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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the product, often describing it as beautiful, high-quality, and a perfect, thoughtful gift. People appreciate the excellent quality of the materials, printing, and illustrations, noting the attention to detail and personalized options that make the books special and engaging for children and adults alike. The ordering process is frequently highlighted as easy and thorough, and many consumers are happy with the fast delivery service, often receiving their items sooner than expected and well-packaged. However, some customers also noted issues with their orders, including receiving books in the wrong language, with incorrect stories, or with different characters than selected. A few other people also felt that the delivery was delayed despite paying for premium shipping, indicating a discrepancy between promised and actual delivery times.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful books,... See more

Quality

People report positive experiences with quality. Customers are impressed with the high quality of the books,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers found the ordering process easy,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast delivery... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the attention to detail, wording,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most beautiful gift ever could imagine. Order for my boyfriend fro Christmas as a story with my daughter. They had option in Portuguese and it's amazing cz he is Brazilian and it's just made it e... See more

Rated 5 out of 5 stars

I was scrolling down on the social media when I saw a video like a recommendations for father's day gifts. I looked at it and I loved the personalised book, where you can make drawing images simil... See more

Rated 5 out of 5 stars

I bought a custom book for my wife as a Christmas gift. The book is great! All the materials used for the book are of good quality and the delivery was quick considering it had to ship overseas. 1... See more

Rated 5 out of 5 stars

Amazing website. The book meant to be for my husband and for our daughter and I thought that will be a gift for Christmas for him. It came sooner than I expected but in a good way, came one day before... See more


Company details

  1. Book Publisher
  2. Children's Store
  3. Children's Toys Store
  4. Gift Shop

Written by the company

Personalised children’s books. Fanatical about quality and social responsibility. We donate to literacy charities for every book sold. 100% Recycled Paper.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

819 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Happy kids, happy parents

My nephew (5) and niece (2) are STOKED by it. I’m not there but their parents and grandparents are raving about how they keep asking to read it to them over and over again. I think it is a great way to get kids interested in and fascinated by books. Highly recommend!

January 31, 2025
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Rated 5 out of 5 stars

5 stars

The whole experience with Librio was very good and we are super happy with the book we received!

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product and amazing people

I just want to give a big shout out to the Librio team and also Jo for all the support. This company went above and beyond to deliver an amazing product and offered exceptional service during unexpected delays. Highly recommend them and for the lifelong memories they creat with their products.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

personalised book

I recently purchased a personalised book for myself and my grandson. To say I am pleased is an understatement….. it is beautiful, I am thrilled . Ordering and delivery was very easy and updates provided when necessary. I would definitely recommend this company.

November 27, 2024
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Rated 5 out of 5 stars

Excellent service

Despite some delivery issues, the service provided was exceptional. Customer service assistance followed up until they made sure the order had been correctly delivered. The quality of the printing is excellent and the book looks very nice. Even the cardboard package is cute!

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great personalized gift for an elementary school-aged child

I was delighted to be able to create a personalized book as a gift for my granddaughter. In the style of “Where’s Waldo” this book stimulates curiosity and allows a child to imagine herself exploring the world beyond her own community. It also provides a place for a personalized message.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Gift for granddaughter

It’s a lovely book for my Granddaughter. I will also make her a hat to match the one her namesake wears in the book. She will enjoy finding herself

September 30, 2024
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Rated 5 out of 5 stars

My daughter love searching for herself…

My daughter love searching for herself and other hidden characters in the "Where's (her name)" book. It is a great way to start also learning about geography, travelling around the different world sites! The book is of excellent quality, shipment was fast.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

We love these books!

We, and the gift recipient, love everything about our customized book!! The ordering process couldn’t have been easier and shipping was fast! The quality of the book is excellent, and the substance and illustrations are beautiful. We will be buying many more of these customized books for others!

September 2, 2024
Unprompted review

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