LET Training Reviews 148

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and clear communication, making the learning journey engaging and manageable. Many people highlight the flexibility of the courses, allowing them to study at their own pace while receiving excellent guidance and quick responses from trainers and assessors. The overall user experience is frequently described as smooth, well-structured, and supportive, with clear learning materials and practical content. However, some customers also noted issues with the program's usability, describing it as clunky and occasionally not working. A few people found the knowledge assessments to have poor grammar and unclear questions, while others felt the skills assessments were poorly designed. Additionally, some reviewers mentioned that the content could be irrelevant or overwhelming, and that some assessment components were repetitive.

What people talk about most

Staff

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User experience

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Customer service

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Based on these reviews

Rated 4 out of 5 stars

Great overall engaging experience. Here to support whenever I had a question or needed help.

Company replied

Rated 4 out of 5 stars

Marissa my Trainer/Assessor was great. Always communicated well and gave great tips and ideas on how to approach a unit. The role plays options were great, as my workplace could not have facilitated... See more

Company replied

Rated 5 out of 5 stars

LET Training has been great to work with. Assessment is marked very quickly, and the assessor (Marissa), is amazing at responding quickly and assisting with role plays, and anything else you require.... See more

Company replied

Rated 4 out of 5 stars

Able to work at own pace with the support of the tutors whenever needed

Company replied


Company details

  1. Vocational School

Written by the company

LET Training provides nationally recognised online training courses. From Human Resources to Leadership & Management, Business & Administration and Work Health & Safety, all of our courses are delivered entirely online. You can study anywhere, anytime. As a National Registered Training Organisation (RTO no.41179), LET Training is proud to deliver online training courses at a variety of levels. All students studying with LET Training will receive support from our dedicated trainers five-days-a-week.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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Rated 5 out of 5 stars

The learning support was world class

The learning support was world class. Knowledgable SMEs are always on hand to provide support, even after hours in many cases. The learning materials are clear and the trainer/assessor was absolutely fantastic! It was a genuine pleasure to learn under their guidance, and I came out with a vast improvement in my skills and knowedge in the industry.

October 20, 2025
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Reply from LET Training

Hi Chris,
Thank you so much for your wonderful feedback.
Thank you for your kind words.

We are thrilled to know you found our learning support "world class" and that our trainers and materials made such a positive impact on your course experience. Congratulations on finishing the program with stronger skills and deeper industry knowledge—that’s what we aim for.

Wishing you every success, and we hope to welcome you back soon.

Kind regards,

The LET Training Team

Rated 5 out of 5 stars

A great experience

LET Training has been great to work with. Assessment is marked very quickly, and the assessor (Marissa), is amazing at responding quickly and assisting with role plays, and anything else you require. This course is really something that you can do at your own pace, which allows you to submit assessments without strict due dates. Overall, a great experience.

August 1, 2025
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Reply from LET Training

Good afternoon Alison,

Thank you for your feedback!

We're very pleased to hear about the support you received from Marissa and will pass your appreciation on to her; we also are happy that the flexible and self-paced nature of the course was such an advantage for you.

On behalf of everyone at LET Training, I'd like to congratulate you on completing your course and wish you all the best with your professional development.

Kind Regards,
Tim
Learning and Development Advisor.

Rated 4 out of 5 stars

Able to work at own pace with the…

Able to work at own pace with the support of the tutors whenever needed

July 29, 2025
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Reply from LET Training

Good morning,

Thank you for your feedback! It's great to hear that you found the flexibility of the course so advantageous!

On behalf of everyone at LET Training, we'd like to congratulate you on completing your course and wish you all the best with your professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Empowered and Supported : My A+ Experience with LET Training

I have now completed my Diploma in HR with LET Training.
I really enjoyed completing all the tasks—even though they were challenging, they helped me understand new concepts. I can’t forget to thank my trainer Marissa, who supported me throughout this journey. Her approachable style made complex concepts easier to grasp and inspired me to stay focused.
I also completed a few units in Certificate IV in Business, guided by another remarkable trainer, Robyn. Her support was outstanding encouraging me at every step and helping me complete my sessions on time with clarity and motivation.

I would absolutely recommend anyone to enroll here without hesitation or a second thought.
The course materials were easy to understand, and the instructions were clear for completing tasks section by section. The roleplays made the experience realistic, giving me an opportunity to go through simulated situations—which is so important and necessary.
The timely reminders sent to students were incredibly empathetic and encouraged us to stay on track.
I especially want to thank Admin Maria for her prompt and clear communication throughout. The fees are also nominal, making quality education truly accessible.

Overall, A+ guys!
In the future, if I decide to study another course, I’ll surely come back here.
Many thanks to LET Training—keep up the great job you're all doing!

July 21, 2025
Unprompted review
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Reply from LET Training

Good afternoon Sharmila,

Thank you for your feedback!
We are very pleased to hear that you found both of your trainers so supportive and motivating. We have passed your compliments on to both Marissa and Robyn directly.

We have also passed your thanks to Maria in our admin team for all of her assistance as well!
We appreciate your recommendations, and of course would be happy to have you study with us again in the future.

On behalf of everyone at LET Training, congratulations on completing your courses and all the best with your professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Robyn from LWT Training is amazing

I completed the Cert IV WHS. In hindsight, it was hard to stay disciplined during self-paced study, with lots of things happening in my personal life. I would have gave up, had it not been for Robyn. Robyn took the time to develop plans with me, give me deadlines and helped me structure my time much better. I look forward to being issued a WHSO Certificate of Authority from WorkSafe Qld, thank you again.

June 27, 2025
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Reply from LET Training

Thank you so much for sharing your feedback! It’s incredibly rewarding to hear about your journey and perseverance in completing your Cert IV WHS. We understand how challenging self-paced study can be, especially when balancing personal commitments, and we’re so proud of your dedication and hard work.

It’s wonderful to hear that Robyn’s support made such a meaningful difference for you. Her commitment to helping students like you stay on track, set goals, and manage time effectively is a testament to the importance of teamwork in learning. We’ll be sure to pass along your kind words to her—she’ll be thrilled to know she played such a positive role in your success.

Congratulations again on this fantastic achievement!

Kind regards
LET Training Team

Rated 1 out of 5 stars

Go elsewhere for training

understanding13
diploma12
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Matthew Ivanov
4 reviews
Hi all!

I signed up for the Work Health and Safety IV and Diploma in Leadership and …More

Bella (PK)
1 review
a month ago
I recently completed my Diploma of Leadership and Management with LET Training, and I had a really positive experience. The course was flexible and well-structured, which made it easier for me to manage my time while working. I’d like to …More

LET Training (owner)
a month ago
Good afternoon Bella,
Thank you for your review!
Congratulations on the completion of your Diploma of Leadership and Management course!
We are very happy to hear that you found the course so user-friendly, and that you were able to use the flexible nature of the course in terms of managing your time. We will also pass your appreciation on to Marissa; it’s great that you found her so supportive and patient!
Thank you for your recommendation – we sincerely wish you all the best with your future professional development and hope we can assist you with any further studies!

Kind Regards,
Tim
Learning and Development Advisor

Jane Sciberras
7 reviews·2 photos
a month ago
I recently completed the BSB40420 - Certificate IV in Human Resource Management, and I couldn’t be more grateful for the outstanding support I received throughout the course. A special mention to my assessor, Marissa Litonjua, whose …More

LET Training (owner)
a month ago
Good afternoon Jane,
Thank you for the review, and congratulations on completing the Certificate IV in Human Resource Management!
Your appreciation and kind words will be passed on to Marissa directly, we’re very happy that you found her so supportive and encouraging during your time with LET Training. We know that sometimes studying while also working full-time as well as other responsibilities can be daunting, and we’re very happy that with Marissa and the rest of the team at LET Training you were able to stay on track and finish the course.
We hope that you use the skills you’ve developed during your time with us are of great assistance to you in your career, and as always we will be happy to assist you with future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Shirley Kotze
1 review
4 months ago
I recently completed my Certificate IV in Leadership and Management with LET Training, and I highly recommend them to anyone looking to further their education. …More

LET Training (owner)
3 months ago
Thank you, Shirley, for your thoughtful and detailed review! We're delighted to hear that your experience with LET Training was smooth, well-structured, and supportive. Ensuring a seamless transition between assessors is a priority for us, and we're glad to know it had a positive impact on your learning journey.

It's fantastic to hear that our training materials, webinars, and extra resources provided the clarity you needed, and that our team was always available to assist whenever required.

Congratulations on completing your Certificate IV in Leadership and Management! We truly appreciate your recommendation and wish you all the best in your future endeavors. If you ever need further support, we’re always here to help!
Matthew Ivanov
4 reviews
just now
New
Hi all!

I signed up for the Work Health and Safety IV and Diploma in Leadership and Management double course. Please, do yourselves a favour and choose another provider for your learning.

The courses are extremely poorly designed, with the learning modules and materials being of a poor quality, design and structure. There are embarrassing spelling errors which is a clear sign of poor quality, the content is irrelevant to the topic and often doesn't match the assessments, making you search externally for the answer anyway. The program they use is useless, often not working and even when it is, it is frustratingly clunky.

The knowledge assessments are rather easy after you read the question 4 times to understand the poor grammar and English they use and decipher what it is actually asking. The skills assessments are an actual joke, the design of these documents are so poor that they became a source of comedy in my household and workplace as I showed people how bad it was.

The content is irrelevant to the course topic, leaving me often reading it thinking 'what on earth does this have to do with what I was intending to learn'. Again, rendering the course a waste of time.

I will not be completing my second course because my time is worth more than wasting my life doing the rest. I wish I could get a refund.

Save your money and time, go to a different education provider to learn!

June 3, 2025
Unprompted review
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Reply from LET Training

Hi Matt,

Thank you for bringing these concerns to our attention—we truly appreciate you taking the time to share your feedback.

To ensure we address them thoroughly, we’ll follow up with you via email shortly to gather more details. In the meantime, feel free to share your concerns directly with your trainer or the admin team to help expedite the review process.

Once we fully understand the issues, we will:
• Review the relevant resources,
• Discuss potential solutions with you, and
• Develop a tailored support plan to help you successfully complete the course.

Following this review, we’ll implement any necessary adjustments to resources or assessments as needed.

Thanks again for your help—we value your input and will be in touch soon.

Regards,
LET Training's Administration Team

Rated 5 out of 5 stars

LET Training is the best format of…

LET Training is the best format of education I have come across. Self paced, with a tutor that cares about you. My tutor, Robyn, was amazing and helped me the entire way.
This was not my first Cert IV ive completed. The previous college I used had me talking to a different tutor for every assignment. While I managed that well, LET's method is far superior.
The learning modules were clear and easy to read and understand. Same with the assignments. There was one module whoch presented me with difficulty as it had been written in a significantly different way than the rest. I was informed near the end of my Cert that this unit is in the process of being rewritten.
LET training also audits their students' roleplay recordings to ensure accountability and to ensure we meet the time minimum for the assignment.
Every communication I received was clear and easily understood. Wether it was from admin, the tutors, or the check ins outlining the month's discussions.
I have nothing negative to say, and will be using LET training again for my next certificate.

May 27, 2025
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Reply from LET Training

Good afternoon Jai,

Thank you very much for your feedback regarding your studies with LET Training!

It's great to hear how easy to follow and understand you found the course materials, and we appreciate your patience with the one module that was in the process of being re-written. We have passed your kind words and compliments to Robyn as well as the rest of the staff at LET Training.

On behalf of everyone at LET Training, we'd like to congratulate you on completing your studies with us, and we look forward to having you study with us again in the future.

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

It’s a great learning environment

It’s a great learning environment. Enjoyed working with my assessor Marissa, she made sure you understood well and created an environment where you felt safe expressing yourself during the learning and assessment role plays.

May 20, 2025
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Reply from LET Training

Good morning,

Thank you for your feedback!
We're very happy to see that your interactions with your trainer were so positive, and we will of course pass on your compliments to Marissa directly.

On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

“Great support, flexible learning, and I graduated!”

I recently completed the Diploma of Leadership and Management with LET Training, and I couldn’t be happier with my experience. The course was well-structured, easy to follow, and perfect for someone like me who needed flexibility while working. I was able to study at my own pace and still finish everything on time.

My trainer, Marrissa, was amazing—super supportive, quick to respond, and always gave helpful feedback. She made sure I stayed on track and felt confident throughout the course.

I highly recommend LET Training to anyone who wants to gain practical skills, finish a diploma quickly, and move forward in their career or further studies. Thank you so much LET Training for helping me achieve this milestone!

April 23, 2025
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Reply from LET Training

Good afternoon,

Thank you for your feedback on the Diploma of Leadership and Management!

We're very pleased to hear that you found the course so flexible and accommodating, we're especially happy to hear that you found it so easy to follow as well!
We also appreciate your compliments to your trainer, we'll make sure to pass on your kind words to Marissa directly.

On behalf of everyone at LET Training, I'd like to congratulate you on completing the Diploma of Leadership and Management course and wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Excellent tutors, Easy approach. A great way to upskill.

Everyone I interacted with at LET Training was super helpful, informative and quick to act.
My tutor Robyn S was amazing and I enjoyed having her for the 2 courses I did. I honestly miss chatting with her.
The courses I did through LET training where easy to follow and understand, they take the stress out of learning something new. And loved that I could do it at my own pace. I just wish they had many more options for courses.

April 11, 2025
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Reply from LET Training

Good morning Donna,

Thank you for your review!
We're very pleased to hear that the support you received from your trainer was so appreciated! We'll pass on your compliments to her, as well as the rest of the staff at LET Training.

We also appreciate that you found the course material so easy to follow!
On behalf of everyone at LET Training, I'd like to congratulate you on completing your course and would like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

LET Training review

I loved how the studies that you complete are self paced. My assessor was really good and helpful, giving me feedback on every task and assessment completed.

April 16, 2025
Unprompted review
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Reply from LET Training

Good afternoon Charlotte,

Thank you for your review!

We're very happy to hear that you found your trainer's assistance so helpful, we have passed your compliments on to them directly.

On behalf of everyone at LET Training, I'd like to wish you all the very best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Marissa was great

Marissa was great, the course was very well tailored and convenient. Easy to go through with work.

April 2, 2025
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Reply from LET Training

Good morning,

Thank you for your feedback!

We're very pleased to hear that you found the course so user-friendly!
We have also passed your compliments directly to your trainer, Marissa.

On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Awesome to deal with

February 23, 2025
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Reply from LET Training

Good afternoon Aaron,

Thank you for your feedback and congratulations on completing the Certificate IV in Work Health and Safety!

On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

WHS Cert IV with LET

I enrolled in the WHS course and had the pleasure of working with Robyn. From start to finish, she was absolutely fantastic! Robyn was always on the ball, ready to assist whenever I needed guidance. She responded promptly, arranged calls without hesitation, and made the entire learning process so much smoother. Her professionalism, support, and dedication truly made a difference. I highly recommend LET to anyone looking for a top-notch learning experience, especially if you get the chance to work with Robyn!

February 21, 2025
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Reply from LET Training

Good afternoon Jacqui,

Thank you for your feedback and congratulations on completing the Certificate IV in Work Health and Safety!

We are very pleased to hear that you received such great assistance from your trainer, Robyn. We have passed on your kind words to her directly today.

On behalf of everyone at LET Training, we would like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Great Course - Value for Money

I had a fantastic experience with LET Training! The course was well-structured and provided all the tools I needed to succeed. A special mention goes to Marissa, who was incredibly responsive and always available to answer any questions I had. Her quick responses and willingness to help made the learning process much smoother and more enjoyable.

I truly appreciate the support I received throughout my studies and would highly recommend LET Training to anyone looking to further their education.

December 20, 2024
Unprompted review
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Reply from LET Training

Hi Rachel,

Thank you for your review!
We are very pleased to hear that you found the course so well-structured and that the resources provided were helpful in completing your studies with us.

We have passed your feedback on to Marissa as well as all the trainers and admin staff at LET Training. We're very happy for your recommendation and hope that in the future should you need additional studies that we will be able to assist you again.

On behalf of everyone at LET Training, I'd like to congratulate you on completing your studies and wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

the trainers where exceptionally well…

the trainers where exceptionally well to work with.

November 18, 2024
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Reply from LET Training

Good morning Connor,

Thank you for your review!

I've passed on your kind words to your trainers, and they have in turn passed on their congratulations to you for completing your studies!

On behalf of your trainers and everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Completed double qualification

Completed double qualification - Cert IV and Diploma.
Had a lot of help and support from amazing assessors during completion of each course.
Like any study it is challenging and requires effort from the student.
Recorded webinars of detailed explanation how to complete practical assessments were a great help as well.

September 5, 2024
Unprompted review
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Reply from LET Training

Good morning Anastasia,

Thank you for your feedback on our courses!

We greatly appreciate your positive review of our assessors and resources - your kind words have been passed on to your trainers.

On behalf of everyone at LET Training, I'd like to congratulate you on completing your courses and wish you all the best with your professional development.

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Diploma of HRM

Ray was so supportive throughout my Diploma of HRM course, the knowledge and skills that I gained throughout the course was fantastic and has really assisted me to commence my career in HR. The resources to assist with the assessments was really well presented. Thank you

July 5, 2024
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Reply from LET Training

Good morning Jessica,

Thank you for your feedback on our Diploma of HR Management course! We are very pleased to hear that your studies are going to be of such benefit to your future career progression!

We have passed your appreciation on to our trainers and our resource development team, and on behalf of everyone at LET Training I'd like to congratulate you on completion of your course!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Very helpful staff and well informed in…

Very helpful staff and well informed in all my studies needs. Supportive all the way.

March 25, 2024
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Reply from LET Training

Good morning,

Thank you very much for your feedback on your Certificate IV in Work Health and Safety course!

We're very pleased to hear how well-supported you felt throughout your time with us, and I'll be more than happy to pass on your compliments to all staff including your trainer.

On behalf of everyone at LET Training, I'd like to congratulate you on completing your course, and wish you all the best for your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

The training session was incredibly…

The training session was incredibly insightful and beneficial. The trainer's expertise and guidance were instrumental in facilitating a comprehensive understanding of the subject matter. He adeptly addressed all queries and provided valuable insights throughout the session. However, it's worth noting that the duration of the training felt somewhat limited, considering the depth of the content covered."

November 17, 2023
Unprompted review
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Reply from LET Training

Good morning Kelvin,

Thank you for your feedback relating to your course!

We're very happy to hear that you found your trainer's support of such a high benefit while you were enrolled with LET Training. We will of course pass on your kind words to him directly.

We also appreciate your feedback relating to the course's duration - this will be passed on to management as part of our ongoing efforts to refine our courses to provide the best services to our students.

On behalf of everyone at LET Training, I'd like to congratulate you on completing your course and wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor.

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