Life Ionizers Reviews 

1,065
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the water filtration systems for their excellent quality and reliable performance over many years. Many people appreciate the improved taste and purity of the water, noting various health benefits and practical uses for cooking and household tasks. Reviewers frequently highlight the exceptional customer service and technical support, with staff members described as professional, knowledgeable, and very helpful. Many consumers have been long-term customers, expressing satisfaction with their purchases and the longevity of the products. People also highlight the ease of setup and the overall positive experience, often recommending the company's systems to others.

What people talk about most

Product

People report positive experiences with the product, with many expressing satisfaction with the quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the machines for their durability... See more

Staff

Reviewers highlight positive aspects of staff, often praising their professionalism, knowledge, and kindness.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive,... See more

Service

Reviewers mention positive feedback about service, often highlighting excellent customer service that makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent water filtration system! We bought our MXL 13 about six years ago. It provides us with a purified and hydrogen water for all these years without any problems. We choose life ionizer after re... See more

Company replied

Rated 5 out of 5 stars

After a lot of research, I chose this company because of their reputation and experience. 28 years in business and over 600,000 units sold gave me confidence. The unit works flawlessly and I love that... See more

Company replied

Rated 5 out of 5 stars

Very understanding company. Their ionizer are top of the line quality and the water has never been more silky smooth. I’ve been dealing with them for four years, plus and have no regrets. Great custom... See more

Rated 5 out of 5 stars

I’ve had the MXL-9 alkaline water machine for a few years now and it’s been rock solid. The water tastes great, the system is easy to use, and it’s been very low maintenance. I love knowing I’m drinki... See more


Company details

  1. Pharmacy

Written by the company

Life Ionizers was established in 1996 with offices in the USA, Europe, Canada, Australia and distributed in 23 Countries. We strive to provide the highest quality water ionizers on the market at the best prices and hope to earn your five star reviews for Life Ionizers. From travel units to commercial water ionizers, Life Ionizers provides a wide range of alkaline water solutions. Life Ionizers offers: - Best pH spectrum - Alkalinity and acidity. - High antioxidant potential concentrations at drinkable pH levels. - Water Report, water analysis and customized filtration. - Full lifetime warranties on Life MXL-9 units and above. - International Voltage. - 5, 7, 9, 11, 13 and 135 plate units. We're committed to revolutionizing the international health water industry. Our alkaline hydrogen-infused products set a new standard for excellence and innovation. Crafted with state-of-the-art purification processes and a dedication to environmental sustainability, Life Ionizers offers premium health water that exceeds expectations. Join us in our mission to hydrate, nourish, and revitalize lives globally. Choose Life Ionizers for superior hydration and unmatched quality. The Life Ionizer Review Team is standing by to help you out! Please contact us at reviews@lifeionizers.com with any questions or concerns. Cheers to your health! - Life Ionizer Reviews Team


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

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4.6

All reviews

(1,065)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Paul was really helpful on my order

Paul was really helpful on my order, helped me with the right filters, and patient w extra cc problems I was having.

February 4, 2025
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

Paul is in his 11th year helping customers here !
Thanks for your review

Rated 5 out of 5 stars

Great Customer Service

I spoke with Paul today looking for my order and it was supposed to be sent out at the end of the week, but he moved me to the front of the line because my filter wasn't working without my replacement filter. Thanks to Paul. I don't have to drink sink water

February 4, 2025
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

We all try to treat people like we want to be treated !We all strive to treat others the way we would like to be treated.

Rated 4 out of 5 stars

Good system

My water system is great, I have had it for over 3 years. Shipping can take a lot longer than expected as the filters are made out of the country, so they can be on backorder. I recommend calling to check and see if they are in stock so that you can have an idea as to when you will receive them. Paul Johnson, who is the shipping guy, was very kind to reach out to me and help resolve issues I was having.

January 31, 2025
Unprompted review
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Reply from Life Ionizers

Glad you are enjoying your system !I’m happy to hear that you are enjoying your system!

Rated 5 out of 5 stars

I spoke with paul johnson today

I spoke with paul johnson today. I had questions about the purified setting and the alkaline settings for the water.. I wanted to know if there were still minerals in the water and if it was structured and he explained the difference between the alkaline settings and the purified.
Thank you
Darlene Stalter a very satisfied customer.

January 30, 2025
Unprompted review
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Reply from Life Ionizers

Darlene, I'm happy to hear we could help with all your questions!

Rated 5 out of 5 stars

Awesome water and great customer service

The water from this company is phenomenal and the staff is super friendly and helpful. Paul was especially patient when explaining how to reset my system with a new filter system and clean it. You will really enjoy the quality of the water from this system. I have the MXL-15 Model.

January 29, 2025
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

We love to hear your MXL-15 is your daily water choice !

Rated 5 out of 5 stars

First time ordering filter replacements

It was my first time ordering replacement filters for my Life MXL-9 filter and I was finding the website options overwhelming so I just called the company directly. Brad was on it and knew exactly what I needed. Within 5 minutes he had me set up with what I needed and had answered all of my questions. Great service and a great product!

January 28, 2025
Unprompted review
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Reply from Life Ionizers

Glad to hear we helped when you needed us !I'm glad to hear that we were able to help you when you needed us!

Rated 5 out of 5 stars

Thank you

Thank you, Richardo & Brad for your WONDERFUL customer service today for my MXL-11 undercounter model. I really appreciate your info and willingness to help out so quickly! It was a pleasure to work with you both!! Your were knowledgable, professional and efficient. My problem was resolved quickly. I'm equally pleased by the quality of your product. Thank you both so much!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Ricardo is awesome

Ricardo is awesome! He troubleshot a problem that no one else could figure out. He took the time to really listen and walk me through step by step to make it super easy and save me money. This water filter is so good I bought a second one for my other home. We're all staying healthy and I use for plants, cooking, and homemade body care too!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Brad gave excellent customer care!

Brad gave excellent customer care!! We bought our m11 machine filters thru him which we love the machine!!
Honestly it helped cure my psoriasis and my husband and I drink this water everyday!!
Thanks!!

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Customer Service

Bradly is the best, he remembered me by name from over 10 years ago, he even remembers selling me the ionizer. I needed info about my pre-filter system and advised me exactly what to do.
Thanks
David

December 20, 2024
Unprompted review
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Reply from Life Ionizers

That is awesome !

Rated 1 out of 5 stars

Buyers remorse!

Buyers remorse!! I feel I was totally upsold with aggressive selling tactics. This unit does not filter out all the complex contaminants found in Los Angeles tap water. You will be SOLD a concept, not educated on what is best for you. This company only wants to upsell you. Do you really care if your water is IONIZED, IF IT IS DIRTY WATER?

Also, the owner uses a false name while working because he doesn't want to be affiliated with his own company. THAT SAYS ALOT!

DONT WASTE YOUR MONEY!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Best Ionizer and Customer Service.

I have had my ionizer for over 5 years and I love everything about it including the appearance and the talking system. This system saves me a lot of money and avoiding plastic for health reasons is wonderful.
All of the salespeople are great but Justin is special because he gives great service and very accommodating.

December 11, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

Justin in always super helpfull !

Rated 5 out of 5 stars

Life ionizer miracle machine

Hi I'm just from Orlando FL The Life IONIZER is the best company to have fresh clean water I've had it about a year now and it's helped my family with health issues. So I recommend to buy one asap. My kidneys GFR went from 5 to 30s now.

December 3, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

So glad to hear it's helping with your kidneys !

Rated 5 out of 5 stars

I've had my own Life Ionizer since 2013…

I've had my own Life Ionizer since 2013, it's been one of the best purchases in my life. One of the most basic requirements for any life is water. Being able to trust that your water is of top quality is so important. Customer service has always been easy and reliable, maintenance is easy. Recently we remodeled our kitchen and just bought the attachment to keep the machine under the counter. Excited to free up counter space. Though guest always are curios when they see the machine next to the sink. Its a great way to dive into conversation about health.

December 2, 2024
Unprompted review
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Reply from Life Ionizers

Thank you for your review! We are happy to hear that you are a satisfied customer. We appreciate your business and look forward to serving you for many years to come.

Rated 4 out of 5 stars

Mxl 11

Just gave an order to Brian for a faucet to connect to my MXL 11 .He was very professional and help me with information. I was tired of using my filter the way it....so we decided to convert it a under counter. THANK BRIAN.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

My life Ionizer machine is amazing!

My life Ionizer machine is amazing!
Excellent taste of water. Technology is cool, Good customer service.
I recommend you get the MXL-15.

November 16, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

I'm glad to hear that you are loving your ionizer! I'm always happy to hear positive feedback from our customers.

Rated 5 out of 5 stars

Oh what a surprise

I was so happy l have been buying my filters for years and this time Brad gave me a twenty percent off my total, l think that was great Thank you.

November 11, 2024
Unprompted review
Life Ionizers logo

Reply from Life Ionizers

Brad is a very helpful team player!

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