License Tom Reviews 

1,442
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support team for their exceptional helpfulness, patience, and professional approach when assisting with software installations and issues. Reviewers frequently highlight the lightning-fast response times and efficient resolution of problems, often receiving assistance almost immediately. Many consumers are very satisfied with the products themselves, finding them to be legitimate, working perfectly, and offered at great prices. However, some customers also noted occasional issues where product keys became invalid after a few weeks or were reported as already in use on another computer.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the fast, accurate, and helpful... See more

Response time

People report positive experiences with response times, often highlighting the quick and immediate responses... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, responsiveness, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more

Rated 5 out of 5 stars

I lost my subscription to my Office 24, David at License Tom.com worked with me for about 3 days to finally get it back up and running. This man has the patience of Jobe!!!! always cool, calm and co... See more

Rated 5 out of 5 stars

I purchased a Microsoft office package a couple of years ago on Groupon and received super speedy support when I had trouble installing it myself. I'm not very tech savvy but the support team was very... See more

Rated 5 out of 5 stars

I had been using Office 2000 for decades. I didn't want to pay the exorbitant price MS wants for the new Office. So this past Dec I finally decided it was time to upgrade, but didn't want to get in... See more


Company details

  1. #1 of 34 best companies in Computer Software Store

Written by the company

We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.

Why Customers Trust LicenseTom

Written by the company

Instant Digital Delivery
Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
Reliable & Verified Service
We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
Support When You Need It
Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.

Our Delivery & Support Guarantee

Instant digital delivery with support

All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions. If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution. We are committed to ensuring a smooth and reliable experience from purchase to activation.

Contact info

Promotion box for License Tom

Secure Software & Game Deals

Instant delivery • Trusted service • Support available

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,442)

1,094 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Good product. They are always quick to respond to remedy any problems I have had. The products work great and are inexpensive.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

My company purchased Microsoft office…

My company purchased Microsoft office for me through Groupon. I had a little glitch, swapping it from my MacBook to my windows laptop when I switched operating systems. David from license tom To charge of the problem for me ,and at midnight on Saturday night helped me clear up my issues, now that’s what I call great customer service.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Everything went incredibly smoothly…

Everything went incredibly smoothly with License Tom! I ordered a Windows 11 Home License, waited an hour or two, and was happy to see an email from Agent David with a working license!

A couple of weeks later, I had an issue with my computer, and Agent David immediately responded to me when I asked him for help with my license! He was very helpful and delightful to talk with. 5/5 Stars!

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

License Tom provides used Office license to me

I purchased Microsoft Office 2024 on Groupon and received a license key. When I installed Office and used the key Microsoft said it was already being used on another computer. After Microsoft support said they could not help me because it was bought from a non-Microsoft retailer, License Tom put me on the runaround trying to fix the issue rather than giving me a brand new license or refunding me. Eventually I contacted Groupon who refunding me due to me not receiving a usable / unused license.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

As advertised - prompt service!

I have always received prompt a professional service. The product and process was 100 percent as advertised. David promptly returned emails when I needed additional help!!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Buy from these guys

They offer steeply discounted product keys that WORK, and their customer support team is fast. Bought a windows 11 key, and been using it ever since!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I recently purchased Microsoft Office 2024 Professional Plus - Lifetime License for Windows through Groupon, and I am extremely satisfied with my experience. The software was exactly as described, easy to install, and activated without any issues. Having a lifetime license provides excellent value and peace of mind.

What impressed me the most was the outstanding customer service. David was incredibly helpful, professional, and patient throughout the process. He responded quickly to my questions and made sure everything was working properly.

I highly recommend this product to anyone looking for a reliable Microsoft Office package, and I especially want to thank David for his exceptional customer service. Five stars!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

When I purchased a new computer a few…

When I purchased a new computer a few weeks ago, I needed to find a good and low cost Office standard addition to install, when searching I ran across LicenseTom web site, I can honestly say I had doubts at first but when I researched the site and reviews the doubts went away. The process was extremely easy to follow and the product was great, worked first time and was exactly what I needed. Unfortunately that new computer went south on me 5 days later. I reached out to LicenseTom again and explained what happened and their support team is gonna take care of me. Can't say enough good things about this site or the people that run it, Thanks

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

I was able to get MS Office 2024 for…

I was able to get MS Office 2024 for Mac at a deeply discounted price. I received clear and prompt communication about my purchase, including all information about how to download the product. Great service and pricing.

June 1, 2026
Unprompted review

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