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Lentiamo Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

NIE WIEDER!!! Problem konnte gelöst werden.

Heute rief ich beim Kundenservice von lentiamo.at an, um ein Retourlabel anzufordern.
Ich habe das erste Mal bei lentiamo.at etwas bestellt, eine Sonnenbrille, und da sie nicht passt, möchte ich sie zurückschicken.
Nun musste ich erfahren, dass die Rücksendung nicht kostenlos ist.
4,20 Euro kostet sie bei der Post, 3,70 Euro bei GLS und ohne angefordertes Rücksendeettiket sind die Kosten bei der Post wahrscheinlich noch höher.
Außerdem muss man von der Brille ein Foto machen, ansonsten bekommt man gar kein Rücksendeettiket!
Noch nie habe ich bei einer Firma so etwas erlebt!
Ich werde dort nie mehr etwas bestellen.
Aktualisierte Bewertung:
In der Zwischenzeit konnte das Problem positiv gelöst werden.
Meine Kritik bezieht sich auf die Rücksenderegeln.
Vielleicht sollte lentiamo diese überdenken.

March 17, 2025
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