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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the product, often describing it as beautiful, high-quality, and a perfect, thoughtful gift. People appreciate the excellent quality of the materials, printing, and illustrations, noting the attention to detail and personalized options that make the books special and engaging for children and adults alike. The ordering process is frequently highlighted as easy and thorough, and many consumers are happy with the fast delivery service, often receiving their items sooner than expected and well-packaged. However, some customers also noted issues with their orders, including receiving books in the wrong language, with incorrect stories, or with different characters than selected. A few other people also felt that the delivery was delayed despite paying for premium shipping, indicating a discrepancy between promised and actual delivery times.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful books,... See more

Quality

People report positive experiences with quality. Customers are impressed with the high quality of the books,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers found the ordering process easy,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast delivery... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the attention to detail, wording,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most beautiful gift ever could imagine. Order for my boyfriend fro Christmas as a story with my daughter. They had option in Portuguese and it's amazing cz he is Brazilian and it's just made it e... See more

Rated 5 out of 5 stars

I was scrolling down on the social media when I saw a video like a recommendations for father's day gifts. I looked at it and I loved the personalised book, where you can make drawing images simil... See more

Rated 5 out of 5 stars

I bought a custom book for my wife as a Christmas gift. The book is great! All the materials used for the book are of good quality and the delivery was quick considering it had to ship overseas. 1... See more

Rated 5 out of 5 stars

Amazing website. The book meant to be for my husband and for our daughter and I thought that will be a gift for Christmas for him. It came sooner than I expected but in a good way, came one day before... See more


Company details

  1. Book Publisher
  2. Children's Store
  3. Children's Toys Store
  4. Gift Shop

Written by the company

Personalised children’s books. Fanatical about quality and social responsibility. We donate to literacy charities for every book sold. 100% Recycled Paper.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

819 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

PERFECTION

Everything, from the choosing part of the story / characters to the shipping and delivery.
Everything was just great!
And congratulations to the web designer & graphic designer, all the animals are just amazing!

October 31, 2023
Unprompted review
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Rated 5 out of 5 stars

WELCOME TO THE WORLD MILA

Purchased a book for my new granddaughter, WELCOME TO THE WORLD MILA, beautifully illustrated, couldn't be happier. What a fantastic idea for gifts. Arrived on time, great service, would definitely recommend.

June 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazingly curated

Amazingly curated book and packaging, fast shipping, great customer service! I appreciated and felt the care and attention behind every detail! My niece and nephew loved it!

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Better than you’d expect!

I ordered the book for my husband’s first Father’s Day and he (and I) loved it so much. He was in tears. The quality is amazing, way better than I expected. It’s a great gift idea for 1st time parents. Customer service is superb! Would purchase again and again and again and definitely recommend to others.

March 19, 2023
Unprompted review
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Rated 5 out of 5 stars

First time ordering

I got my son's first book. The story, illustration and quality of it is amazing.

I didn't have to wait long to get it.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Gift

The book was a great personalised gift dir our godchild.

April 7, 2023
Unprompted review
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Rated 5 out of 5 stars

Best Father’s Day gift!

I just loved being able to personalize this book (we got the “Lost for Words” one)! It made for a very special Father’s Day gift for my husband, who actually teared up when he opened it ♥️

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

I bought this book for a friend who…

I bought this book for a friend who just had a baby. I did not know what to get them and wanted to get them something they could truly cherish. This book was a "hit" not only because my friend is a teacher, but it was customized and had a beautiful message.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality books!

First of all, the customer service & communication is incredible. I ordered 2 books for my 2 year old grand niece. One specific to her & the other tells a story about her & her sister. I was very happy with the quality & graphics. They will be a treasured keepsake & worth every penny :)

February 23, 2023
Unprompted review

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