Lex Blinds Reviews 179

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had a fantastic experience with Lux Blinds in Loughton from start to finish. The customer service was outstanding—friendly, responsive, and genuinely helpful throughout the entire process. A s... See more

Company replied

Rated 5 out of 5 stars

Lex Blinds fitted all our blinds in our new home including shutters. Very professional service from choosing the blinds through to fitting. All the blinds look amazing. Definitely recommend this co... See more

Company replied

Rated 5 out of 5 stars

Very awkward shaped triangle window with 'flat' top. Offered only shutters by other companies, or told that blinds would not work at all. Samantha was very efficient in arranging a measurement survey... See more

Company replied

Rated 5 out of 5 stars

It is easy to get good customer service when everything goes smoothly. The sign of great customer service is what happens when there are little things that go wrong. Lex Blinds have been amazing from... See more

Company replied

Company details

  1. Window Treatment Store

Information provided by various external sources

We are window coverings production company based in Essex, UK. For us, there’s nothing more important than the communication with our customers. We always strive to give them our exclusive attention: from window coverings inspiration - to installation, and beyond. To achieve outstanding quality, we only use the highest quality components and fabrics, which are also environmentally-friendly. Our manufacturing process incorporates the use of the most advanced technologies - and we're always looking for new, innovative ways to manufacture our products. Lex Blinds strive to ensure that finding ideal solutions is accessible to all our customers. Whether you are looking to spend a little or a lot - we will use our expertise to find the perfect window treatment for your budget, taste and lifestyle. We understand that each home requires a bespoke solution. Therefore we work to build a connection with every customer, gain a good understanding of their home, their design preferences - and even their lifestyle. Our job and passion is to help you realize your dream home! Visit us in our showroom, or book a free consultation in the comfort of your own home. We’ll help you create your vision with a professional designer’s help, whose services are free for our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

Amazing job

From initial conversations about the what we were looking for to the last days of installation we were very pleasantly surprised. Absolutely stunning results and great people to work with. Wishing you all the best in your business future.

September 20, 2021
Unprompted review
Rated 4 out of 5 stars

Satisfied customer

I recently had my Shutters fitted last Saturday. The lads turned up early but was pleased and started work immediately. They were very neat and tidy and did a great job. Very pleased with the work and would recommend Lex Blinds to all who wish to have Shutters installed.

Christine. Satisfied customer

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Blinds, shutters, roman

I ordered to be fitted some blinds, shutters and Roman. And I'm extremely happy with the job been done. In this company working a really nice and friendly staff. Reception it's always friendly and helpful, a fitters are working quick and really clean. So yeah I'm really glad I chose this company and will recommend it to my friends and family!

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

We Love Lex Blinds

We got Lex Blinds to replace all of the blinds at The Loughton Club and they look 100 times better than the previous ones. High quality material that allows us to see out but not the other way round. Friendly efficient service at a very reasonable price.

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality and install.

I’ve ordered blinds and 1 large shutter. Dealt with Auris who’s great. Quality products especially the hardwood shutters - amazing. And brilliant fitter - clean and thorough. Highly recommend.

August 7, 2021
Rated 5 out of 5 stars

I would highly recommend Lex Blinds…

I would highly recommend Lex Blinds from beginning to end highly professional.

The measurement guy gave us some good ideas, the blinds were reasonable priced and finally the fitters. Fitters arrived on time cleaned as they worked.

I originally booked with Hilary's, disaster!

August 6, 2021
Rated 5 out of 5 stars

Would definitely recommend!!!

Had 2 other companies around for a quote and Lex Blinds. Chose Lex Blinds! Knowledgable surveyor, showed lots of previous projects, explained all so well, delivered as promised, fitters done their job very well, left it tidy, very polite. Price was so much better than the other companies. Actually already did to my friends!

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and very good quality…

Excellent service and very good quality blinds and curtains. Had day&night blinds and are very pleased with them. Fitters came on time and done their job very professionally quickly and no mess left.
Very polite and hard working team!
Thank you Lex Blinds for your excellent service and great products.
Would recommend 💯 to everyone!!!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Go local, or go home ;)

I did a lot of research, and got quotes from 4 different companies, including some big players. As I have found with other companies and industries, it's better to go local. Support local businesses! Their prices were very competitive. They showed us samples on their initial visit and discussed ways to save on our quote. I read reviews here and elsewhere before deciding to go with them, and I'm glad I did. Ordered and paid the deposit (50%) and they said they'd be ready in around 4 weeks. And bang on 4 weeks they were. Communication by email was prompt and friendly. They came and fitted them yesterday and they were fast, friendly, efficient and tidy. Covid measures taken and shoes taken off before entering the house, which was lovely as some places don't bother. They took away our old blinds, tidied up after themselves and I am so pleased with the finished product. Our rooms are now much brighter and look fantastic. Very glad I went with them, and will go to them again should I need anything else.

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, great products and price. We had our windows done by Lex and they looks amazing. From the first visit of the surveyor to the instalation of our blinds we knew that we are in good hands and the final efect its just great. We recommend Lex Blinds and for sure will be using them in future. Thank you Lex!!!

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service from LEX

Amazing service from LEX ! I have been a costumer of LEX Blinds for the last few years and they have always been great and helpful . Just had my patio doors done today and the blinds look fabulous usual !!!!!! Thank you guys !!!! Kind Regards your happy costumer !!!!

February 24, 2021
Unprompted review
Rated 1 out of 5 stars

NOT trustwordy NOT recomended

Not trustwordy. They twist things around to their benefit. Aggresive even though you try to reason with them.... High business unprofessionalty... Low customer care and customer satisfaction attitude... Not recomended
They tend to get very aggresive when a unsatisfactory review is written about them ....

February 22, 2021
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Manijeh,
We find it extremely unfair that you would leave a review like this. You have placed an order with us, we have installed it on the 14th January and still have not received the payment for the work completed. We have sent you numerous emails regarding the payment and our office team has called you several times with no response. A manager has also been in contact with you both via email and over the phone, however no payment has been received still. We had no choice but to pass your account to the debt collecting agency and this is when you leave us a negative review, it is rather disappointing.

Rated 5 out of 5 stars

We've had a very positive experience

We've had a very positive experience! The consultant came to our home and made all the measurements as well as gave us a thorough advice on materials and type of curtains most suitable for the flat. The installation team was very efficient and friendly!

February 8, 2021
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Sales rep explained all products on offer with samples. Office team kept me inforned throughout and arranged a date convenient for me. Fitter was prompt, quick and left rooms clean and tidy. Great quality products. Would recommend.

February 7, 2021
Rated 5 out of 5 stars

Lex Blinds were great from the first…

Lex Blinds were great from the first phone call booking the appointment to the fitting today. They had helpful polite staff and a wide range of blinds. I had an awkward room where each blind had to be a slightly different size. No problem for Lex. And today they were all fitted and did fit perfectly! I would highly recommend this company

November 25, 2020
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Melanie,
Thank you for taking the time to write this review. Our team was very flattered by your kind words. We hope to have you back as our customer in the near future.
Kind regards,
Lex Blinds Team

Rated 5 out of 5 stars

EXCELLENT SERVICE FROM LEX BLINDS…

EXCELLENT SERVICE FROM LEX BLINDS TODAY.

Adrijus our fitter today was very professional kind and friendly.

I would recommend this company as I have used them now over 3 times for various items

First class service

October 27, 2020
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Laura,

Thank you for much for your lovely feedback.

I have passed your kind words to our fitter and we are looking forward to working with you on your next project.

Kind regards,

Lex Blinds Team

Rated 5 out of 5 stars

excellent service

excellent service, I am delighted with the final product!

October 13, 2020
Unprompted review
Lex Blinds logo

Reply from Lex Blinds

Dear Alistair,

We are delighted to hear that you were happy with the final product. It was our pleasure making and installing your roman blind.

Kind regards,

Lex Blinds Team

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