Lentes-shop Reviews 

3,656
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The order arrived SO quickly (as always !) and well packaged , thank you . First class service and easy ordering process 🤩❤️

Rated 2 out of 5 stars

My order was processed and dispatched quickly. However, the courier, MRW advised delivery for Friday and didn't turn up until Monday. All weekend without lenses 😢

Company replied

Rated 5 out of 5 stars

easy to order. Customer service was great when I emailed to request a delivery date for when I would be home to receive the package. They delivered it the next day when we wever availabe

Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Comprar lentes de contacto online al mejor precio en España » Gana 3€ en tu primera compra de lentillas baratas « • Regalos, envío rápido y promociones •


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(3,656)

71 reviews in the last 12 months

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Rated 3 out of 5 stars
Lentes-shop logo

Reply from Lentes-shop

Thank you for your review! While we strive for all of our packages to be delivered in time, it can happen that there are some delays with the delivery. We apologize for this. However, we invite you to contact us via info@lentes-shop.es, and we'll be happy to help you and provide you with more information!

Rated 5 out of 5 stars

Used twice now

Used twice now. Delivered on time, hassle free and cheaper than uk. Would highly recommend.

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Very good

The service is very fast, the product is good. The gift is nice, thank you. The price a bit higher than the rest of the online stores, but definitely worth the product

September 6, 2020
Unprompted review
Rated 2 out of 5 stars

I had an issue with the credit card…

I had an issue with the credit card payment which made it impossible for me to complete the order. When the issue finally was resolved Lentes-Shop had introduced a freight charge which did not exist originally. As a matter of principle I therefore placed my order elsewhere.

October 10, 2019
Unprompted review
Lentes-shop logo

Reply from Lentes-shop

Buenos días,

Gracias por su interés en nuestros productos.

Trabajamos con productos de los mejores marcas y la mejor calidad del mercado, por eso razón, ellos son los que nos marcan las directrices en los términos de los precios.
Afortunadamente ofrecemos distintas promociones y descuentos durante el año para que puedan beneficiarse de precios más económicos en momentos concretos.
Le animamos a que nos siga en redes sociales para estar informada de las mismas.

Reciba un cordial saludo,

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