leredd.com Reviews 

162
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional quality, thoughtful design, and overall effectiveness of the red light therapy devices. Customers consistently praise the knowledgeable and approachable staff for providing detailed guidance and wonderful personal support. Many buyers report significant health benefits, enhanced skin complexion, and impressive recovery results after daily treatments. Though some customers encountered technical issues, such as faulty controllers, wiring failures, or charger socket problems over time. A few reviewers also mentioned experiencing difficulties regarding product repairs, replacements, or component durability during extended periods of regular use.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items like face masks,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the devices are to use every... See more

Staff

Consumers find staff to be positive, helpful, and professional. Reviewers frequently mention meeting team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was amazing Meeting Jeremy and yuliya at the Body Mind and Spirit show, they were so lovely and explained everything about the LEREDD So much so that I bought 4 products and intend... See more

Company replied

Rated 5 out of 5 stars

It’s the best decision I made I’m very very excited with the outcome I was very nervous at first spending the Money and buying the Red Light hat I been reading about Red Light Therapy and ultr... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer and a novice of Redlight Therapy . I phoned a lot of Companys to ask for advise . I found Julia at LEREDD to be the most courteous and helpful and Professional in the... See more

Company replied

Rated 5 out of 5 stars

I chose lerred because they are not just vendors but they have hands on experience with treating people with light therapy. The online purchase and delivery were easy and went smoothly.

Company replied


Company details

  1. Wellness Center
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Medical Equipment Supplier
  5. Pain Control Clinic
  6. Skin Care Clinic

Written by the company

Best Red Light Therapy Devices in Australia Leredd provides industry-leading red light therapy devices designed in Melbourne, suitable for home use and clinical applications. Whether improving overall health or supporting recovery from specific conditions, Leredd products deliver powerful Red & Near-infrared light to stimulate natural healing. For those wondering where to buy red light therapy, Leredd’s website showcases a comprehensive range of options for every budget and lifestyle. Why Choose Leredd for Red Light Therapy As the #1 rated red light therapy supplier on Trustpilot, Leredd distinguishes itself by delivering superior before and aftercare for Australian and New Zealand customers, ensuring a personalised journey from purchase through results. All Leredd products are designed with clinical standards in mind and have helped thousands find relief and enhanced well-being. Red Light Therapy Clinic Melbourne If searching for a red light therapy clinic in Melbourne, Leredd’s clinical locations and flagship products provide access to advanced therapeutic care overseen by specialists. Whether booking a session or exploring the best red light therapy devices for personal use, Leredd has solidified its reputation as Australia’s trusted supplier and clinic. Where to Buy Red Light Therapy in Australia Australians wondering where to buy red light therapy need look no further than Leredd, the trusted choice for quality, reliability, and customer support. Visit Leredd Red Light Therapy online to explore device options, compare features, and book clinical sessions for the ultimate wellness experience in Australia and New Zealand. Compare leading brands on Leredd's website under the blog section. https://leredd.com/red-light-therapy-comparison-from-trustpilot-independent-supplier-reviews/ For proven results, market-leading products, and expert care, Leredd Red Light Therapy remains Australia’s premier source for the best red light therapy devices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

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2-star
1-star

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Replied to 100% of negative reviews

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4.6

All reviews

(162)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Faulty wiring red light pad

I purchased a red light pad from LEREDD earlier this year.
The wiring to the pad failed twice in six months.
The first time the company tried to charge me for the repair until they were reminded about Australian consumer law.
I used the pad carefully and according to instructions but the company blamed me for each failure of their product.
They were so unpleasant I paid for the replacement of the second faulty wire.
The new wire is completely different suggesting they are aware of the frailty of the original wires to the pad.
Avoid.

December 4, 2025
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Reply from leredd.com

Hi Robyn,

Thank you for taking the time to share your experience and for being a customer of LEREDD. The situation you describe is not the experience aimed for, and the frustration you feel is understood.

** Noting that the repair provided remedied your issue.
Posting a 1 star review for something that was remedied successfully is your prerogative but simply nasty and attempting to make an Australian small biz suffer unreasonably just for your own private justifications. Good luck for those readers who decide to purchase directly from overseas or other suppliers in getting a remedy like what we provided.

For the benefit of other readers, some additional factual context may be helpful. Your Flexiled M2 pad was purchased in early 2025 and used regularly for several months before the first issue with the cable was reported. On assessment, the damage to the external wiring appeared consistent with stress at the point where the cable enters the pad, which is specifically excluded in our terms and conditions as damage caused by handling, not a manufacturing fault.

Despite this, the first repair was carried out ex‑gratia at no charge, well beyond what is typically required when damage arises from how a product has been treated rather than from a failure to meet a consumer guarantee. When the pad was returned a second time, the wiring fault was in a different location on the cable and the pad itself arrived severely folded. Indicating product stress damage rather than an internal design defect present from new.

In light of that, you were offered two heavily discounted options:

A replacement pad at well below cost (approximately one‑third of the normal sale price during a promotional period).

Or, at your request, a second repair with a replacement cable section supplied at a reduced part cost plus return postage.

The replacement cable you received was the same specification as the original but with additional external sleeving protection added as an extra courtesy to help reduce the risk of further stress damage from over-folding or over-bending and or yanking by the electrical cord. This does not mean the original cable was inherently faulty; it reflects an ongoing effort to improve durability in real‑world use, which is standard practice in electrical products.

LEREDD is an Australian‑owned business and takes its obligations under Australian Consumer Law seriously. Where products fail to meet the consumer guarantees, remedies such as repair, replacement or refund are provided; however, the law does not require a free remedy where problems are caused by misuse or by using a product in a way that is inconsistent with care instructions. Over the past three years, thousands of similar pads have been supplied, with overwhelmingly positive feedback and a very low rate of issues of this type, which suggests this case is not representative of typical performance. Your advice to others to "Avoid" is in sharp contrast to the 99+ % who rate our products and service as 5 star.

It is with regret that, even after multiple attempts to resolve this fairly and at significantly reduced cost, you remain dissatisfied and feel that you were blamed or treated unpleasantly. The issue was remedied. In fact you took issue with the staff member handling your claim and sarcastically asked whether she now worked for the KGB after correcting another assertion you had incorrectly made based on dates/times provided. Abusing and being sarcastic towards staff attempting to remedy any issue is not productive nor tolerated. Nonetheless, your feedback about communication tone is taken seriously and will be further reviewed with the team.

If you would like to revisit the matter or discuss any further support options, you are invited to contact LEREDD directly via support@leredd.com or on +61 3 9120 8899 so everything can be reviewed again with you personally.

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Rated 5 out of 5 stars

I really like the automatic charging…

I really like the automatic charging and sanitizing features of the ORISLED Light Therapy Oral Device, and that it has a built-in timer. I'm using it every day, and appreciate the design and convenience of the device.

December 1, 2025
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Reply from leredd.com

Yes that's right Alex, it's been designed in this way for extra user convenience and functionality - happy you received so quickly to in the USA - Appreciate your custom and kind words .

Rated 5 out of 5 stars

Easy to use and want to use it all the…

Easy to use and want to use it all the time! I didn’t buy for whitening but I can tell it is. It also helps my bite, which I like. Shipment was super fast, too. Real customer, real review.

October 28, 2025
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Reply from leredd.com

Product purchased: ORISLED light therapy oral device. Thanks for your informative review which assists others in the USA considering a purchase from Australia as it demonstrates not only the effectiveness of product but also the quick delivery. Thanks again and spread the word to your family and social network as this product is well priced and helps all with their health - the ultimate present to gift someone !

Rated 5 out of 5 stars

Worth the money and works well.

Arrived promptly and has worked on the problem satisfactorily. Very happy with the outcome. It’s well made and compact. Worth the money. A great purchase.

October 20, 2025
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Reply from leredd.com

Thanks Faye- good to see it has helped and all going well with treatments - appreciate the 5 stars !

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Rated 3 out of 5 stars

I have used the product everyday since…

I have used the product everyday since purchase (6 week approx) and I’ve found and felt no visible improvements or chance. Disappointing!

September 22, 2025
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Reply from leredd.com

Hi Rosemarie,

Thank you for taking the time to share your feedback and for using our product so consistently over the past six weeks. We’re genuinely sorry to hear that you haven’t noticed visible improvements yet.
Everyone’s body responds differently, and while physical changes can take time to become apparent, scientific research shows that cellular and internal responses begin much earlier—even before visible results emerge. These internal benefits often occur below the surface and can be confirmed only through biological markers, which most of us can’t easily track at home.

We’d love to learn more about what specific concerns you’re hoping to address and the exact settings you’ve been using. There might be ways we can adjust your approach to help you optimise your results and experience measurable progress. It’s extremely rare for users not to experience any benefit at all, so we’d like to help you ensure you’re getting the best possible outcome.

We’re also a 100% Australian-owned small business, and we take pride in providing hands-on support to every customer. It’s a little disappointing to read a 3-star review without having had the chance to assist first, as we’re always here to help troubleshoot and guide you toward success with the product. We’re confident that with a bit of collaboration, we can improve your results—and hopefully your star rating too.

Please reach out to us directly at contact@leredd.com or via phone on 039120 8899 so we can discuss your experience in more detail and make sure you get the full benefits you deserve.

Warm regards,
Jeremy

Rated 5 out of 5 stars

A good 👍 product showing early benefits…

A good 👍 product showing early benefits but web site difficult to use

October 7, 2025
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Reply from leredd.com

Thanks for your review and good to see the PAD cap is already creating a positive impact in your life. Very happy to see. The website navigation is under an overhaul so stay tuned for a better user experience soon - appreciate your honesty - it helps us strive for improvement which is something we take very seriously.

Rated 4 out of 5 stars

Great product.

Great product. I had trouble understanding the ladies English. I did need the charger in the end.

September 18, 2025
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Reply from leredd.com

Flexiled M2 is a very popular and well priced product and appreciate the nice comments on the product . The ladies accent that you met was Ukrainian and if you return to the shop for further pickups we will ensure that another staff member will assist so that there is no difficulty next time. Would love to nudge that 4 to a 5 stars and hope that you did not deduct a star due to the accent ?

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Rated 5 out of 5 stars

LEREDD is easy to deal with

LEREDD is easy to deal with, very helpful with queries.
Have been overseas and looking forward to collecting my new item.
Went for the G-PUCK 12 this order as my previous travel mini wrap needs replacing after 4 years of use at home and travel.

June 30, 2025
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Reply from leredd.com

Appreciate the detailed review - helps others to decide - you are a long term happy client

Rated 5 out of 5 stars

A great experience all round

I’ve had my Dome 720 for just over a week now and have used it on multiple areas of my body. I have been treating my winter eczema on my legs and whilst the eczema is still there I am hopeful that over time it will make a difference - after treatment I have this lovely subtle warmth in my legs and there is no itching or discomfort. I have also treated tennis elbow and after even one treatment the pain improved markedly. Another area I have done a few sessions on is my sun-damaged décolletage and I am delighted at how it has improved the texture and appearance of the skin there.

Consequently, I can recommend the Dome 720. I am yet to explore all the colour options but love that I have these choices. I would also advise getting a second controller so that you can always have one charged and ready to go. It has been a worthwhile investment for me and a device I will have multiple uses for. And to top it off I have found the company’s customer service to be excellent.

July 13, 2025
Rated 5 out of 5 stars

LERRED

First class customer service!!! Ordered Orisled Light Therapy device and Flexi Light Dome 720, 2 seperate orders and both products are high quality. Super quick delivery, placed second order on Sunday and received item on Tuesday. Love that this is an Australian company that is happy to take your calls and answer any questions to assist you with choosing the right product to suit your needs.

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Service and product

The delivery was prompt and the follow up from the business was excellent. I haven't started using the product yet but the information I have been provided is thorough.

July 1, 2025
Rated 5 out of 5 stars

Great product and service!

I’ve make purchased fine RLT panel and The experience from purchase to delivery was personal and helpful. They understand and know their products well. Importantly, they are passionate and honest about its capabilities and willing to work with you to ensure you’re fully set up to maximize the use of the product. I highly recommend purchases from Leredd and look forward to exploring more red light therapy product from them. Thank you for your time and efforts.

June 30, 2025
Rated 5 out of 5 stars

Loving my LEREDD Dome 720!

Loving my LEREDD Dome 720!! I chose this product to help with chronic pain and inflammation issues in my feet and now I use it every night. The pain is getting better and I feel so good. I chose this product because of the deep NIR wavelengths and the options of the different colored lights and their various benefits. I could not find another product that had all the options this device had at this reasonable price. Delivery to Canada was super-fast and easy. Thank you LEREDD!

June 12, 2025
Unprompted review
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Rated 5 out of 5 stars

LEREDD's The Flexi LED M2

I purchased The Flexi LED M2 to help heal my left hip tendonitis, bursitis and tear to my hamstring. I have had terrible pain issues over the past 2 years and have tried many therapies to help heal the area. Everything has helped a bit but only for short periods. I feel at times I have just been existing and not living. I thought this was worth a try as my physio sometimes uses laser on it and I have felt it was beneficial but not sustained. Having my own pad at home is so convenient and I have been using it twice a day for 30 mins each time over the last week since I got it. I do think it is helping calm things down a bit but I probably need to use it longer to see the full benefits. I choose the pad as I can simply lie on it or I can attach the belt if I need and the fact I can use a portable charger and walk around with it if I like is a bonus. I did a lot of research online and choose LEREDD to purchase from as they have fantastic reviews on google and trustpilot. It appears their products are well made from the highest quality components. The cost was at the upper end of my budget but I feel it's worth it if it helps me.
The website was easy to navigate and the whole process was very simple and straightforward. The postage was very quick and everything came neatly packaged. The product itself feels like it's made of high quality materials and built to last. I look forward to using it over the next few months and seeing how it helps me.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

the service amazing & product suitable to my needs

I purchased 3 items from Leredd after got fully explanation during the consultation with their team, as it is suitable for my needs :

1). SUPER-B RED LIGHT THERAPY BLANKET: (HALF SIZE) : for full body therapy at home

2). MINI QUAD 15 : it is suitable for traveling and everyday use if I need certain spots treatment

3). Light Therapy Certified Safety Glasses : additional devices to protect the eyes from NIR blinking

their service was amazing. I have contacted Leredd prior to booked the offline store visit since I’m from Indonesia, and their email response & communication was very helpful.

been using the blanket for these 2 days and I noticed that my muscle pain/fatigue due to traveling in winter time is slowly reduced. I plan to use the blanket for everyday treatment at home.

June 18, 2025
Rated 5 out of 5 stars

SUPER-B RED LIGHT THERAPY BLANKET

SUPER-B RED LIGHT THERAPY BLANKET
Designed for Full body treatment - red/NIR - constant and pulse lighting options - wire free remote
jules.lyons (verified owner)

I chose this Blanket as it does the whole body. I have previously purchased the Belt years ago & have used it so much it is virtually worn out. Plus I have the torch & the big the bulb.
I have chronic back pain & this incredible Red Light Therapy Blanket from day one has been amazing decreasing my severe back pain bit by bit. My tight neck muscles causing headaches has improved incredibily, no more panadol. I am now able to go for longer walks without suffering, but I am being careful not to overdo my exercise. I feel so much better & have more energy. My Poodle who has done her cruical ligament in her leg is in less pain & can now walk up the stairs. This is an ingenious invention & wish I had it sooner.
The assistance has been prompt, delivery quick. I had a few problems ordering my next product & the staff were so very helpful & my response emails were quick with my problem being solved.
I would recommend any of your products to friends & Family & have already done so. Thank you LEREDD Cheers Jules

June 13, 2025
Unprompted review

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