I cannot rate Keith branch more highly. From start to finish a perfect service . Picked my car up and returned it in immaculate condition. Hard to believe any damage had occurred. Excellent communicat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Getting you back on the road - Whatever the weather!
United Kingdom
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top quality repair and friendly staff. Communication was excellent, especially as the repair took a bit longer than expected due to availability of parts.
My car was collected and delivered efficiently, I was kept informed of progress, and my car was returned looking a lot better than it has for some time.
You can't really ask for more, tbh.
Highly recommended.

Reply from L & I Eaton ARC Ltd
This is the second time i had l&i eaton fix my car thay did a grand job very pleases on the body repair job 5 stars

Reply from L & I Eaton ARC Ltd
An amazing service from start to finish. Great communication along the way and an incredibly swift service.

Reply from L & I Eaton ARC Ltd
After running the side of the car along an iron railing there was an extensive tear in the bodywork
From the start of the process, Hannah kept us regularly informed of progress until the car was returned on the day promised
The repair was excellent
Highly recommend

Reply from L & I Eaton ARC Ltd
After being hit by a delivery driver who did not stop at a junction L&I Eaton at Keith branch took my car for repair. The man collecting my car was very polite explaining what would happen. I was kept fully informed of repairs and when car would be delivered. Car delivered as time given. I rate them 10 out of 10.

Reply from L & I Eaton ARC Ltd
Dropped my car off after a side impact was told it would take 1 to 2 weeks was kept updated and after 1 week my car was ready to collect . A very professional job and I’m 100% happy . Special thanks to Debbie Johnson the office manager helped the job run smoothly

Reply from L & I Eaton ARC Ltd
After having my campervan side swiped at a roundabout by tourist driver my insurance company passed on my details to L&I Eaton in Kieth and they called myself to arrange pickup .
They were very professional , polite and the workmanship is perfect , very professional from the ladies that called to keep me up to date with the progress , the bodywork specialists and also the men who picked up my camper and also delivered it back to my driveway . 5 ⭐️ and Thankyou L&I Eaton Aberdeen north Kieth branch .

Reply from L & I Eaton ARC Ltd
Speedy response to all my enquiries and keeping me updated on progress of car repair. Quality work carried out

Reply from L & I Eaton ARC Ltd
Everything went very smoothly with great communications

Reply from L & I Eaton ARC Ltd
Very pleased with the service. Kept up to date with every stage and the end result was as good as new.

Reply from L & I Eaton ARC Ltd
Kieth branch looked after the repair of my car. The service was excellent. I was loaned a courtesy car while it was in for its repair. Now I have received it back repaired and sparkling clean inside and out. Thank you so much to all at the Keith branch for keeping well informed. I was greeted, treated with courtesy and grace.

Reply from L & I Eaton ARC Ltd
Keith Branch
My car is my pride and joy and when we had the accident I was properly upset as I never thought it would ever be the same again. Right from the very moment I was contacted by L&I Eaton I was impressed by their knowledge and professionalism. They arranged for collection and said they would send updates as and when anything changed. True to their word they kept us up to date. We had booked the car into airport parking for our holiday 2 weeks later and asked them if it could be ready in time, they said they would try but could not guarantee but make every effort. They managed to get my car back in time and on inspection you would never know it had been involved in an accident. I would highly recommend using this repairer if you ever have the unfortunate need to have your car repaired.

Reply from L & I Eaton ARC Ltd
I had a front end repair done to my car nearly a year ago and recently noticed the outside temperature sensor was giving false readings. I got in touch with L and I Eaton who collected my car and fixed it at no extra cost within a matter of days. I have to say that Chloe, Caroline and all the staff involved were absolutely fantastic. I was kept updated throughout the entire process. I would have no issue recommending this company to friends or family and that says it all. Outstanding service!! Many thanks to you all. James Vass

Reply from L & I Eaton ARC Ltd
Had to get my mobility car repaired after someone reversed into me & my car was taken to L & I Eaton in Edinburgh. The garage staff were so nice & friendly & kept me updated on the repair process of my car. The staff I spoke to on the phone were so lovely I can’t thank them enough. Totally recommend this garage

Reply from L & I Eaton ARC Ltd
Absolutely brilliant company in Keith, 2 guys who.dropped of the courtesy car were super friendly and polite explained everything to me, showed me everything I needed to no in the courtesy car incase i was unsure. Then the girls in the office when I called were polite and offered great customer service,nothing was to much hassle for them. I was kept up to date with the progress of my vehicles repairs. Then the return of my car was great I recieved a video of the full car and the repair carried out, which i was delighted with and the repair was done to a VERY high standard. Again the two men who dropped the car off were lovely and explained everything to me. I then recieved a call to make sure i was happy with the work carried out by the company and i was. I'd highly recommend them for any vehicle repairs.

Reply from L & I Eaton ARC Ltd
L&IEaton Lincoln North. My experience with this company was spot on could not fault it. From picking my car up to doing a exceptional job to bring my car back. Would certainly recommend L&I Eaton Lincoln North. Many thanks.

Reply from L & I Eaton ARC Ltd
Ikra’s customer service was 10/10, very helpful

Reply from L & I Eaton ARC Ltd
My car was hit by a truck which fled the scene excellent customer service and workmanship highly recommend

Reply from L & I Eaton ARC Ltd
An amazing experience from start to finish.
Everyone was polite and helpful.
The work was carried out to a very high standard and I couldn’t be more satisfied.
Thank you very much indeed.

Reply from L & I Eaton ARC Ltd
Fantastic service provided within the time frame promised, quality of work carried out on vehicle was at a very high standard, staff were brilliant in customer service & updates of repair, overall a very great company to use for vehicle repair, outstanding service provider, thankyou⭐️⭐️⭐️⭐️⭐️

Reply from L & I Eaton ARC Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.