Huge shoutout to @LifeProFitness! After 4 years of daily use, my sauna blanket finally gave out. I reached out about their lifetime warranty, and they immediately approved a replacement with no... See more
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Review summary
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Wow, what great service - from order placement to order fulfillment to customer support, Lifepro is ON IT! We love our vibration plate, too. Super easy to set up because of good product and package de... See more
Company replied
I was enjoying my vibration plate and I'm very happy with the product, but I was having some trouble with the power cord and the remote wasn't really working. Nicka with customer service was friendly... See more
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I purchased the LifePro Waver. Love it! The remote was not working. Thought it was the batteries, but no. Contacted CS on a weekend, not expecting a response until Monday, but got immediate response f... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Customer service was amazing
Customer service was amazing! Nicka replied to me almost immediately and was extremely helpful and so kind.
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Nicka provided you with such an amazing customer service experience.
We'll be sure to share your kind words with Nicka and recognize her for her prompt responses, kindness, and dedication to helping our customers. Providing friendly, efficient, and caring support is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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I've been using my Relaxavibe vibration plate for about three years.
I've been using my Relaxavibe vibration plate moderately since March of 2023, and just recently it started knocking inside. I called to see if there was any way I could send it in to be repaired. Instead, after just sending my purchase info, the team at Lifepro sent me a new unit! it got here in just three days! Couldn't be happier. Special thanks to Miguel, Erica, Mica, for the greatest service! I'll be back for more.
The product itself is everything advertised, elegant, powerful, and quiet. AND the warranty can't be beat!
Thanks again!
June 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! While we're sorry to hear your RelaxaVibe developed an issue after years of use, we're thrilled that our team was able to make the warranty process quick, easy, and stress-free.
It's wonderful to hear that your replacement arrived in just a few days and that Miguel, Erica, and Mica provided you with such exceptional service throughout the process. We'll be sure to share your kind words with each of them and recognize them for their outstanding support and dedication.
We're also delighted to know that you've been enjoying your RelaxaVibe and that it has lived up to your expectations with its elegant design, powerful performance, and quiet operation. Knowing that our lifetime warranty gave you peace of mind makes us especially proud.
Thank you for your trust, your continued support, and for choosing Lifepro. We're honored to have you as part of the Lifepro family, and we look forward to serving you again in the future. 🧡✨
Lifepro Support
Susan from the Lifepro Support team was amazing help throughout a difficult delivery situation. She stayed on top of the situation and made sure to follow through until our product was received. I greatly appreciated her support throughout the whole process.
June 25, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Susan was able to support you throughout your delivery situation and ensure everything was resolved successfully.
We'll be sure to share your kind words with Susan and recognize her for her dedication, consistent follow-up, and commitment to seeing your case through until your product was delivered. Providing dependable support, especially during unexpected situations, is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I had a wonderful experience
I had a wonderful experience, Erika was so nice and helpful I just wanted her to that and I will be ordering in the near future and I will let my co workers how nice and helpful she was they say they just may order some thing too
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that Erika made such a positive impression with her kindness and helpfulness.
We'll be sure to share your kind words with Erika and recognize her for providing such outstanding customer care. It's especially rewarding to know that your experience has inspired you to order from us again and even recommend Lifepro to your coworkers—that truly means the world to us.
Thank you for your trust, your support, and for helping spread the word about Lifepro. We're honored to have you as part of the Lifepro family and look forward to serving you again in the near future. 🧡✨
First Rate Customer Service
Outstanding, expeditious customer support. The response was quick and professional. Best customer service experience I’ve ever had, and that was because of Ben.
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible feedback! We're honored to hear that you had such an outstanding experience with our Customer Support Team.
We'll be sure to share your wonderful comments with Ben and recognize him for providing such quick, professional, and exceptional service. Hearing that this was the best customer service experience you've ever had is truly one of the highest compliments we could receive.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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I had a very pleasant experience with…
I had a very pleasant experience with Susan. She was very friendly, professional and supportive and provided a fast resolution when I needed to return a duplicate order I had placed by accident. She made me feel like a valued customer and that the company puts the customer first. Very happy with their products also, and the follow up emails with instructional guides!
July 17, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Susan made your return process so easy and enjoyable after your accidental duplicate order.
We'll be sure to share your kind words with Susan and recognize her for being friendly, professional, supportive, and for providing a fast resolution. It's especially rewarding to hear that she made you feel like a valued customer and reflected our commitment to putting our customers first.
We're also thrilled that you're enjoying your Lifepro products and finding our follow-up instructional guides helpful. Our goal is to support you every step of your wellness journey.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come. 🧡✨
Bunny and Erika were quick to respond…
Bunny and Erika were quick to respond to my request. I was initially just looking for support to see what I needed to do about a knocking noise in my Sonic massage gun. They asked several questions for troubleshooting, and determined that it couldn't be fixed. They are sending a replacement unit now. I'm so pleased and appreciate their thoroughness in keeping me up to date with what they had found.
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear about the issue with your Sonic Massage Gun, we're delighted that Bunny and Erika were able to assist you quickly and thoroughly throughout the troubleshooting process.
We'll be sure to share your kind words with both Bunny and Erika and recognize them for their prompt communication, attention to detail, and dedication to keeping you informed every step of the way. We're glad they were able to determine the best solution and arrange a replacement for you.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey. 🧡✨
Thanks Ben at LifePro…
Ben reached out to me by text after I had been on hold with Life pro and had hung up. I explained my remote control didn't seem to be working, and he sent me a new one right away.
I appreciate his excellent customer service and follow up messages to make sure the controller had arrived. Thank you for replacing the unit and for great communication throughout the exchange.
July 17, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben reached out proactively and was able to quickly resolve the issue with your remote control.
We'll be sure to share your kind words with Ben and recognize him for his outstanding customer service, prompt action, and thoughtful follow-up to ensure your replacement arrived safely. Providing clear communication and making the support process as easy as possible is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Maribeth was wonderful
Maribeth was wonderful. She was so patient with me as I was confused at first and needed her to help walk me through my process of making sure I had registered for the Lifetime Warranty. I evidently ordered through Amazon and because of this it wasn’t easy to access the order information. I texted her my order form showing my order #: 113-7596822-2669868
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that Maribeth provided you with such a positive experience while helping you register for your Lifetime Warranty.
We understand that locating order information through Amazon can sometimes be confusing, and we're glad Maribeth was patient, supportive, and able to walk you through the process until everything was taken care of. We'll be sure to share your kind words with her and recognize her for her outstanding customer care.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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Wow! Spot on product and service!
Wow, what great service - from order placement to order fulfillment to customer support, Lifepro is ON IT! We love our vibration plate, too. Super easy to set up because of good product and package design, and super easy to begin using with how-to video and wrist remote. Can’t beat lifetime warranty!
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your amazing feedback! We're thrilled to hear that your experience with Lifepro has been exceptional from order placement all the way through customer support.
It's wonderful to know that you're loving your vibration plate and found the setup process quick and easy thanks to the thoughtful product design, packaging, instructional videos, and convenient wrist remote. We're also delighted that our lifetime warranty gives you added peace of mind—standing behind our products is a commitment we take seriously.
Thank you for your trust, your kind words, and for choosing Lifepro. We're honored to be part of your wellness journey and look forward to supporting you for many years to come. 🧡✨
Red light therapy mask…
I ordered the red light therapy mask from Lifepro last year. It still works great and I can tell a difference. I use it about 3-4 times a week for about 15-20 mins. It also has a blue light and amber light feature for other added benefits. I just leave it on red though. It is super light weight and you can get other things done because you can walk around with it on. It just needs a charge. I highly recommend the LED right light therapy mask! Also, the customer service team is excellent at Lifepro!
July 23, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your fantastic feedback! We're thrilled to hear that you've been enjoying your Lifepro Red Light Therapy Mask and that you've noticed a positive difference since incorporating it into your routine.
It's wonderful to know that you appreciate its lightweight, cordless design, making it easy to stay productive while enjoying your treatments. We're also glad you've found the different light therapy options beneficial and that the mask has continued to perform reliably over the past year.
We're especially grateful for your kind words about our Customer Support Team. Providing exceptional products along with outstanding customer care is something we strive for every day.
Thank you for your recommendation, your trust, and for choosing Lifepro. We're honored to be part of your wellness journey and look forward to supporting you for many years to come. 🧡✨
When my lifepro rumblex stopped…
When my lifepro rumblex stopped working, I got in touch with customer service. The support I received was great. Ben kept up with me through messages. Erika, Ricardo and Maria kept me updated through emails. Since my unit was still under warranty, they replaced it. I received it today. I could not be happier with the prompt responses from the customer service team.
July 21, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear your Lifepro Rumblex stopped working, we're delighted that our Customer Support Team was able to make the warranty process smooth and hassle-free.
It's great to hear that Ben kept in touch with you through messages, while Erika, Ricardo, and Maria kept you informed every step of the way via email. We'll be sure to share your kind words with each of them and recognize them for their excellent communication, teamwork, and dedication to providing outstanding customer service.
We're thrilled that your replacement unit has arrived and that you're happy with the prompt support you received. Standing behind our products and taking care of our customers is something we take great pride in.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and wish you many more years of enjoying your Rumblex! 🧡✨
Replacement Allevared Pro belt cords
I received a replacement Allevared Pro belt a while back and I hadn't used it in a while since we had a second one. When I finally had the time to use the replacement one, the controller cord plug and the additional cord that it comes with were not the right prong size to fit into the pelt ports. So I contacted LifePro and talked with Miguel Diaz in customer care and he was able to send the right cords out to me very quickly! Don
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry to hear there was an issue with the cords for your replacement AllevaRed Pro Belt, we're so glad Miguel was able to quickly identify the problem and get the correct replacement cords sent out to you.
We'll be sure to share your kind words with Miguel and recognize him for his prompt, attentive, and efficient support. Our goal is to resolve issues as quickly and smoothly as possible so you can get back to enjoying your Lifepro products.
Thank you for your patience, your trust, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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I bought an agility vibrating massage…
I bought an agility vibrating massage ball that was dysfunctional. Ben on the support team made the lifetime warranty good and immediately replaced the unit. Great product that they clearly stand behind their product.
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben was able to assist you with your Agility Vibrating Massage Ball and make the lifetime warranty process quick and hassle-free.
We'll be sure to share your kind words with Ben and recognize him for providing such prompt and helpful support. Standing behind our products is something we take great pride in, and we're so glad we could quickly get a replacement on its way.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come. 🧡✨
I had a question about something that…
I had a question about something that Sandra ended up helping me with. She was communicative, attentive, and ended up solving what I initially inquired about!
July 17, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Sandra provided you with such a positive customer service experience.
We'll be sure to share your kind words with Sandra and recognize her for being communicative, attentive, and dedicated to resolving your concerns. Providing thoughtful, personalized support is something we strive for every day, and we're so glad she was able to help.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Ben the representative at Lifepro…
The representative at Lifepro Support(Ben) was very helpful. My unit stopped working and he helped with getting me a replacement. Appreciate the prompt service and professionalism! Thank you Ben & Lifepro!
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that Ben was able to assist you with your replacement and make the warranty process smooth and stress-free.
We'll be sure to share your kind words with Ben and recognize him for his helpfulness, prompt service, and professionalism. Our goal is to make every customer feel supported, and we're thrilled to know that Ben delivered that experience.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
The tech was great at giving me step by…
The tech was great at giving me step by step directions. She let me text and email my problems. She took the action to get my product back to me under warranty without the hassle of finding a box and shipping back what I thought would last a long time.
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're delighted to hear that our support team provided clear, step-by-step guidance and made it easy for you to communicate through text and email.
We're especially glad that the warranty process was smooth and hassle-free, allowing you to receive your replacement without the inconvenience of finding a box or shipping your original product back. Making the process as simple and stress-free as possible is exactly what we strive for.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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Problem Solved !!
I had an issue and Ben and I texted, and he worked out my problem quickly, so he's my hero !!
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that Ben was able to quickly resolve your issue and make the process easy through text communication.
We'll be sure to share your kind words with Ben and recognize him for his prompt, helpful, and attentive support. We love hearing that he became your "hero"—that's exactly the kind of customer experience we strive to provide!
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Lifetime Warranty
Huge shoutout to @LifeProFitness!
After 4 years of daily use, my sauna blanket finally gave out. I reached out about their lifetime warranty, and they immediately approved a replacement with no hassle at all!
I already own five of their products—including my vibration plate, under-desk bike, red light belt, and LED panel—and this amazing support is exactly why I’m a loyal customer. It’s so refreshing when a company actually stands by what they promise. 10/10 recommend LifePro for your health & wellness journey!
July 24, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible support and for being such a loyal member of the Lifepro family! It means the world to us to hear that you've trusted our products for years and that you now own five Lifepro products, including your sauna blanket, vibration plate, under-desk bike, red light belt, and LED panel.
We're especially happy to hear that your experience with our lifetime warranty was quick, easy, and hassle-free. Standing behind our products is a commitment we take seriously, and we're glad we could provide a seamless replacement after four years of daily use.
Your recommendation and kind words truly mean so much to our entire team. Thank you for placing your trust in Lifepro and for allowing us to be part of your health and wellness journey. We look forward to continuing to support you for many more years to come. 🧡✨
I have been using LifePro equipment for 6 years.
I have been using LifePro equipment since 2020. I have MS and arthritis, and walking was once beyond my abilities. After a couple of months with a vibration plate, that all changed and I have been walking for years now. In addition to my Rhythm and Rumblex, I also use the red light therapy belt, red light face mask, massage gun, and massage ball. I love the way they stand behind their products (I did have to use the warranty once on the red light face mask and it was very fast and simple), have super helpful employees who go above and beyond, land the products are just outstanding. Most recently I contacted them because I lost my User Manual for my red light therapy belt. I heard back in under 24 hours, they sent me a pdf of the guide and also gave me some helpful hints. I love the community, the videos available on their website as well as on YouTube. I wish every company was as responsive as LifePro, the world would be a little bit less stressful.
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your incredible experience 🧡✨
Thank you for being a valued member of the Lifepro family since 2020 and for sharing such an inspiring story. It means so much to hear how our products have become an important part of your wellness journey. Knowing that your vibration plates have helped you regain the ability to walk after previously struggling with mobility is truly inspiring, and we're honored to have played even a small role in your progress.
We're also delighted to hear that you've found value in so many of our products, including your Rhythm, Rumblex, Red Light Therapy Belt, Face Mask, Massage Gun, and Massage Ball. It’s wonderful to know that our lifetime warranty, educational resources, videos, and customer support have all contributed to a positive experience.
We're especially grateful for your kind words about our support team. Whether it was quickly replacing your red light face mask under warranty or simply sending you a replacement user manual with additional helpful tips, we're happy we could be there when you needed us.
Your comment that you wish every company was as responsive as Lifepro is one of the highest compliments we could receive. Thank you for your trust, your continued support, and for being such an incredible advocate for Lifepro. We’re honored to be part of your wellness journey and wish you continued strength, mobility, and wellness for many years to come. 🧡✨
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