Lentesplus.com Reviews 211

TrustScore 1 out of 5

1.1

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1.1

Bad

TrustScore 1 out of 5

211 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Packaging

My product packaging was so damaged. It got so long to get here.

October 5, 2016
Unprompted review
Lentesplus.com logo

Reply from Lentesplus.com

Hola Orlando,
De acuerdo a lo conversado vía telefónica, hemos ingresado el reclamo correspondiente a Correos de Chile por la entrega en mal estado de tu compra.
Es importante para nosotros, sepas que todo producto que sale a despacho desde nuestra oficina, sale en perfecto estado y esperamos recibas de igual manera.
Esperamos que esta mala experiencia entregada por nuestro proveedor de despacho, no empañe tu experiencia con nosotros y así ayudarte en una próxima compra.
Saludos cordiales,
Equipo Lentesplus Chile

Rated 5 out of 5 stars

Client´s loyalty in a long term

When a company recommends a new product that is good and cheaper, then you have a company that empatizes with you and that´s precisely what we need and pay for, a good product and a very caring service.

July 21, 2016
Unprompted review
Rated 5 out of 5 stars

Excelente

excellent service and suport, fast and just perfect. i recomend
thank you LENTESPLUS, for your preocupation on my requests

May 13, 2016
Unprompted review
Rated 5 out of 5 stars

A company that works as all should

Excellent experience. Professional, courteous, and very much on time.
Very surprised, was expecting typical Chilean way of doing business online. But Lentes Plus worked as well as any US online business. There's hope!

April 21, 2016
Unprompted review
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