Lifepoints Reviews 85

I actually enjoyed doing their surveys even though you had to wait 4 days for a payout. I was recently suspended for a generic reason of basically no reason. "Did not meet quality control". Be sure to cash out as soon as you have enough points to do so and do not let them accumulate in your account. After being notified of suspension, they added points to my account that I cannot cash out even though I asked for a second review. Points added after suspension? That's just a slap in the face! I do not recommend this survey site whatsoever! Also, you're better off telling them what they want to hear with the surveys, as honesty is probably what got me suspended.

As I've been a member for many years I at first thought there was some technical problem when I couldn't log in. Some days later I'm beginning to think I've been deactivated though I can't for the life of me think why. I'm always honest and very careful but I guess so have other people.

Scam, scam, scam. They closed my account without valid explanation. 7343 points blocked, won’t redeem. Avoid these thieves at all costs. Scammers.

I have been a member of Lifepoints for awhile, have had ups and downs with their reward system. I completed a financial diary in April that was worth 1500 and submitted it. After repeatedly requesting my points I was told mid-June that the survey was full and I hadn't submitted it!
Finally I sent a letter to have them cancel my membership and explained it was because I had been cheated out of 1500 points. On June 24 I was given 1500 points.No explanation or apology.

I couldn’t redeem my Apple gift card. I complained. They sent me another card. Card was invalid. Sent me another card. Says the card was already used. What is wrong here. Either be honest or shut down.

Like others, my membership has been cancelled when l tried to redeem £25, staying like others that l was not consistent. I have been with them for a few years and have had no trouble before or that they advised me of allegedly inconsistencies. There are better companies to use, so don't bother.

The company commits fraud. I completed a survey worth 350 points. The points were not awarded. This is part of the last message I received from them: 'We have confirmed that we are not able to fix the issue"

I spent an hour on the survey

Awful awful stay away took 897 of points and closed my account.
Big scammers.
Do not go near them. Once you start earning they close your account stating suspicions activity. Like other reviewers at the bottom same thing happened to me so they took my info for free!

Echoing the reviews below; just completed a survey and was abruptly signed out with the message "ACCESS DENIED
Your membership was canceled. Please contact us if you have any questions."
On enquiring as to the reason was advised I had violated their Tc and Cs.
In my experience, once you've been using a survey site for a few months (give or take), your membership is terminated without valid reason. Time to move on..

They are cheat me. Suddenly suspend my account. I am unable to login

Yep I am another one to add to the list! Been with them for years - since when they were My Survey rather than LifePoints. Unable to access my account yesterday, queried and advised my account has been inactivated as I no longer meet their quality standards. Queried but absolutely no response received. Shoddy way to treat people!

join the club I have been a loyal member for years and they close my account twice without warning !!!! I am not given evidence of fraud as stated b4 my best advice cash in your credits asap !!!! there response to my previous review still has not given me any hard core proof about going against their t/cs / conflicting information !!!

Is it possible to give them a zero star?
Because I would!
Avoid them at all cost. They will waste your time and kick you out without giving you any good reason. I wouldn’t recommend it to anyone unless you have enough time to waste.

Been with them for quite sometime, and did enjoy filling in surveys. I've always tried to be honest and filled the questions in to the best of my ability.
But as most of the reviews I've seen on trust pilot my account has been inactivate due to breach of quality standards.
No warning, just the usual generic response when requested.
Over £15 of credit lost for unknown reasons.
DONT USE THEM.

I made first surveys, take out money, and after some time my account was closed. I needed 16 points more for taking money put, but they deactivated my account and forfeited my points. They wrote only that I have violated Terms and Conditions. I don't understand how, they nothing explained. When I asked about explanation, they automatically sent me same answer.

Hello,

I will now hand over the intentional fraud of Lifepoints to a specialist and knowledgeable law firm and to consumer protection.

Then the Lifepoints fraud goes to court.

Since today I can't log in anymore.

My account has been deactivated for alleged inactivity.

My account was deactivated while I was active on Lifepoints and in the middle of a survey.

So I was in the middle of a survey when Lifepoints deactivated my account for alleged inactivity

This survey was therefore not remunerated.

I also have ongoing surveys that require me to enter my answers every day.

Since this is no longer possible due to the illegal deactivation of lifepoints, lawyers must now clarify this.

In addition, I have already requested two (2) withdrawals from Lifepoints.

Lifepoints refuses to credit these payouts to my account.

That is why it has to be enforced in court.

But I was active with my account every day.
That is why the claim of alleged inactivity is also false and a lie.

If I am not able to log in again immediately, I will hire a specialist and knowledgeable law firm to enforce this legally.

Lifepoints must then pay all legal fees, court costs and legal costs.

If I am not able to log into my account again today, then I will hand the whole thing over to a specialist and knowledgeable law firm and to consumer protection because of intentional fraud.

Then the Lifepoints fraud goes to court.

Lifepoints must then pay all legal fees, court costs and legal costs.

Best regards

I’ve been answering surveys for a few weeks now, I’ve accumulated a decent amount of points and was looking into cashing them in.
I’ve not been able to claim my payout and have now been banned for violating terms and conditions.
To my knowledge I’ve done nothing wrong but Lifepoints refuse to tell me why I’ve lost my membership.
If I could have scored them a minus score I would have done so.

Having been a member of this survey site for many years yesterday, for no reason, my account was suspended and all my points cancelled.
I contacted them to ask why and was abruptly told I had violated the T&C's and action was taken to remove my account. I asked what did they think I had done as reading the terms I couldn't see what had prompted terminating my account as all I had tried to do was log in to continue with a survey.
I was rudely informed that they did not have to account for their actions, it was irrevocable, and the discussion was now closed, followed by a sarcastic ''have a nice day''.
Fortunately all I lost was about 15 euros, and thereby the Ukrainian disaster fund where they were intended for, but I strongly suggest other members trading in your points as soon as earned and for lifepoints PR/customer services staff to be retrained in good manners and diplomacy.