Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see sl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using the total cream for years. It seems to work fairly well. I haven’t found anything better! Subscription is hard or impossible to manage online, but calling customer service is easy an... See more
Company replied
Baby hairs are back!!! I started losing my edges after my 2nd child and they never came back. I started using Lifecell Hair Restoration System shampoo and conditioner plus the 5% Minoxidil about a mon... See more
Company replied
I am a long term customer and once again, yesterday I had a 5 star service phone call with Melissa. What I love about LifeCell subscription plan is the ease with which I can choose or change the frequ... See more
Company replied
Company details
Written by the company
Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.
Contact info
701 N Federal Hwy, 33009, Hallandale Beach, United States
- 1-866-977-1412
- supervisor@lifecellskincare.com
- lifecellskin.com
3.9
Great
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Automatically subscribed to get billed…
Automatically subscribed to get billed monthly which was not clearly stated when I made my first purchase. I hate when companies do this without clearly disclosing one is enrolling in month subscription. I can't recommend buying from this company and the product didn't impress me either.
May 6, 2026
Unprompted review
Reply from LifeCell Skin
Hi Joann, we’re sorry to hear about your experience and understand how frustrating that can feel.
We do want to clarify that our subscription details, including recurring billing, are presented during checkout, but we appreciate your feedback regarding the clarity of those terms.
We’re also sorry the product didn’t meet your expectations, as results can vary from person to person.
If you’d be open to it, please reach out to us at supervisor@lifecellskincare.com so we can review your account and assist further.
LifeCell Customer Support Team
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Finally a product that I can see some…
Finally a product that I can see some improvement with . Love the anti aging cream .
May 5, 2026
Unprompted review
Reply from LifeCell Skin
Hello Laurie,
Thank you so much for your kind feedback!
We’re thrilled to hear you’re seeing improvement and loving the Anti-Aging Cream. It truly means a lot to us that the product is working well for you.
We appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Custom Service
Melissa promptly answered and it was great to speak with a real person. She is very knowledgeable about the products and her expertise helped tailor my shipment to meet my needs, even to the point of adjusting shipment date. Her suggestions were very beneficial for the way I use LifeCell products. Melissa made the transaction very smooth and fast.
May 5, 2026
Unprompted review
Reply from LifeCell Skin
Hello Diane, thank you so much for your thoughtful feedback!
We’re so glad Melissa was able to provide such personalized and helpful service. It’s wonderful to hear her product knowledge and recommendations helped tailor your shipment perfectly to your needs. We’ll be sure to share your kind words with her—she’ll truly appreciate them!
LifeCell Customer Support Team
Absolutely love all their products
Absolutely love all their products. I am currently using the face serum, the moisturizer, lip plumper, eye cream and glow oil. Best product by far on the market right now. Iam very satisfied
May 4, 2026
Unprompted review
Reply from LifeCell Skin
Hi Ingrid, thank you so much for your amazing feedback!
We’re thrilled to hear you’re loving so many of our products—that truly means a lot to us.
It’s wonderful to know you’re satisfied and enjoying the results!
We appreciate your support and are always here if you need anything.
LifeCell Customer Support Team
The customer service and the product…
The customer service and the product are top notch!
May 4, 2026
Unprompted review
Reply from LifeCell Skin
Hello Janet, thank you so much for your kind words!
We’re thrilled to hear you’re happy with both the product and our customer service.
It truly means a lot to us—thank you for your support!
LifeCell Customer Support Team
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Surprisingly quick and efficient…
Surprisingly quick and efficient customer service when I called. The customer service rep was super friendly and offered me a great solution!
April 30, 2026
Unprompted review
Reply from LifeCell Skin
Hi Karina, thank you so much for your kind feedback.
We’re glad to hear our team was quick, friendly, and able to provide a great solution—that’s exactly what we strive for.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
This is the one product that really does what it says!
The product is great! The customer service is great! The subscription plan is very adaptable!
Thank you!
April 29, 2026
Unprompted review
Reply from LifeCell Skin
Hello Diana, thank you so much for your kind words!
We’re thrilled to hear you’re enjoying the product, our customer service, and the flexibility of the subscription plan.
It truly means a lot to us—thank you for your support!
LifeCell Customer Support Team
friendly and helpful interaction with…
friendly and helpful interaction with your rep
April 28, 2026
Unprompted review
Reply from LifeCell Skin
We’re glad to hear you had a friendly and helpful interaction with our representative—that’s exactly the experience we strive to provide.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
I had great customer service with Melissa!
I had great customer service with Melissa when I called to re-schedule my delivery. She was helpful, friendly, and made everything so easy. I've been using the LifeCell Anti-Aging cream for several years. Totally happy with this product!
April 28, 2026
Unprompted review
Reply from LifeCell Skin
Hi Vanessa, thank you so much for your kind feedback!
We’re so glad Melissa was able to assist you and make the process easy—she’ll really appreciate your kind words.
It’s wonderful to hear you’ve been using the Anti-Aging Cream for years and are so happy with it!
We truly appreciate your continued support and are always here if you need anything.
LifeCell Customer Support Team
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Great products with great customer service
I have been using LifeCell products for quite a few years now. I use the neck firming serum, the all in one treatment, the overnight firming mask and purifying mask. I also like the fact that I can extend my renewal dates. Love the fact that you save money with a subscription. Customer service is also the best!
April 24, 2026
Unprompted review
Reply from LifeCell Skin
Thank you so much for your continued support and for sharing your experience.
We’re thrilled to hear you’re enjoying multiple products and finding value in the subscription savings and flexibility.
It’s also wonderful to know our customer service has made a positive impression.
We truly appreciate your loyalty and are always here if you need anything.
LifeCell Customer Support Team
I worked with Zoey
I worked with Zoey. She was fantastic! Very knowledgeable about the product, promptly always got back to me and very pleasant all the time.
I’m excited to start using the product!
Warmly,
Pamela Connolly
April 17, 2026
Unprompted review
Reply from LifeCell Skin
Hi Pamela, thank you so much for your kind words. We’re so happy to hear Zoey provided such a great experience—she’ll truly appreciate your feedback.
We’re excited for you to start using the product and hope you love the results!
If you need anything along the way, we’re always here to help.
LifeCell Customer Support Team
Love the product
Love the product. Customer service is excellent. Every product I used had 100% effective.
April 21, 2026
Unprompted review
Reply from LifeCell Skin
Hello Mary, thank you so much for your wonderful feedback!
We’re thrilled to hear you love the products and have had such a positive experience with our customer service.
It truly means a lot to us that you’ve found them effective. We appreciate your support!
LifeCell Customer Support Team
I've been using lifecell for years !!
I've been using lifecell for years, I love it and would recommend it to all my friends, this is my first recommendation to any product I normally do not recommend a product but I've stuck with this for at least 10 years,so I'm very happy with it, you should try it,give it at least 6 weeks to work properly,hope this was helpful 😊
April 16, 2026
Unprompted review
Reply from LifeCell Skin
Hello David, thank you so much for your amazing feedback and for being a loyal customer for over 10 years!
We’re truly honored to be a product you trust and recommend—that means more to us than we can say.
It’s great advice to give it time, and we’re so happy you’ve had such a positive experience.
We really appreciate your support!
LifeCell Customer Support Team
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Reply from LifeCell Skin
Thank you so much for your kind words!
We’re thrilled to hear you’re enjoying both the product and the service.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Reply from LifeCell Skin
Hi Jon, thank you so much for your kind feedback!
We’re so glad to hear Chantelle provided you with a great experience—she’ll be happy to hear this.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Why I love LifeCell
I have been ordering from LifeCell for the last 3 years. The anti aging cream is something that I look forward to applying daily. Not only does it take away my under eye bags and lessens lines, it feels so luxurious. Also, I love the anti aging collagen...This company packages their products nicely with a thank you note and it all makes me feel special.
April 15, 2025
Unprompted review
Reply from LifeCell Skin
Thank you so much for your kind words Barbara and for being a loyal customer for the past 3 years!
We’re thrilled to hear how much you enjoy the anti-aging cream and the complex Supplement, and how it’s part of your daily routine.
It means a lot to us that the packaging and little details help make your experience feel special—that’s exactly what we aim for.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Happy with my purchases!
Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see slight improvement but only been using it a few weeks so I’ll wait 30-60 days to be sure. I absolutely love the body butter. It’s expensive, bet I don’t use any other products.
April 15, 2026
Unprompted review
Reply from LifeCell Skin
Hi Laurie, thank you so much for your thoughtful feedback!
We’re so glad to hear you’ve had a great experience with our customer service and are enjoying the teeth Serum and body butter.
It’s great that you’re giving the anti-aging cream and fading serum time—results can continue to improve with consistent use.
We truly appreciate your support and are here if you need anything along the way!
LifeCell Customer Support Team
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Excellent Product, Excellent Customer Service( Melissa)
Melissa the Rep that helped me is awesome. She is so fast at response I think she's a robot. Very helpful answers any questions you can think up
The tan drops are unbelievable no smell no orange or funky colors and the tan lasts.
I'm trying another product but don't hesitate to contact her
April 15, 2026
Unprompted review
Reply from LifeCell Skin
Thank you so much for your wonderful feedback!
We’re so glad to hear Melissa assisted you quickly—she’ll love hearing this.
It’s great to know you’re enjoying the tan drops and the natural-looking results.
We truly appreciate your support and are always here if you need anything!
LifeCell Customer Support Team
Love the simplicity of using one …
Love the simplicity of using one product. Customer service is easy to work with and very accomodating.
April 15, 2026
Unprompted review
Reply from LifeCell Skin
Hi Debra, thank you so much for your kind feedback!
We’re glad you enjoy the simplicity of using one product—that’s exactly what we aim for.
It’s also great to hear our customer service team has been easy to work with and accommodating.
We truly appreciate your support!
LifeCell Customer Support Team
Great Product and Great Customer Service
So I just want to say how much I love the neck cream and lip plumper! I love a lot of the products but those are my two favorites! The overnight mask is great too! I would also say that the customer service is absolutely amazing, I've never seen anything like it! Zoey is the BEST! If I ever want to pause or change my subscription to something else I literally just text her and she takes care of it. There is nothing better than being able to just text a real person and they just change and do whatever you need. Zoey is awesome and I love this brand! Happy with everything!❤️
April 14, 2026
Unprompted review
Reply from LifeCell Skin
Thank you so much for your amazing feedback Jordan—we absolutely love hearing this!
We’re so happy you’re enjoying the neck cream, lip plumper, and overnight mask—those are definitely favorites!
It’s especially wonderful to hear how helpful Zoey has been—we’ll be sure to share your kind words with her.
We truly appreciate your support and are so glad you’re happy with both the products and service!
LifeCell Customer Support Team
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