Liberty First Credit Union Reviews 

417
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Matt Johnson in the lending department is the man! He continuously astounds me with his customer service, knowledge, and expertise of all things loan related. He’s so personable, friendly, helpful and... See more

Company replied

Rated 5 out of 5 stars

On November 7th, I applied for and got approved for an auto loan. Bridget has been incredibly helpful throughout the entire process. She also added insurance to the loan in case something happens to m... See more

Company replied

Rated 5 out of 5 stars

It was an amazing experience, Mr. Chris Shipley was to the point answered all of our questions, made things go so smooth we actually thought this is to smoothly. He was very quick efficient kind a... See more

Company replied

Rated 5 out of 5 stars

The entire process of setting up a loan for consolidation as well as refinancing my car was flawless. Joe Evans was super and made it so easy on my end to accomplish these things. He was so thorough i... See more

Company details

  1. Credit Union
  2. also in
  3. ATM
  4. Car Finance and Loan Company
  5. Financial Institution
  6. Mortgage Lender

About Liberty First Credit Union

Written by the company

Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals. We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.

Discover More:

CHECKING
AUTO & PERSONAL LOANS
CREDIT CARDS
HOME LOANS
Visit libertyfirstcu.com

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

417 reviews

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4.7

All reviews

(417)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and efficient.

Thank you for your help in acquiring my car loan. It was/is a positive experience. Your loan officer was helpful and efficient.

February 23, 2024
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Reply from Liberty First Credit Union

Thank you so much for being a member. We are glad you had a good experience, and we were able to assist with your car loan.

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Rated 5 out of 5 stars

I’d give liberty first 5 starts any day…

I’d give liberty first 5 starts any day of the week! Everyone was super helpful and they made my first time loan experience fast and easy. I have and will recommend them to anyone I can

March 7, 2024
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Reply from Liberty First Credit Union

Jason we are so happy to hear that you had a great experience. Thank you for being a member of Liberty First.

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Rated 5 out of 5 stars

Worked with an amazing banker

Worked with an amazing banker, everything was simple and straightforward

February 22, 2024
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Reply from Liberty First Credit Union

Thank you for your review! We are glad that you had a great experience, and we were able to help!

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received very timely manor and prompt! I appreciate the loan person I had he was very very helpful! Thank you very much

February 9, 2024
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Reply from Liberty First Credit Union

We are so glad you had a great experience. Thank you for your feedback.

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Rated 5 out of 5 stars

Easy to work with all around

Easy to work with all around. Even finished loan approval on a Saturday

February 6, 2024
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Reply from Liberty First Credit Union

Terry, we are so glad we could help. Thank you for being a member of Liberty First!

Rated 5 out of 5 stars

Great people!

I really loved working with Rhianna Maloney. She is very kind, took time to explain things to me, (I have a lot of dumb questions) and was just overall wonderful to work with. I have recommended her & Liberty First to 2 of my friends now!

February 10, 2024
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Reply from Liberty First Credit Union

Emily, we are so happy that you had a great experience with Rhianna. Welcome to Liberty First Credit Union!

Rated 5 out of 5 stars

Quick and informative

Informative meeting with bank employee about account setup, very happy with services provided

February 8, 2024
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Reply from Liberty First Credit Union

We are so glad you had a great experience and like the services provided.

Rated 5 out of 5 stars

Liberty First Credit Union made my…

Liberty First Credit Union made my dream come true in the fasted way possible. Thank you

January 24, 2024
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Reply from Liberty First Credit Union

We're thrilled to hear that Liberty First Credit Union played a pivotal role in making your dream a reality! Providing efficient service and helping our members achieve their goals is at the core of what we do. Thank you for choosing us. We look forward to continuing to help you reach your dreams in the future.

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Rated 5 out of 5 stars

Pleased to bank here

Very friendly and helpful. Account was setup and everything was easy. Staff answers all of my questions and provides even more info. I am satisfied banking here.

January 23, 2024
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Reply from Liberty First Credit Union

We are so glad that you had a great experience and are happy you are a member of Liberty First.

Rated 5 out of 5 stars

I really enjoyed Liberty First and of…

I really enjoyed Liberty First and of course Susan
She explained everything too me and when l left l felt l made the right choice too finance my truck at Liberty First. Thank you for all your help.

January 20, 2024
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Reply from Liberty First Credit Union

We are so glad that Susan could help and are happy to have you as a member!

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Rated 5 out of 5 stars

Tyler was an absolute pleasure to work…

Tyler was an absolute pleasure to work with we had a few bumps in the road and he was able to conquer them and be able to make the VA loan go through. At this point I'm very impressed with Tyler and his tenacity to get things done and closed

January 24, 2024
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Reply from Liberty First Credit Union

We are so glad you had a great experience with Tyler! Thank you for being a member of Liberty First!

Rated 5 out of 5 stars

Felt like I was at a hometown bank

Felt like I was at a hometown bank that I had been using for years and it was my first time stopping in! Staff is friendly and knowledgeable, answered all my questions. I am glad I stopped in and will be doing my banking at Liberty First from now on.

January 6, 2024
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Reply from Liberty First Credit Union

Thank you, we are so glad you had a great experience and are happy you are a member!

Rated 5 out of 5 stars

I am delighted to be a part of the Liberty Union family.

Everyone I've met at the Branch has been exemplary in dealing with my queries and my business dealings. Service is fast, with no problems that I have encountered at a few banks in the past. CU's are the way to go, you become a part of a family.
I'm delighted to be part of the Liberty Union family!

January 4, 2024
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Reply from Liberty First Credit Union

We are so happy to have you as a member!

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