Lesleyashworth Reviews 

203
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful range of beautiful items available, noting that purchases arrive remarkably quickly and are always securely packaged in tissue paper. People also mention that the staff provides exceptional help and support when choosing products, ensuring everything fits properly and meets expectations. Some people were dissatisfied with specific purchases because the actual colour did not match what they anticipated seeing on the website pictures. Consumers returning these unwanted goods noted that they had to handle the return shipping process and cover any associated costs themselves.

What people talk about most

Product

Consumers find product experiences to be exceptionally positive, praising the high quality and stunning... See more

Delivery service

Clients share satisfaction regarding the delivery service, noting that orders arrive swiftly and on time.... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as first class, efficient, and... See more

Order

People report positive experiences with order, highlighting prompt deliveries and items arriving safely in... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction regarding their items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lesley Ashworth always has the most beautiful items in stock but if you can’t find your size or want a different colour, they do everything possible to get you exactly what you want. I have never fe... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

Really thrilled with my hat which is for my daughters wedding. Lesley was very helpful regarding tracking my purchase, service was excellent, yes you were right when you said it was a beautiful hat Le... See more


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(203)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pretty Daisy cardigan

My cardigan arrived and is exactly as described in a lovely pink shade

April 2, 2025
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Reply from Lesleyashworth

Thankyou so much for your lovely feedback Kind Regards Lesley

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Rated 5 out of 5 stars

Fascinator

Fast delivery, lovely quality item

April 1, 2025
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Reply from Lesleyashworth

Thankyou we really appreciate your feedback

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Rated 5 out of 5 stars

Mother of the bride hat

Ordered a hat for my daughter's wedding which I am thrilled with. Really well made and packaged up with bubble wrap so when it arrived it was in excellent condition. I was kept up to date with the delivery and arrived on the due date. I would not hesitate to purchase from this company again and would highly recommend the quality of the product.
Jacqui

March 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Lovely hat

Lovely hat. Not too big or too small.
I’m very pleased with it & looking forward to wearing it for my daughter’s wedding.

March 1, 2025
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Rated 5 out of 5 stars

Wild Flower blue cardigan

This was the Wild Flower Blue Embroidered Fruit knit cardigan
It was so popular it was not available for a while but Lesley Ashworth emailed me at my request when it was back in
It’s all that I expected and more
It’s lovely and my second cardigan buy from them

February 24, 2025
Rated 5 out of 5 stars

Beautiful Fascinator

Excellent online service. Prompt delivery and Fascinator was well packaged. Colour was exactly as per the photo. Quick response to email queries as well.

February 23, 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Lesley has been very helpful, offering to view photos of my outfit by email in order to ensure the best colour match. Her customer service has exceeded my expectation. Highly recommended.

February 9, 2025
Rated 5 out of 5 stars

Perfect great service and product

Ordered a pair of hard-to-find shoes online - but before they arrived (in very good time) got a (possibly scam) message apparently from Evri. Contacted Lesley Ashworth who promptly investigated - very good service and the shoes - well I won't be testing out the returns service because they're perfect

February 22, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10 for customer care!!

Super efficient and very helpful, impeccable standards of customer care and I’d 100% shop with the team again. Thank you very much for helping me with my dream wedding shoes, can’t wait to wear them!

February 8, 2025
Rated 4 out of 5 stars

Item is beautiful however what would of…

Item is beautiful however what would of made the purchase 5* if it had arrived in a hat box. The box it arrived in was all crushed.

February 7, 2025
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Reply from Lesleyashworth

Andrea thankyou for your feed back, and i am glad you are pleased with the hatinator, unfortunately we have never provided a hat box we sell them separately . We package as well as we can, but the postal services are at fault with regards to damaged box, as long as your hatinator was not damaged that is all that matters, Kind Regards Lesley

Rated 5 out of 5 stars

Star bobble hat

Lovely hat and very well made
Swift service

February 8, 2025
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Reply from Lesleyashworth

Thankyou so much for your review it means a lot for my small business Kind Regards Lesley

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