Lendvia Reviews 

300
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a truly great and positive experience with this company. Customers frequently praise the dedicated staff and account representatives for providing exceptional customer service, showing remarkable patience, and offering clear explanations throughout the entire financial journey and credit process. People note that these professionals are incredibly helpful and approachable, making debt consolidation and overall user experiences exceptionally straightforward, comfortable, and completely stress-free. Some reviewers were not happy with unprofessional staff behavior, rude interactions, or unexpected changes regarding their initial financial restructuring options. However, some customers also noted experiencing misleading information, frustrating communication challenges, or persistent collection notices concerning their active accounts.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising representatives for being patient,... See more

User experience

People report positive experiences with user experience, noting that representatives take the time to explain... See more

Payment

Customers consistently note ambiguous experiences with payment, as reviewers appreciate helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Marc took on my case, and though it's just 1 day old, I pretty much know what to expect. He explained my case and expected results along with the results of doing nothing. Marc was empathetic to my... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised!!! I never heard of Lendvia so I looked them up and was surprised to see the BBB reviews. Then decided to give them a call and didn't think I had a chance. Like so many other pre-... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

300 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(300)

213 reviews in the last 12 months

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Rated 5 out of 5 stars

Mr Mack Ruffin was extremely helpful…

Mr Mack Ruffin was extremely helpful in getting my financial situation where I am able to live a little more comfortably with my debt situation. Thanks to him I can perhaps sleep better and have less worries . He was supportive and very patient with me in spite of my dittering whether I would change my ways. Thank you. Mack is what I will say..

April 8, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We truly appreciate your trust and your kind words. We’ll be sure to share your feedback with Mack. Wishing you continued peace of mind and success moving forward!

Rated 5 out of 5 stars

Mack Ruffin is a godsend

Mack Ruffin is a godsend! He’s friendly, efficient, knowledgable, and effective.
In the span of the program process, which took minutes, I was versed in financial relief that I didn’t know existed.
Mack Ruffin is a valuable asset to your company.

April 5, 2026
Unprompted review
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Reply from Lendvia

Thank you for your incredible feedback! We’re thrilled to hear that Mack Ruffin made such a positive impact and was able to provide you with valuable information so efficiently. It’s great to know you felt informed and supported throughout the process.

We truly appreciate your kind words and will be sure to share them with Mack. Thank you again for your trust and for taking the time to share your experience!

Rated 5 out of 5 stars

Peter Nguyen was so helpful

Peter Nguyen was so helpful, kind, and direct. He answered all my questions and made me feel at ease from the beginning of our interaction. Iam happy to have an option for controlling my debt without high fees or losing access to my credit. Thanks Peter!

March 31, 2026
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Peter Nguyen was helpful, kind, and made you feel at ease from the very beginning. It’s great to know he was able to clearly answer your questions and provide a solution that works for you.

We truly appreciate your trust and your kind words. We’ll be sure to share your feedback with Peter. Wishing you all the best on your journey forward!

Rated 5 out of 5 stars

Mack Ruffin saves my financial crisis!

Mack Ruffin saves my life! I am drowning in debt. He problem solved my financial crisis with a Resolution Program and a small loan so I can have money back in my savings. Call Mack today!

April 2, 2026
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Mack Ruffin was able to provide solutions and help you feel more in control. It’s great to know he took the time to guide you through your options and find a path forward.

We truly appreciate your trust and your recommendation, and we’ll be sure to share your kind words with Mack. Wishing you continued success on your journey!

Rated 5 out of 5 stars

I know that when you get the paper in…

I know that when you get the paper in the mail it seems like you'll get a personal loan but I'm sure like most you're surprised when its a restructured debt program that you qualify for. Do your research, and yes it does seem scary but Rose was amazing! She didn't push and answered all my questions. Yes, I know it may seem scary at first but I'm going to trust the process and do the steps needed to get back on the right track. Do you want to keep drowning with your head hardly above the water in debt, I know I want to save money and breathe! I know its hard for everyone probably living paycheck to paycheck, and no money is being saved; I will now be able to save money and see changes in the next 3-6 months, yes it doesn't happen over night; its not magic! But trust the process and if you follow through and buckle down, you will be able to breathe just like me. Rose is very thorough with details and all things needed to know. She will be there for any questions that arise and I have her direct line number to easily contact her. Take a chance and start the journey of becoming debt free! Thank you Rose!

March 31, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing such a detailed and thoughtful experience! We truly appreciate your honesty and perspective. We understand that the process can feel unfamiliar at first, and we’re glad to hear that Rose took the time to answer your questions and provide clarity without any pressure.

It’s great to know that you feel informed and confident moving forward. Staying committed to the process can make a meaningful difference, and we’re here to support you every step of the way. We’ll be sure to share your kind words with Rose.

Thank you again for your trust, and we wish you continued success on your journey!

Rated 5 out of 5 stars

A BIG SHOUT OUT TO MS. ROSE SALOUT

I am beyond grateful to all the support and guidance provided by Ms. Rose Salout! She was not only professionally knowledgeable but extremely thorough, patient, and compassionate in her response to all my questions. Additionally, Ms. Salout was competent, prompt and efficient in addressing all of my needs. I couldn't be more thankful to her assistance and reassurance in all the ways she's helped make this process seamless, easy, and simple!
Thank you so much Ms. Salout for your help and God Bless you and all you do to help people in need!

March 26, 2026
Unprompted review
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Reply from Lendvia

Thank you so much for your kind and heartfelt feedback! We’re truly grateful to hear about your positive experience with Rose. It’s wonderful to know that her knowledge, patience, and compassion made such a meaningful impact and helped make the process feel seamless and easy for you.

We sincerely appreciate your trust in us and your thoughtful words. We’ll be sure to share your gratitude with Rose. Wishing you all the best moving forward, and thank you again for taking the time to share your experience!

Rated 5 out of 5 stars

Great to work with!

Rose was very easy to talk with. She explained everything very well to make sure you understood how this process worked. She was very reassuring.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Mack Ruffin was great to work with

Mack Ruffin was great to work with. He tried to explain everything really well. Tried to make sure that I understood what I was doing. He said that he can help save me some money and make paying the bills and getting caught up easier. I haven’t finished the process yet, but I hope it works.😀😃

March 23, 2026
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear that Mack Ruffin took the time to explain everything clearly and made sure you felt comfortable throughout the process. It’s important to us that you feel informed and supported every step of the way. We appreciate your trust and look forward to continuing to assist you as you move forward.

Rated 5 out of 5 stars

So thankful

I think he was very straightforward and informative as how this program operates. We are thankful for help he has offered with our debt situation at this time and hope to be debt free one day through the help of Alleviate.🙏🏾

March 22, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear that everything was explained in a straightforward and informative way. It means a lot to know you feel supported during this time, and we appreciate your trust. Wishing you continued progress on your journey!

Rated 5 out of 5 stars

Mack was so very helpful

Mack was so very helpful. He took his time in explaining everything to me. I felt very comfortable and I am looking forward to paying less on a monthly basis. Thank you Mack for saving me money.

March 23, 2025
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear Mack took the time to explain everything clearly and made you feel comfortable throughout the process. It’s great to know you’re looking forward to more manageable monthly payments. We truly appreciate your feedback!

Rated 5 out of 5 stars

I got a prequalifying offer in the mail…

I got a prequalifying offer in the mail from Lendvia. Normally, I will just open it and shred it. For some odd reason I tried it since my situation was already worse as it is. I spoke to Mack Ruffin and he explained everything to me very clear. I was not even expecting to be approved with consolidating my high balance credit cards. I was not ready to let go of some of my credit cards but he helped me understand that less is better. He was absolutely right!! I am very grateful that he took care of my problem with my debts. He was there all the way to guide me. He was very nice and very professional. Thanks you so much again Mack! May God give you good health so you can continue helping people in this situation like me. I really appreciate your help!!

March 20, 2026
Unprompted review
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Reply from Lendvia

Thank you so much for sharing your story. We’re really glad you gave it a chance and connected with Mack Ruffin. It’s great to hear how clearly he explained everything and helped you feel confident in your decision, especially when it wasn’t an easy one.

Letting go of certain accounts can be tough, but we’re happy he was able to guide you in a way that made sense for your situation. Your kind words about his professionalism and support mean a lot, and we’ll be sure to share them with him.

We truly appreciate your trust and wish you continued success on your journey forward.

Rated 5 out of 5 stars

Mack Ruffin was amazing

Mack Ruffin was amazing! Friendly, funny, informative, patient. He was great, made me feel very comfortable. Would definitely recommend.

March 17, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for the great feedback! We’re so glad to hear Mack Ruffin made the experience comfortable and enjoyable. Friendly, informative, and patient is exactly what we aim for. We truly appreciate your recommendation!

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