Letsflynow Reviews 104

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good company… shame I never booked as I found a better deal elsewhere. Only dates were a problem, which is not in their control. Representatives are really well mannered and helpful, giving lots of... See more

Rated 5 out of 5 stars

I was in contact with Tessa,who provided a very friendly and professiinal service ,doing everything for finding me a tailored nice holiday I would recomand this company to everyone looking for a nic... See more

Rated 5 out of 5 stars

I just wanna say thank you to Ray for such a professional way of dealing with me . I made him so crazy as I kept changing dates according to my availability and school holidays and getting confused... See more

Rated 5 out of 5 stars

Lets fly now is a very Good travel agency i have a positive experience with them all their staff is so humble

Company details

  1. Travel Agency

Written by the company

Lets Fly Now is a leading travel agency in the UK. We take pride in being an ATOL-protected and IATA-certified travel partner, offering a wide range of all-inclusive holiday packages for travelers in the UK. Lets Fly Now aims to fulfil your aspirations of travelling. We were established in 2020, and we have grown to be the UK’s most renowned travel company and our customer’s first choice. Going on Holidays is a memorable experience for everyone’s life. Lets Fly Now, the UK’s most trusted travel agency is passionate and committed to provide exceptional holiday packages that fulfill the travel desires of 67 million people in UK. We offer the best and the most flexible holiday packages for solo travelers, group travelers, families, and your friends tours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

Excellence

Ray has made this trip possible, he has worked tirelessly day and night looking for the best options and packages for me. He has gone over and beyond and I cannot thank him enough for his hard work and support.

September 23, 2025
Unprompted review
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

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Rated 5 out of 5 stars

Everything was set and organised from…

Everything was set and organised from start to finish for our trip to antalya by ray from letsflynow. Very professional and explained everything well and an amazing holiday. Would recommend defo recommend again for my next holiday. Thank you.

August 25, 2025
Unprompted review
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

I booked with letsflynow

I booked with letsflynow to Antalya.. My advisor Ray who organised a trip for me and my family has been truly amazing. He had guided us throughout and giving us a piece of mind through our journey.
Thank you… looking forward to booking again!

August 25, 2025
Unprompted review
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 4 out of 5 stars

Holiday to Antalya August 2025!

This was our first time to book via letsflynow. Ray managed and met our expectations in very professional manner. He worked extra hours to get a the best price and package also each time there was an update or change due he consistently contacted me. I would recommend to book via letsflynow due to Ray. He has been amazing and very kind. Keep up the good work #teamray. Many thanks Eram

September 1, 2025
Unprompted review
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

I was a very difficult customer but Ray…

I was a very difficult customer but Ray bless him he was so patient from day one of planning our trip . He made sure that every detail was covered especially that I was travelling alone with two kids .I will definitely be booking my next holiday with lets fly now and I will definitely be working with Ray again. 20 days of amazing time ,beautiful Hotels and activities all planned by Ray. I can never express how thankful I am . Thank you so much ❤️

August 15, 2025
Unprompted review
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

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Rated 5 out of 5 stars

I'm happy very happy with the way the…

I'm happy very happy with the way the agent booked my holiday package for me.
They have always kept me informed and showed care and respect, which was greatly appreciated. I would give this company a 5 star rating and now looking forward to booking my next holiday with them soon.

August 22, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

Very Good experience with Let’s fly Now…

Very Good experience with Let’s fly Now & Ray.

Ray is very helpful and clam parson.
Any time you call he will short it out your things
He gives he’s best every time

Specifically many Ray Carlson 🙏🏼👍🏼

August 23, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

What can i say

What can i say, start to finish Ray has been amazing. He has kept me informed all through booking the trip and any concerns i have had. Exceptional service im looking forward to my trip to Turkey 5*

June 30, 2025
Unprompted review
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

my agent Ray carlson was very kind and…

my agent Ray carlson was very kind and helped me plan my trip. from the beginning was professional and knowledgeable. they designs my preference and budget. I would highly recommend their service for anyone looking for a trustworthy travel agent.

July 15, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

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Rated 5 out of 5 stars

My experience using letsflynow was…

My experience using letsflynow was extremely good, my agent Ray Carlson was a very kind and respectful person. He was very friendly and helped us a lot with our travel and recommended us the best options and cheapest prices.

Will definitely use letsflynow again and will definitely recommend Ray Carlson as your agent.

July 17, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 4 out of 5 stars

The holiday to Thailand went smoothly

The holiday to Thailand went smoothly. Flights and hotels all just beautiful.
Good value for money.

There was a few misunderstandings with a previous agent Emma but Ray tried his best to sort it out.

Overall it was a huge success and I’d definitely book with this agent again.

Emirates flights and high class hotels with great views and breakfast. We had an absolute blast.

June 22, 2025
Unprompted review
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

Me and my friend

Me and my friend, we were two girls went on a trip to Turkey in April 2025, our travel agent Ray Carlson arranged everything for us including flights, hotels and hotel pick ups.

Our trip was smooth and he was always available for us whenever we had doubt , I highly recommend Let’s fly now and specially Ray if you are planning your holidays.

Thanks and best wishes to the team

April 18, 2025
Unprompted review
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

Good company with great staff

I couldn’t book my trip with letsfly because of my circumstance change but when I was planning for trip ,Ray did fantastic effort and found my trip budget wise . Next time definitely,I will contact Ray at Letsflynow for the trip .
Patel

February 1, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

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Rated 2 out of 5 stars

Steve was helpfull and arranged…

Steve was helpfull and arranged everything perfectly but, you should be carefull with the locations and Hotels are immoral and Poor quality animation,no activities at all,no help with your luggage.As we went for all inclusive hotel they asked for everything extra. The hotel we went was all inclusive but they asked extra for sauna and hamam and didn't let us relax at all. They didn't even let us have a rest in it and hotel stuff was extremely rude. Also agency and the hotel had inconvenience about the check in and check out dates and the hotel locked our rooms and didn't let us get in to our rooms for a while and we were not able to reach Steve. It was unbearable and had never such a disgusting experience before. Even we had voucher in hand they said we don't care about your voucher go and fix it with your Steve it is not our problem and as Steve was not working nobody covered him even be came back he could t solve it and also they couldn't make our flight check in even we informed in advance both ways we had to pay 15 pound extra for each passanger which was not acceptable. Even Steve was helpfull it won't bring my catastrophe holiday back and they were not well organised and not good communication. Please stay away form white gold spa hotel. It is not even in Antalya. It is in Alanya, it doesn't urge 5 star at all. Nothing to do at hofel no good food, no activities, very bad attitude poor quality, poor conditions. Also you may have difficulty to reach your agency and they may not protect you and you may suddenly be asked to check out. It was the worst holiday I have ever done...

April 3, 2025
Unprompted review
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Reply from Letsflynow

Dear Ece!

Thank you for taking the time to share your experience. We are truly sorry to hear that aspects of your holiday did not meet your expectations, and we genuinely appreciate your detailed feedback.

We are glad to hear that our agent Steve was helpful and did his best to assist you throughout the process, your kind words about his efforts mean a lot to us. We are also very sorry that your stay at the hotel did not reflect the standard of service and quality we strive to provide. While the hotel facilities and services are ultimately managed by the property, we understand how frustrating it must have been to deal with unexpected issues and miscommunication.

Your feedback has been shared with both the hotel and our internal team to ensure that these matters are addressed properly. We are also reviewing our partnerships and communication protocols to ensure better coordination in the future.

We value your feedback as it helps us improve and offer better experiences for all our guests. If you would be open to it, we would love the opportunity to personally discuss your experience further and see how we can make it right. Thank you again for sharing your thoughts with us.

Regards,

Lets Fly Now

Rated 5 out of 5 stars

I usually spend hours comparing flights

I usually spend hours comparing flights and hotels, but this time I just told them what I wanted, and they made it happen. Flights, resort, airport pickup, they book all for me, am so impressed. Will definitely book again.

April 13, 2025
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Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

Good service Ray

Good service Ray

April 9, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

Best customer service and I spoke to…

Best customer service and I spoke to Ray, he is very polite and helpful, also very understanding too, hope to fly with let's fly soon xx

April 9, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

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Rated 5 out of 5 stars

Clear explanation

Clear explanation. Good attitude. Excellent service highly recommended

April 8, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

Best deal providers

I am glad that I came to know about LetsFlyNow and really appreciate Ray who helped me a lot to finalise the package as per my need to make it joyful for little ones. I definitely recommend to use their services. We are very excited to start our vacation in a week booked by Ray.

April 4, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

Rated 5 out of 5 stars

Tessa helped with exactly what I asked…

Tessa helped with exactly what I asked for and found me a really good deal without any trouble and was very helpful

April 6, 2025
Unprompted review
Letsflynow logo

Reply from Letsflynow

Dear Customer,

Thank you for sharing your feedback and appreciation for Lets Fly Now. We are delighted to hear that our Support Team provided you with exceptional service, reflecting our commitment to excellence in customer care. Your recognition of our efforts is greatly valued.

At Lets Fly Now, we strive to consistently deliver superior service, and your positive experience affirms our dedication. We look forward to the opportunity to assist you again in the future.

Regards,

Lets Fly Now-UK

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