Let's Get Moving Reviews 417

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional service, noting that the staff is often on time, courteous, and meticulous in their work, making the moving process smooth and stress-free. Many people were impressed by the expert skill and knowledge of the crew, describing them as professional, well-prepared, and dedicated to making the transition easy. However, some people were dissatisfied with various aspects, including the company's communication, the size of the moving truck, and the lack of proper equipment or training for the staff. There were also concerns about unexpected charges, damaged belongings, and the slow pace of work, leading to longer moving times and increased costs.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction due to... See more

Staff

Users describe ambiguous interactions with staff, with some customers praising the politeness,... See more

Product

Reviewers express significant dissatisfaction with the handling and condition of their belongings, with many... See more

Price

Consumers find price to be ambiguous, with many reporting unexpected charges and a lack of clarity regarding... See more

Location

Customers consistently note negative experiences with location, citing issues with movers getting lost or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let Us Move was very successful. They were on time, courteous and they packaged our belongings well. Everything went smoothly, including the quote, the final moving date and the process in general.

Rated 5 out of 5 stars

Thank you to everyone at Let's Get Moving for the excellent service provided to me on July 28, 2025, and throughout the entire moving process within the Toronto area. From booking and confirmation to... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Moving Supply Store
  4. Piano Moving Service
  5. Storage Facility

Written by the company

Welcome to Let's Get Moving, one of Canada's top-rated moving and logistical service providers! We pride ourselves on our unwavering commitment to exceptional customer service and seamless relocations, regardless of scale or complexity. Our Premier Services Include: Residential Moving: Safely move your precious belongings to your new home. We handle everything from studio apartments to sprawling estates, ensuring a stress-free transition for families and individuals. Commercial Moving: Relocating your business? Our expert team ensures minimal downtime, allowing you to maintain productivity. We cater to everything from small offices to large corporate setups. Packing Services: Our meticulous packing professionals use high-quality materials to protect your items, ensuring they reach their destination in the same condition they left. Storage Solutions: In between moves or looking for a safe space for your items? Our secure storage facilities offer short-term and long-term options, catering to all your storage needs. Junk Removal: Declutter and rejuvenate your space. Whether you're moving out or simply refreshing your current location, our junk removal service ensures you're left with a clean slate. Dive into our TrustPilot reviews and see for yourself why Canadians across the nation trust 'Let's Get Moving' for all their moving and logistical needs. Join our community of satisfied clients and experience a hassle-free move today!


Contact info


3.7

Average

TrustScore 3.5 out of 5

417 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I was with Oscar and 2 other movers

I was with Oscar and 2 other movers. These guys were great. I was surprised when they started to see them start running around packing stuff as fast as they can. I expected a little more sluggish pace based on the size and time of my move (12 hours) but they were quick with everything. Nothing was damaged. They minimized the time and the quote was reasonable at the end of the day.

October 30, 2022
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Rated 5 out of 5 stars

Professional and Reliable

A friend engaged Lets get Moving and I saw the professionalism and manner with which the while process was handled. So when I wanted to move, I felt confident to also engage them and no regrets at all. The movers were on time and they worked with speed.

November 1, 2022
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Rated 5 out of 5 stars

They were fast and efficient

They were fast and efficient. Extremely polite and easy to work with! Took extra care with stuff, wrapped and protected everything and placed everything where asked. Will definitely use these guy again if we have to move!!!

October 22, 2022
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Rated 5 out of 5 stars

Flawless Move!

Our family of 4 moved from Milton to Ottawa at the end of August. After reviewing several moving companies we ended up choosing Let's get moving, due in part because of the excellent reviews online, the information they provided when I spoke to them on the phone, and the price they quoted me for packing and the move (which was quite competitive). They were able to walk me through the entire process and leading up to the move, sent us helpful emails on what to expect.
I have used moving companies in the past, but this was the first time I had experienced a truly stress-free move. The packing service was outstanding. The actual move was flawless. Our movers were professional and courteous and worked extremely efficiently. In the end, our final price was even less than quoted. I would not hesitate to recommend them as the number one choice for a long-distance move! Thanks Let's Get Moving!!

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Move was not stressful a little bit!

What an easy company to work with! This was a second move and first time using a moving company. Let's get moving made it easy for us, and less stressful! The crew we had was great, and took care of our stuff. We were not worried about any of our items as they moved them to the truck and to our new place. This included fragile items, large items and delicate items. They gave their suggestions on items, and how they were going to move them or if they were going to fit where we wanted. Our move was fast, effective and well worth the fair pricing! We will definitely recommend Let's Get Moving to people we know and will use them again in the future, for big or small moves!

Movers: great, hardworking, fast, efficient
Booking: easy, over the phone, email, price is great

*Ask them about any discounts, they tend to have something to offer, which helps!

September 22, 2022
Unprompted review
Rated 4 out of 5 stars

Movers who met expectations

Had a small local move from North York to Downtown at Yonge Bloor. I didn't have many things but wanted to move all larger items like the bed and sofa. The team arrived within the time frame and helped disassemble and pack everything safely. Move was completed smoothly within 5 hours including travel time. It ended up being a bit more expensive than I thought because of travel time between locations and being billed for travel time back to their office..

October 16, 2022
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Rated 5 out of 5 stars

Let's Get Moving Review

We recently moved from east Toronto to outside of the GTA -- Let's Get Moving had come highly recommended by a friend who had done a similar move and we're very glad that we went with the recommendation! We had three fantastic movers who took great care of our things. They packed efficiently and were very thorough and communicative. Moving is always a stressful process but the team at Let's Get Moving helped to calm the nerves and ensure everything was taken care of. We most certainly could not have done the move without them!

October 2, 2022
Unprompted review
Rated 4 out of 5 stars

PROFESSIONAL AND DEPENDABLE

PROFESSIONAL AND DEPENDABLE. Our three movers were very professional and courteous. They brought all the moving accessories we needed: wraps, cling wrap, floor runners, ropes. And were efficient too. Their truck is HUGE and well-kept. And they have a basic protection plan that comes with what you pay for—which I hope we can use for the scratch that we saw on our baby’s crib after moving. In terms of cost, they charge 70 dollars for gym equipment (even the relatively light ones like our portable treadmill and aeropilates machine) so my husband had to haul those separately. You also can’t refund your $113 deposit so you have to be 100pc sure you’re going with them before you book their service. Also for budgeting purposes, note that they charge full price even for the drive back to their office. Finally, customer service is very responsive. I’d highly recommend them if they’re within your budget!

October 8, 2022
Unprompted review
Rated 5 out of 5 stars

I chose the company based on the review…

I chose the company based on the review on google , my expectations was not very higher, but the service that i got surprised me , Highly recommended.
If ur looking for professional movers .
-Very friendly
- Well organized
- very fast
- 0 (zero)damage
It was an amazing awesome experience,
Thank you guys for the good job .

October 7, 2022
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Rated 5 out of 5 stars

Hire them!

Beth B.

So pleased that the company we chose, "Let's Get Moving", did such a great job moving my friend's house contents. Three guys... Adrian, Damian and Rasoul turned up right when they said they would, which is rare nowadays! They were not only efficient, they took great care wrapping the furniture to protect it, resulting in no damage to anything. Very hard working, the steps on the move out and the steep, long ramp on the move in were difficult but they took it all in stride. They get a great recommendation from me.

September 22, 2022
Unprompted review
Rated 4 out of 5 stars

Very professional

Very professional, courteous movers. Overall was a very good experience. Only issue was trying to coordinate condo elevator bookings with the arrival window for the movers. I wish the company could accommodate this situation better. Other than this issue, they were great and we would recommend this company!

September 29, 2022
Unprompted review

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