License Tom Reviews 1,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, highlighting its functionality and ease of use. Many commend the exceptional customer service, noting the staff's helpfulness and positive attitude. The quick response times and efficient resolution of issues contribute to a smooth and pleasant user experience. People are particularly impressed with the promptness of support, often receiving assistance within minutes of their inquiries. This level of responsiveness, coupled with the staff's patience and clear guidance, makes the overall experience highly satisfactory for consumers.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are happy with their purchases, noting that... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the promptness and... See more

Response time

Reviewers highlight the exceptional responsiveness of the customer service. Customers consistently praise the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Many customers... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more

Rated 5 out of 5 stars

After suffering though 3 failed PC installations for Win11, and attempting to install Office 2024. I turned to License Tom for help. Agent David was so very helpful and sympathetic. His help made my f... See more

Rated 5 out of 5 stars

David continued working with me during a difficult installation on my old Laptop. My screens didn't match those shown on videos. But David's polite tenacity helped me to finally install and activate O... See more

Rated 5 out of 5 stars

From initial purchase to e-delivery. Double 5star's, for those that like star reviews. For me absolutely the BEST Service and troubleshooting help bar none. If anyone's TECH support can beat David @... See more


Company details

  1. Computer Software Store

Written by the company

We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.

Why Customers Trust LicenseTom

Written by the company

Instant Digital Delivery
Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
Reliable & Verified Service
We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
Support When You Need It
Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.

Our Delivery & Support Guarantee

Instant digital delivery with support

All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions. If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution. We are committed to ensuring a smooth and reliable experience from purchase to activation.

Contact info

Promotion box for License Tom

Secure Software & Game Deals

Instant delivery • Trusted service • Support available

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very responsive to email

Very responsive to email. I ordered an incorrect version of a product (windows and not MAC) and received immediate response and satisfaction.
Very impressed!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Ran into some issues with downloading…

Ran into some issues with downloading my Microsoft product. I contacted customer service and promptly got a response. They solved my problem in rapid time. I won't hesitate on making a purchase with this company. You can't find customer service like this anymore! 😉

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased Microsoft Office in a hurry…

I purchased Microsoft Office in a hurry after my subscription expired, and I unfortunately didn’t take the time to fully read or understand the details in the product description. Although the oversight was entirely my own and it had been 2 months since my purchase, the License Tom Support Team went above and beyond to help resolve the issue.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and helpful support!

Great product and support! As soon as I purchased my software, I got a very helpful step-by-step on how to install it! They also helped me out when I needed to migrate my product to new computer. Highly recommend!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Quick, responsive and pro-active

The Customer Support is quick and responsive. A wrong product was delivered and they responded within 3 hours and provided a very good solution to the issue. Very few sellers have such a quick and pro-active response. Impressive.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I was dreading having to contact…

I was dreading having to contact support services to troubleshoot my problem. I’m in my 70s and not the savviest computer user. But my experience with License Tom was so easy and successful! Thank you a million times for your support!

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience using their…

I had a great experience using their service. I reached out after purchasing a Microsoft Office key, and honestly, I wasn’t expecting to hear back so quickly—but he responded way faster than I thought anyone would. Super easy to communicate with, straightforward, and everything worked exactly as promised.
The whole process was smooth from start to finish, and the price was very reasonable compared to what I’ve seen elsewhere. No complications, no confusion—just got what I needed quickly and without any hassle.
Definitely someone I’d recommend if you’re looking for Office keys at a good price and want to deal with someone reliable and responsive. 5 stars all the way.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response.

Quick response.

Purchased a groupon for MS Office for PC and MAC. But looks like it does not work for MAC and emailed support and received a quick response. And was asked post a review for resolution.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

David was very helpful

David was very helpful and took the time to answer my questions. He also helped me with the installation and made sure I had the right version for my computer. Good customer service and a smooth experience overall.

April 28, 2026
Unprompted review

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