License Tom Reviews 

1,446
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support team for their exceptional helpfulness, patience, and professional approach when assisting with software installations and issues. Reviewers frequently highlight the lightning-fast response times and efficient resolution of problems, often receiving assistance almost immediately. Many consumers are very satisfied with the products themselves, finding them to be legitimate, working perfectly, and offered at great prices. However, some customers also noted occasional issues where product keys became invalid after a few weeks or were reported as already in use on another computer.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the fast, accurate, and helpful... See more

Response time

People report positive experiences with response times, often highlighting the quick and immediate responses... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, responsiveness, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more

Rated 5 out of 5 stars

I lost my subscription to my Office 24, David at License Tom.com worked with me for about 3 days to finally get it back up and running. This man has the patience of Jobe!!!! always cool, calm and co... See more

Rated 5 out of 5 stars

I purchased a Microsoft office package a couple of years ago on Groupon and received super speedy support when I had trouble installing it myself. I'm not very tech savvy but the support team was very... See more

Rated 5 out of 5 stars

I had been using Office 2000 for decades. I didn't want to pay the exorbitant price MS wants for the new Office. So this past Dec I finally decided it was time to upgrade, but didn't want to get in... See more


Company details

  1. #1 of 34 best companies in Computer Software Store

Written by the company

We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.

Why Customers Trust LicenseTom

Written by the company

Instant Digital Delivery
Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
Reliable & Verified Service
We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
Support When You Need It
Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.

Our Delivery & Support Guarantee

Instant digital delivery with support

All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions. If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution. We are committed to ensuring a smooth and reliable experience from purchase to activation.

Contact info

Promotion box for License Tom

Secure Software & Game Deals

Instant delivery • Trusted service • Support available

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,446)

1,099 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was able to get MS Office 2024 for…

I was able to get MS Office 2024 for Mac at a deeply discounted price. I received clear and prompt communication about my purchase, including all information about how to download the product. Great service and pricing.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fast Customer Service, Great Product!

I purchased a Microsoft office package a couple of years ago on Groupon and received super speedy support when I had trouble installing it myself. I'm not very tech savvy but the support team was very patient and helpful throughout the process. Fast forward to more recently, I had been using Office with no issues on my personal computer until I had to completely wipe it and start over due to low memory. I reached back out to Support for assistance, and I was shocked but pleased at how quick I got a response back. I highly recommend License Tom and his team. They do everything they can to help!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Office 2024

I ordered 2 versions of Office in 2025 from Groupon. One for me and one for my mom's computer. Its very easy to install and it works great. Do yourself a favor and buy it today!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

License Tom- Perfection

License Tom provided exactly what they advertised without any hidden charges or attempts to upsell. Their service was prompt and the product works perfectly.

Customer service was excellent, providing simple instructions (for a guy too old to be computer savvy) and answers to my questions promptly.

I highly recommend this merchant.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive business practices

Deceptive business practices. In the ordering process it is not clear that you need to select the version in another area. Then you are sent an email saying if you need the Mac version, just reply to this email. The solution is to leave a positive review in order to get the product key for Mac instead of Windows. No thanks. You got my money. Hopefully this review helps a future customer.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Tom is probably one of the most honest…

Tom is probably one of the most honest people I have had the pleasure to work with in the past 10 years. His customer service and his timing on getting back to me with any questions is definitely the notch!!! Not to mention nothing but quality products!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Downloaded the wrong version of MS…

Downloaded the wrong version of MS Office, via Groupon. I emailed the vendor to switch versions and they were extremely quick to reply with sending me the correct version. I’ve had friends use Groupon for software and they’ve always had a great experience.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable Customer Service

I purchased the wrong license by mistake, and their customer support was unbelievably fast, on a Sunday, now I realized they sell a lot of licenses for many kinds of software, I will be using them from now on for my software licensing needs.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Mistake on my end fixed by merchant

I ordered a Microsoft package and I accidentally purchased it for Windows instead of Mac. They were very helpful and responded quickly. They also said they would exchange it for me with no additional cost. Great customer service.

May 30, 2026
Unprompted review

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