us via phone or email, and we will ensure someone is available to help you personally.
Thank you for bringing this to our attention — your feedback helps us improve our service.
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Excellent Service!
Found what I was looking for, order processed quickly and easily, and delivery was spot on. Well done Lekr ! We will do more business in the future for sure!
December 18, 2025
Reply from Lekr.co.za
Thank you for your review
Not every customer is a criminal.
Initially the assistance from LEKR, was good. But when I called to address the issue of missing parts in the delivered parcel, my request for clarity on the contents, and, on the process to resolve this matter, was not favourable. Fortunately, the collection weight and delivered weight was the same, so I could prove that no one took anything out of the box after it left the supplier. This type of issue should be dealt with, by a person trained to handle customer complaints.
December 11, 2025
Reply from Lekr.co.za
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations, particularly when you were seeking clarity and support regarding the missing parts in your delivery.
While we’re glad the collection and delivery weights confirmed that the parcel was not interfered with during transit, we understand that the way your concern was handled caused frustration. That is not the experience we aim to provide. Every customer deserves to be treated with respect, and we take your point seriously regarding the importance of having trained staff handle sensitive customer complaints.
Your feedback has been noted and will be used to review our internal processes and customer support approach so similar situations can be handled more effectively in the future. We appreciate you bringing this to our attention.
If you’d like to discuss this matter further, we encourage you to contact us directly so we can assist appropriately.
Easy and Simple
The order and payment process was easy and the delivery of the items came way sooner than was communicated.
December 9, 2025
Reply from Lekr.co.za
Thank you for your review
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Reply from Lekr.co.za
Thank you for your review
Delivery took longer than expected
Delivery took longer than expected. However once i raised the alarm, the issue was speedily resolved and a new courier was signed to deliver my package
November 13, 2025
Reply from Lekr.co.za
Hello,
Thank you for your feedback. We're sorry that the initial delivery took longer than expected — that’s never the experience we want for our customers. We’re glad you reached out so we could step in quickly and arrange a new courier to get your package delivered without further delay.
Your patience is greatly appreciated, and we’re working continuously with our logistics partners to prevent similar issues in the future. Thank you again for giving us the opportunity to make it right.
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