Leonidas Kensington Reviews 462

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the chocolates, which are described as delicious and superb. Many people appreciate the efficient and prompt delivery service, often noting that orders arrive quickly and in perfect condition due to careful packaging. The overall service is frequently highlighted as fantastic, with consumers finding the ordering process easy and the communication clear. Some people were dissatisfied with the communication regarding delivery, and a few reviewers mentioned that their chocolate fillings were very similar, despite the overall positive sentiment about the product.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the excellent quality and... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the outstanding and excellent... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with some... See more

Service

Users describe positive interactions with service. Many customers praise the excellent and friendly service,... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you... See more

Rated 5 out of 5 stars

I bought the Neapolitan box of mini-chocolate bars to have with our Special coffees and Biscoff biscuits, either on our own or with friends, when they visit. They are excellent in range of flavours, i... See more

Rated 5 out of 5 stars

I have been buying Leonidas chocolates for my wife for 50 years - initially in Belgium, then France, Germany, the Netherlands, Greece, Italy and Spain, and if course London. She still loves me so you... See more

Rated 5 out of 5 stars

Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And... See more


Company details

  1. Chocolate Shop
  2. Chocolate Artisan
  3. Chocolate Factory

Written by the company

Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier


Contact info

4.8

Excellent

TrustScore 5 out of 5

462 reviews

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Rated 5 out of 5 stars

Perfect, remote, service and outstanding products!!

Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And my choosy daughter has been shared on a daily basis how excellent the their chocolate is !!!

January 29, 2026
Rated 5 out of 5 stars

Chocolate heaven! Simply Manon-nificent!

The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you have Leonidas stores. I like online shopping. And only order from the Kensington store online. Arrived so quickly. Packaged very well. Very fresh. And ooh soo delicious! Ooh la la! Magnifique! :)

January 23, 2026
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Rated 4 out of 5 stars

Excellent customer service

I ordered 5 boxes of pralines, and received the delivery a few days later. Unfortunately there was only 1 box in my parcel so I contacted the customer services. I received a very prompt reply and within 3 days, I received the remaining 4 boxes, which is great. The chocolates were really nice and made for perfect Christmas gifts at work!

November 25, 2025
Rated 5 out of 5 stars

fantastic service

fantastic service! my chocolate and jellies arrived about 22 hours after I ordered them! Beautifully wrapped ballotin selection and absolutely delicious fruit jellies. In a sturdy box, they arrived in perfect condition. The most delicious chocolate ever. A good selection in the ballotin. I highly recommend Leonidas Kensington

December 10, 2025
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Rated 5 out of 5 stars

Easy to order

Easy to order. Options of sizes so amenable to my budget. A little bit of luxury delivered in time for a special birthday- thank-you.

November 24, 2025

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