I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Miguel Sanchez is my account manager. He was very patient with me and very knowledgeable about credit in a whole. He was able to address my concerns and calmly helped me make the decision to take the... See more
Company replied
Marc took on my case, and though it's just 1 day old, I pretty much know what to expect. He explained my case and expected results along with the results of doing nothing. Marc was empathetic to my... See more
Company replied
Pleasantly surprised!!! I never heard of Lendvia so I looked them up and was surprised to see the BBB reviews. Then decided to give them a call and didn't think I had a chance. Like so many other pre-... See more
Company replied
4.6
Excellent
300 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Michael Mina was very professional and…
Michael Mina was very professional and friendly. I'm very pleased with his explanation and answering all of my question. I highly recommend his service. thank you and God bless!!
May 4, 2026
Unprompted review
Mack Ruffin was an absolute…
Mack Ruffin was an absolute professional. He demonstrated his customer service skills in keeping me calm while discussing the company's role in assisting with my financial issues. Thanks 👋 Mack.
May 6, 2026
Unprompted review
Great Customer Service
The Representative who assisted me is named Michael. He was thorough and patient. He did a fabulous job ensuring I was understanding every step of the process and asking questions often enough. Michael had great energy and a wonderful sense of humor! He was also personable and had a genuine care and sensitivity to my situation.
May 6, 2026
Unprompted review
Reply from Lendvia
Thank you for your wonderful feedback! We’re so happy to hear that Michael provided such a thorough, patient, and supportive experience. Making sure our clients fully understand each step of the process is extremely important to us, and it’s great to know Michael’s energy, sense of humor, and genuine care made you feel comfortable throughout the conversation. We truly appreciate your kind words!
Very Good Company To Work With
The Lendvia representative that helped me was Ms. Mia Mark. She was very pleasant to work with. I found her to be very helpful, very patient, and very nice.
May 5, 2026
Unprompted review
I had great experience with Michael…
I had great experience with Michael Mina from Lendvia, he broke down everything for me and made it easier for me to understand. Thanks Michael and company for helping it means a lot.!! Thanks
May 4, 2026
Unprompted review
Miguel Sanchez has been very helpful…
Miguel Sanchez has been very helpful and kind, explaining everything, and has been very understanding. Very knowledgeable, thanks Miguel.
April 29, 2026
Unprompted review
Mack Ruffin was very informative work with.
Mack Ruffin was very nice, informative, and patient. He stayed on the line and made sure I understood everything. I feel comfortable and I trust in the decision I made working with this company to help me when I needed it. From Mrs.Jones
May 3, 2026
Unprompted review
Reply from Lendvia
Thank you so much for your kind words, Mrs. Jones. We’re thrilled to hear that Mack Ruffin provided you with such a positive experience. Making sure our clients feel informed, comfortable, and confident throughout the process is extremely important to us. We truly appreciate your trust in our company during a difficult time, and we’ll be sure to share your feedback with Mack. Thank you again for choosing us!
Jose was absolutely incredible with…
Jose was absolutely incredible with helping me out and I think anyone who needs financial assistance should ask for him! (His full name is Jose Venegas). Thanks a million!
Amy Landreneau, Louisiana
May 3, 2026
Unprompted review
Great service!
Great service!! José explains everything perfectly and has a lot of patience with customers
April 29, 2026
Unprompted review
Mack Ruffin was compassionate
Mack Ruffin was compassionate, helpful, and instructive with what I need to do.
April 30, 2026
Unprompted review
Reply from Lendvia
Thank you for your kind words! We’re so glad to hear that Mack Ruffin was compassionate, helpful, and clear in guiding you through the process. We appreciate you taking the time to share your experience and are happy he could provide the support you needed.
Mack Ruffin’s customer service was…great
Mack Ruffin’s customer service was really good, it was nice easy to handle my all things with him
Great Service
April 28, 2026
Unprompted review
Reply from Lendvia
Thank you for sharing your experience! We’re glad to hear Mack Ruffin made the process easy and comfortable for you. Providing great customer service and making sure everything is handled smoothly is exactly what we strive for. We truly appreciate your feedback!
Jose’s knowledge and patience
Jose’s knowledge and patience, and on a Sunday no less.
April 26, 2026
Unprompted review
Reply from Lendvia
Thank you for the kind words! We’re so glad to hear Jose’s knowledge and patience made such a positive impression - especially on a Sunday. We truly appreciate you taking the time to share your experience!
Mark Ruffin was absolutely incredible
Mark Ruffin was absolutely incredible. I was struggling with debt incurred while caring for my mom, and he approached my situation with genuine care, empathy, and professionalism. He was extremely helpful, and I truly appreciate the support he provided today. This was truly a blessing. Thanks Mark!
April 21, 2026
Unprompted review
Reply from Lendvia
Thank you so much for sharing this heartfelt feedback. We’re truly sorry to hear about the difficult circumstances you’ve been facing while caring for your mom, and we’re grateful Mack Ruffin was able to provide support during such an important time.
His compassion, professionalism, and genuine care are exactly what we strive for, and it means a lot to know he helped make a positive difference for you. We appreciate your trust and kind words, and we’re wishing you and your family all the best moving forward.
Great Service
I was assisted by Mr. Mack Ruffin from Lendvia. He provided efficient and courteous service. He went above and beyond to explain a very complicated process. I feel sure that I was making a good decision to resolve my debt issues.
April 20, 2026
Unprompted review
Reply from Lendvia
Thank you for sharing your experience! We’re glad to hear that Mack Ruffin provided efficient, courteous, and thorough support throughout the process. Taking the time to explain complex situations clearly is something we truly value, and we’re happy you felt confident in your decision. We appreciate your trust in Lendvia and wish you continued success moving forward.
Miguel Sanchez was a big help in…
Miguel Sanchez was a big help in explaining my credit card debt and how important it was for this business to help me with my debt definitely recommend and I am so thankful God bless you.
April 14, 2026
Unprompted review
Reply from Lendvia
Thank you for sharing your experience! We’re so glad Miguel Sanchez was able to clearly explain your situation and help you understand the importance of having support with your credit card debt. Your trust and recommendation mean a lot to us. Thank you again, and we wish you all the best moving forward!
Bait and switch and possible SS# liability
Received in the mailbox a letter with “INFLATION RELIEF FOR QUALIFYING FLORIDA INDIViDUALS”. On the inside is an example of approximately the amount one owes on credit cards with prevailing interest rates. In contrast their loan specifies an APR of 5.99%. After extracting my SS# they provided an interesting monthly payment. However, this was a bait and switch. One would empower them to settle the credit cards accounts for presumably a much lower amount and all cards would be cancelled with a negative effect on credit score. Interestingly, I received a call from a bank within an hour detailing a credit card application for $8000 from across the country that was using my SS#. Be aware.
April 17, 2026
Unprompted review
Reply from Lendvia
Thank you for sharing your concerns. We understand why this experience would feel frustrating and concerning.
Mail offers are intended to present potential options based on preliminary criteria and are not guarantees of loan approval. Any financial product or program discussed is subject to additional review, underwriting, and eligibility requirements. In some cases, alternative solutions may be presented if a traditional loan product is not available based on the information reviewed.
We also take data privacy and security very seriously. We cannot verify any connection between the unrelated credit card application you referenced and your interaction with our company. However, if you believe your personal information may have been misused, we encourage you to contact the major credit bureaus and your financial institutions directly to place fraud alerts or monitor your accounts.
If you would like us to review your interaction further, please contact our support or compliance team with your contact information so we can investigate the matter appropriately.
Mack Ruffin
Mack was very helpful and explained everything very clearly.
April 16, 2026
Unprompted review
Mack Ruffin was very helpful
Mack Ruffin was very helpful. He explained everything gor my understanding. He was very personable and treated me like family.
April 14, 2026
Unprompted review
Very professional
Mack is a true professional and guides you seamlessly through the process! I’m so grateful that I got to work with him - highly recommend this company!
April 13, 2026
Unprompted review
Reply from Lendvia
Thank you for your wonderful feedback! We’re so glad to hear that Mack provided a seamless and professional experience. It’s great to know he made such a positive impact. We truly appreciate your recommendation and your trust in our team!
Mack Russin is wonderful
Mack Russin is wonderful. He helped me understand everything and didn’t act judgmental. He was friendly, respectful, and funny! Thank you for making this so easy!
April 10, 2026
Unprompted review
Reply from Lendvia
Thank you for your kind feedback! We’re so glad to hear that Mack provided a friendly, respectful, and supportive experience while helping you understand everything clearly. It’s great to know he made the process feel easy and comfortable for you.
We truly appreciate your trust and your thoughtful words. We’ll be sure to share your feedback with Mack!
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