Huge shoutout to @LifeProFitness! After 4 years of daily use, my sauna blanket finally gave out. I reached out about their lifetime warranty, and they immediately approved a replacement with no... See more
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Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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Quick response and wonderfully clear communication with representative Pejay. Excellent customer support!

Reply from Lifepro
I sent two emails to support about my Turbo 3-D no longer working and I didn’t get a response so I sent a message via Facebook Messenger. Flaire with Lifepro Support responded promptly. After verifying the malfunction of my Turbo, Flaire sent a replacement at no cost. Received it today! Great service. When they say lifetime warranty they mean it. Thank you Flaire! Keep up the good work.
Jamie

Reply from Lifepro
Ben from LifePro did a fantastic job at helping me to register my light therapy knee brace for the Lifetime Warranty. He was very patient and kind and he got the job done in a timely manner. LifePro is fortunate to have him. As a customer, I was very glad he helped me.

Reply from Lifepro
I received a follow up text message from Support after being unable to speak to a rep earlier in the day, due to high call volume. Ben was courteous and helpful. I was able to get an answer to my question after he looked into it. He sent me a video with instructions, and I was very pleased with the experience.

Reply from Lifepro
Ben was an absolute pleasure to work with. Ben made my experience as easy as possible.
Thanks Ben!!

Reply from Lifepro
Ben at Lifepro got back to my email immediately and is working on rectifying my issue. A+++ customer service. Yes, an actual person helped me. Notice to other companies…… customer service is your whole business. Blow that, and you lose customers. Simple. Lifepro gets it. Thanks Ben!

Reply from Lifepro
Well Here's My New Story bout Life Pro Staff Mary is The Best.. She Resolved My Mistaken Order,Which I Got Refunded Immediately for an Item I didn't Want...No Hassle, No Worries,No Problem, I broke my Index Finger on my Left Hand and Probably Hit The Wrong Input, Ooops 🫣 Mary answered My Call n Quickly Helped Me...I totally Love, Love, Love Life Pro Staff n It's Fine Staff, I will Always be A Life Pro Customer for Life, Big Shout Out 2 Mary of Life Pro!!! Sincerely Loriann

Reply from Lifepro
This service agent was prob the best agent I have ever dealt with, greetings, and follow up, he shhould be an owner !!!!!!!!!!!!!!!!!!!great job for such a small item to fix, great product rumblex I use it every friggin day

Reply from Lifepro
I appreciate the quality of the Lifepro products in general.
that said, the one time I had an issue (now), they were responsive and immediately processed the replacement I needed.
In a time when so many give so little and over charge constantly, it is great to have a company that values its customers.

Reply from Lifepro
This firm was very responsive in helping me resolve my issue (implementation of the equipment life time warranty). Their representative (Marineth) was very helpful and professional in dealing with her. I would recommend this firm and would purchase from them again.

Reply from Lifepro
I love my Lifepro sauna blanket!! It’s made such a difference in my body and health overall. I have used it so many times, and have even purchased it for a friend and my mom also purchased one for her. I love that it gets really hot and it makes me sweat so much!. It’s definitely an essential part of my workout routine and just my daily life in general. Compared to other sauna blankets, this one is the best. I chose this one because it was full body, including the arms, many other blankets don’t have the arms. It’s essential to my workout routine and just my daily life in general. I am very happy I made my purchase.

Reply from Lifepro
I love evey single product I own if this brand 🫶🏼 and the life guarantee is the best part. They resolve the problem really quick.

Reply from Lifepro
When my product stopped working properly, Lifepro was very prompt and efficient in getting a replacement to me. I am very happy with their customer service.

Reply from Lifepro
Not only were they extremely quick to respond and give support, but the replacement for the lifetime warranty was sent out within the same week.
One of the best companies I've had to work with from a support perspective, truly amazed.

Reply from Lifepro
I recently reached out to Life Pro about an issue with my Rumblex 4D, and the support I received was exceptional. Maria R was quick to respond, clearly knowledgeable, and genuinely took the time to make sure my issue was fully resolved rather than just giving me a generic answer.
What stood out most was the outstanding customer service I received: Maria followed up personally, “She went out of their way to expedite a replacement.” It’s rare to get service this attentive these days, and it’s made me trust the brand even more.
Highly recommend Life Pro — not just for their products, but for how they treat their customers.

Reply from Lifepro
As a retired person who has experienced several health challenges is last few years, I know how important mobility is to keep seniors moving.
I have been using an Ellipse for the past few years but I really wanted more when Sciatica wandered into my life. The first LifePro ad I saw convinced me that I needed and wanted it! I ordered it and opened it immediately, then hopped right on. I was also going to PT twice a week at the time. I noticed right away that the pain in back going down left leg was greatly diminished after the first four days. I had chosen not to take a drug for pain which Dr frowned upon. I have continued and look forward to using LifePro 5 to 6 times every week since I got it. I have continued Ellipse for 10,000 to 20,000 steps per day also. I vary intensity on both every day.
Can’t tell you how much I love my LifePro and plan to continue using it forever. Several friends have also purchased a LifePro of their own after I shared mine with them. Seniors fall into trap of inactivity and this product could seriously and positively impact so many lives and I tell everyone about it. Thank you Arthur for asking me to share my great experience with this product. My cat and dog are also loving the vibration experience.

Reply from Lifepro
Truly, exceptional customer service!!
Always above and beyond!
On top of high-quality products and customer service received from Susan their best representative!! You cannot go wrong with anything you purchased…
Truly accompany seeking to provide people with products that truly help and heal with a customer service team committed to care for your Experience and needs…

Reply from Lifepro
We were frustrated about this expensive item having a problem. We sent a message and the reply from Bunny was kind, fast, and ready to help us. I was pleasantly surprised at the fast and friendly service.

Reply from Lifepro
I had a Legra Hand Massager that was given to me as a gift. Unfortunately, when I opened it, it was not working. Even though I didn’t have the purchase invoice, I reached out to Lifepro’s customer service, and they were incredibly helpful and understanding.
They generously replaced the unit free of charge, making the whole process smooth and hassle-free. I truly appreciate the excellent customer service I received. A special thank you to Maria and Faustine for their kindness, professionalism, and assistance throughout the process!
Lifepro truly stands behind its products and values its customers. Highly recommended! 😊

Reply from Lifepro
Lifepro was suggested to me through ChatGPT. I purchased the infra-red belt. I had some issues initially, in receiving the product, but the company was quick to fix the issue and ship me the product. I am happy with how infrared technology is helping me with my lower back pain. In 3 weeks of use, I am feeling improvement. Thank you.
S.B.

Reply from Lifepro
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