License Tom Reviews 1,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, highlighting its functionality and ease of use. Many commend the exceptional customer service, noting the staff's helpfulness and positive attitude. The quick response times and efficient resolution of issues contribute to a smooth and pleasant user experience. People are particularly impressed with the promptness of support, often receiving assistance within minutes of their inquiries. This level of responsiveness, coupled with the staff's patience and clear guidance, makes the overall experience highly satisfactory for consumers.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are happy with their purchases, noting that... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the promptness and... See more

Response time

Reviewers highlight the exceptional responsiveness of the customer service. Customers consistently praise the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Many customers... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more

Rated 5 out of 5 stars

After suffering though 3 failed PC installations for Win11, and attempting to install Office 2024. I turned to License Tom for help. Agent David was so very helpful and sympathetic. His help made my f... See more

Rated 5 out of 5 stars

David continued working with me during a difficult installation on my old Laptop. My screens didn't match those shown on videos. But David's polite tenacity helped me to finally install and activate O... See more

Rated 5 out of 5 stars

From initial purchase to e-delivery. Double 5star's, for those that like star reviews. For me absolutely the BEST Service and troubleshooting help bar none. If anyone's TECH support can beat David @... See more


Company details

  1. Computer Software Store

Written by the company

We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.

Why Customers Trust LicenseTom

Written by the company

Instant Digital Delivery
Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
Reliable & Verified Service
We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
Support When You Need It
Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.

Our Delivery & Support Guarantee

Instant digital delivery with support

All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions. If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution. We are committed to ensuring a smooth and reliable experience from purchase to activation.

Contact info

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Secure Software & Game Deals

Instant delivery • Trusted service • Support available

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Definitely recommend!

I’ve had a really great experience with License Tom. It was my first time buying a license for a Windows product myself, so it felt a little intimidating and confusing, but every time I’ve reached out to their customer service they’ve been extremely quick, friendly and very helpful with whatever my problem has been and solved those issues in no time (which are usually just due to a mistake or confusion on my part). Definitely recommend!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

"Great experience while buying the…

"Great experience while buying the product , good customer support and very prompt for resolving issues . 2nd time I am buying product from this compnay , surely recommend other to buy from them on licensing product. Overall I would say 5 rating these guys deriver"

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service and Help

Office 365 was signed in on my laptop prior to purchasing Office Professional 2024. I had a hard time getting it changed over to the 2024 version. But LicenseTom was VERY helpful and patient getting me setup. Emails were very prompt. I would definitely
buy from them again and recommend them if you are looking to purchase.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I've never felt so confident in a…

I've never felt so confident in a purchase as I do with License Tom. I had a problem downloading word and emailed their support. Within 15mins I had a reply with detailed steps on how to fix my problem. I was blown away. Not only were the instructions easy to follow with links and videos but also the response rate was incredibly fast!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Office 2024 for my MAC

I purchased Office 2024 for my MAC. However, I did not select the MAC version and received the Windows version.

The exchange process was simple and easy.

Will use again for additional purchases

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Have had great success and really…

Have had great success and really appreciate the great service I have received. I unfortunately had to reset my pc so my Microsoft word 2024 will not reactivate but I really appreciate the great services I have received

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

They are absolutely amazing.

They are absolutely amazing.
This is the 3rd time in the last couple of years that I bought a license from them, they are incredible.
Great product , Great price and Great support
Thanks David

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

From initial purchase to e-delivery EXCELLENT!

From initial purchase to e-delivery. Double 5star's, for those that like star reviews. For me absolutely the BEST Service and troubleshooting help bar none. If anyone's TECH support can beat David @ License Tom, try it I don't think it's possible. In my case email delivery took about 10 minutes, instructions are clear and all links included. I needed an UPGRADE key, I replied as directed and within minutes David from License Support team walked me through all the requires step and processes. He responded better than my wife, well may a minute or two delayed for email systems to work. For me you can't ask for a better support and responsive company. The product Windows 11 Pro download link and key provided, mere minutes for an email responses after purchase, support same time lines. Maybe I got this at a perfect time when they weren't swamped. Maybe they are just that GOOD! I'm going with GOOD based on my experience. Ya'll have a blessed day and try this service that they offer. I don't think you will be dissappointed.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Kudos to David

David was great to work with. He was extremely helpful and accommodating. I purchased the wrong product by mistake, but David provided me with the excellent assistance. He was very prompt and communicated well. I had an overall great experience. Job well done.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience

I had difficulty with the download at first but this was my error. I contacted them and got IMMEDIATE response. They walked me through the download and I'm not "techy" person at all. You can't beat customer service like that these days. David was very nice and patient with me. Kudos to this company... highly recommend them!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Glad I found License Tom, got exactly what I needed.

The Office product and key are valid and work on my Windows 11.

Also, I had to reach out to their support team by email, and they responded quickly to my questions and helped me get up and running.

Definite recommendation and will most likely use again for other software.

April 22, 2026
Unprompted review

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