Lendvia Reviews 

300
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 219 reviews, reviewers overwhelmingly had a great experience with this company, expressing strong satisfaction with the overall financial service. Customers frequently praise the dedicated staff for being exceptionally patient, highly knowledgeable, and truly supportive throughout the entire process. Many consumers note that representatives take extra time to explain every step clearly, making complex choices comfortable and easy to manage. However, some customers also noted frustrating issues with unclear terms regarding loan availability and an unexpected push toward debt restructuring proposals. A few reviewers additionally experienced unhelpful communication, unprofessional behavior, or felt pressured by certain agents during their initial phone consultations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction and appreciation for... See more

Service

Customers had positive experiences with service, describing representatives as professional, informative, and... See more

User experience

People report positive experiences with user experience, highlighting how reviewers guide customers... See more

Payment

Users describe ambiguous interactions with payment, as reviewers appreciate helpful representatives offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more

Company replied

Rated 5 out of 5 stars

Miguel Sanchez is my account manager. He was very patient with me and very knowledgeable about credit in a whole. He was able to address my concerns and calmly helped me make the decision to take the... See more

Company replied

Rated 5 out of 5 stars

Marc took on my case, and though it's just 1 day old, I pretty much know what to expect. He explained my case and expected results along with the results of doing nothing. Marc was empathetic to my... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised!!! I never heard of Lendvia so I looked them up and was surprised to see the BBB reviews. Then decided to give them a call and didn't think I had a chance. Like so many other pre-... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

300 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(300)

213 reviews in the last 12 months

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Rated 5 out of 5 stars

Mack Ruffin is very helpful and very…

Mack Ruffin is very helpful and very knowledgeable about what I’m going through. He has patience and I’m very grateful that he helped me going through this with me, I appreciate him for helping me out. Thank you Mack!

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I spoke with representative Mack…

I spoke with representative Mack Ruffin, he was very professional, knowledgeable and friendly.b Mr. Ruffin answered all of my questions and made me feel at ease with the decision i made to move forward. I’m looking forward to becoming credit card debt free and to restore my credit.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Assistance

Migel Sanchez was the man I spoke with. He was very helpful. He was respectful and understanding. He gave me his help and told me which program was best for my needs. He was able to help me devise a plan for my situation in a little over 1.5 hours. I am thankful

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Miguel

Miguel, who has been assisting me with the start up. Has been wonderful, personable, down to earth, respectful, and very helpful. If you don’t understand the verbiage that is used he takes a minute to explain. Thank you Miguel for making the beginning of the journey so understandable and stress relieving. I can see the light at the end of the tunnel!

Ruby Chew

May 20, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Miguel has made the start of your journey a positive one. His personable approach, patience, and willingness to explain everything clearly are exactly what we strive for. It’s wonderful to know you’re feeling more confident and less stressed about the road ahead. We appreciate your kind words and look forward to supporting you every step of the way.

Rated 1 out of 5 stars

False advertising

False advertising, bait and switch, scam offer. Received a solicitation for a 5 year fixed loan with a 5.99% APR. The offer included a personal code with my name. Obviously very specific target marketing. The offer didn't state 5.99% - 39.99%. I indicated I was only interested in 1/4 of the loan amount offered, and I was only interested in the 5.99% rate. After wasting 30 minutes of my time, reviewing my cr, and asking me dozens of questions the rep said the interest rate would be 35%. What a scam. Don't get sucked in.

May 20, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your concerns. We understand your frustration and appreciate the opportunity to clarify.

The mail offer you received was a solicitation for potential financing options and was not a guarantee of approval or a specific interest rate. All loan offers are subject to lender underwriting criteria, creditworthiness, income verification, and other eligibility requirements. As disclosed in the offer materials, final loan terms, including APR, are determined only after a full review of an applicant’s information.

Lendvia works with a network of direct lenders to identify potential financing solutions based on each consumer’s unique financial profile. While not every applicant will qualify for the lowest advertised rates, all available options are presented based on lender qualifications and underwriting results.

We regret that the outcome did not meet your expectations and appreciate your feedback regarding your experience. If you would like us to review your interaction further, please contact us at success@lendvia.com

Rated 5 out of 5 stars

Debt Demo Just Got Easier

Lendiva is all about helping the customer and helping them solve their debts instead of solely trying to profit off of multiple customers. The staff is great and always ready to help.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Mack Ruffin was intelligent

Mack Ruffin was intelligent, resourceful, and a client advocate. As an owner of 6 companies I need a financial partner like this in my life. He took a process that would have lasted 3 years on my own and resolved in 12 months. Highly recommended!

May 19, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for your feedback! We’re glad to hear Mack Ruffin was resourceful, knowledgeable, and a true advocate for your success. We appreciate your recommendation and are thrilled he helped create a faster path toward your financial goals.

Rated 5 out of 5 stars

Michael is Stellar!

I worked with Michael. He was professional, knowledgeable, kind, and really cares. I am very happy and relieved to have found him. I feel very fortunate to be able to save so much money in interest monthly. Again, I can't say thank you enough Michael:)

May 19, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for sharing your experience! We’re thrilled to hear that Michael provided professional, knowledgeable, and compassionate support throughout the process. Knowing that you feel relieved, confident, and excited about the savings you’re seeing means a lot to us. We truly appreciate your kind words and are grateful for the opportunity to help. We’ll be sure to share your feedback with Michael!

Rated 5 out of 5 stars

Mack Ruffin was helpful in getting our…

Mack Ruffin was helpful in getting our credit cards payed off the offer was great lower payments and all paid of in 6 years. Thank you Mack for your help.

May 16, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear that Mack Ruffin was able to help you find a solution to pay off your credit cards with lower payments and a plan that works for your financial goals. We truly appreciate your kind words and are happy Mack could assist you throughout the process. Thank you for choosing us!

Rated 5 out of 5 stars

When I have questions I can easily…

When I have questions I can easily contact my representative and get a prompt answer. Great customer service and they are helping me to get my finances back on track.

May 12, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for your kind feedback! We’re pleased to hear that you’ve had such a positive experience with our customer service team and that your representative has been responsive and helpful whenever questions come up. Supporting our clients and helping them get their finances back on track is our top priority. We truly appreciate you!

Rated 5 out of 5 stars

I had an excellent experience with Mack Ruffin

I had an excellent experience with the Mack Ruffin. He was professional, patient, and very attentive to my concerns. My issue was handled quickly and efficiently, and he made sure I was completely satisfied before ending the interaction. It’s rare to come across such genuine care and outstanding support these days. I truly appreciate the kindness and dedication shown throughout the process. Highly recommended!

May 12, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for your thoughtful review! We’re delighted to hear that Mack Ruffin provided you with such professional, patient, and attentive service. Ensuring our clients feel heard and supported is always our goal, and we’re glad Mack made such a positive impression. Your kind words about his genuine care and dedication truly mean a lot to us. Thank you for trusting us to assist you!

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