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2.8
3 reviews
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SCAM! We ordered a levitating moon, received it but thought the moon print was quite poor quality, had trouble getting the return authorization within 30 days but finally did so by repeated e-nagging, shipped it back on time and have never received our $150 back, despite multiple attempts to contact their customer service. I am quite sure this is a scam.
Incredibly poor customer service, good luck trying to get a reply from them.
I ordered a lamp, it was delivered weeks after the promised time. Never received the galaxy lamp that they advertise on their site to accompany the levitating moon lamp.
No response when you e-mail.
Very dodgy shop, feels like a bit of a scam. Do not recommend to buy here.
Just had a great interaction with one of their customer service reps. Joanne was very understating of my situation. (I mistakenly ordered the wrong size) She helped to cover the difference in shipping and still got me the size I wanted. Thanks again Joanne!
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