I’ve really enjoyed using the Turbo 3D Vibration Plate. It has a lot of different settings and options, so it’s easy to adjust based on how I’m feeling or what kind of workout I want. It’s simple to u... See more
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Well Here's My New Story bout Life Pro Staff Mary is The Best.. She Resolved My Mistaken Order,Which I Got Refunded Immediately for an Item I didn't Want...No Hassle, No Worries,No Problem, I broke my... See more
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I contacted Sandra with Life Pro Fitness regarding a promotional gift with my purchase of the Life Pro Mini vibration plate. She responded back on a Sunday night, the same night I sent the message, in... See more
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Susan has been a great help with questions that I have had regarding my orders and warranty information. They have provided great customer service and prompt replies on my inquiries. I received one i... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Works Great
I've had the lifepro vibration plate for over 2 years now, it works great. I originally bought it as I damaged my meniscus and was not sleeping well and it hurt when I was on my feet too long. I did 10 min in the morning and 10 min after work, and after a few weeks the pain was gone and my knee felt considerably stronger.
July 30, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your wonderful feedback! We're thrilled to hear that your Lifepro Vibration Plate has been serving you well for over two years and has become such an important part of your wellness routine.
It's especially rewarding to know that using it consistently helped you recover from your meniscus injury, improved your comfort, and strengthened your knee over time. Stories like yours remind us why we're passionate about creating products that help people feel their best.
Thank you for your trust, your support, and for choosing Lifepro. We're honored to be part of your recovery and wellness journey, and we wish you continued health and success for many years to come. 🧡✨
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Exceptional Customer Service
I ordered a vibration plate manufactured by LifePro from Amazon, but unfortunately, it arrived DOA. I opened a support case with LifePro, and I was pleasantly surprised by how quickly their customer service representative, Susan, responded. She requested I send a video demonstrating that the equipment did not work. After reviewing the video, she promptly shipped me a replacement.
Unfortunately, when I received the replacement, it was a different color than my original one. I contacted Susan to let her know, and she very courteously and promptly sent me a second replacement in the correct color. Support also provided me with prepaid return labels. The first label they sent was for FedEx, but there is no local FedEx in my small rural community. I let Susan know, and she immediately had it replaced with a UPS label.
Every time I’ve contacted LifePro, Susan has responded either the same day or early the following day. I thought this level of customer service had gone extinct with the dinosaurs, but I was pleasantly surprised to find that LifePro is a true exception to the "customer no service" culture many manufacturers and retailers have adopted. Thank you, Susan, and LifePro!
July 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such a thoughtful review 🧡✨
Thank you so much for your kind words and for giving us the opportunity to make things right. While we're sorry your original vibration plate arrived DOA and that there was a mix-up with the replacement color, we're delighted to hear that Susan was able to resolve each issue quickly and keep the process as smooth as possible.
We'll be sure to share your wonderful feedback with Susan and recognize her for her responsiveness, professionalism, and dedication to ensuring you received the correct replacement along with a return option that worked for your location. Going the extra mile for our customers is exactly what we strive for, and it's incredibly rewarding to know that Susan's support made such a positive impression.
Your comments about our customer service truly mean the world to us. Hearing that we stood out in today's customer service landscape is one of the greatest compliments we could receive.
Thank you for your patience, your trust, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
I was so surprised at the genuine…
I was so surprised at the genuine service and communication I had from lifepro!!! I contacted them because I had a problem I was hoping they could answer and BOY did they. I had a replacement in about a week. Thank you so much. When they say life time guarantee they aren’t joking. Thanks so much👍👍
July 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our Customer Support Team.
It's great to know that our team was able to quickly address your concern and provide a replacement in a timely manner. We take great pride in standing behind our products and honoring our Lifetime Guarantee, so hearing that we were able to deliver on that promise means a lot to us.
Thank you for your trust, your kind words, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
Quick Accurate Response That WORKED!
Excellent response that immediately worked. I have owned their sturdy built twister for several years. I'm a long time ISSA fitness trainer that is getting back into bodybuilding shape at 80 years young!
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that our solution worked immediately and got you back up and running.
It's especially inspiring to hear that you've been enjoying your Lifepro Twister for several years and that, as a long-time ISSA fitness trainer, you're getting back into bodybuilding shape at 80 years young. Your dedication to health and fitness is truly admirable!
We're honored that our products continue to be part of your fitness journey, and we're grateful for your trust in Lifepro over the years.
Thank you for your support and for choosing Lifepro. We wish you continued success in reaching your fitness goals, and we're always here whenever you need us. 🧡✨
I messaged support because I bought a used 4D Rumblex Plus
I messaged support because I bought a used Lifepro 4D Rumblex Plus vibration plate and it didn't have the wrist remote. I noticed that in Canada we can't order one to be shipped from the USA. I got a reply back quickly and after I answered a few short questions about the machine I bought and my shipping info, I was informed by Pejay that they were shipping me a wrist remote so that I can fully experience what this specific vibration plate will do for me. Without this remote, I would only have access to 3 out of the 7 modes. I feel that customer service, specifically Pejay, went above and beyond for me in Ontario, Canada. Thank you so much. I also own many other things from Lifepro that I've bought brand new and I will never hesitate to buy or recommend these products based on the incredible customer service!
July 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible feedback! We're thrilled to hear that Pejay was able to help you get the most out of your pre-owned Lifepro 4D Rumblex Plus by arranging a wrist remote for you, even with the shipping challenges to Canada.
We'll be sure to share your kind words with Pejay and recognize her for going above and beyond to ensure you could fully enjoy all the features of your vibration plate. Providing exceptional support to every customer, no matter how they came to own a Lifepro product, is something we take great pride in.
We're also honored to hear that you're already a loyal Lifepro customer with several of our products and that your experience has given you even more confidence to continue recommending us to others.
Thank you for your trust, your support, and for being a valued member of the Lifepro family. We truly appreciate your recommendation and wish you continued success on your wellness journey. 🧡✨
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Marioneth great service representative
Marioneth, the customer service representative was both helpful and knowledgeable in answering my questions. She also serviced her call with courtesy.
July 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're delighted to hear that Marineth was able to answer your questions with professionalism, knowledge, and courtesy.
We'll be sure to share your wonderful comments with Marineth and recognize her for providing such helpful and attentive customer service. Delivering a friendly and informative experience is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I purchased my vibration plate from Amazon
I purchased my vibration plate from life pro fitness several years ago. It still works like new and I find that it helps me with my fitness and sel-care. Initially I had some challenges setting up my warranty but the customer service was good and was able to get it set up and access their online resources. I am glad they called me up today to see how I was progressing and did my honest review. I was promised a massager and it has no impact on my review.
July 30, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback and for being a valued Lifepro customer! We're so happy to hear that your vibration plate has continued to perform like new after several years and that it has become an important part of your fitness and self-care routine.
We're also glad our Customer Support Team was able to help resolve the initial challenges with your warranty registration and get you connected to our online resources. It's wonderful to know that our recent follow-up call gave you the opportunity to share your honest experience.
Your transparency means a great deal to us, and we truly appreciate you mentioning that your review reflects your genuine experience. Thank you for your trust, your continued support, and for choosing Lifepro. We're honored to be part of your wellness journey and look forward to supporting you for many years to come. 🧡✨
Great customer support!
Miguel from customer service reached out very fast with some ideas and options. I thought I had a faulty piece of equipment. But thanks to Miguel's recommendations I was able to avoid the hassle and cost of returning my Lifepro. He was very courteous and knew the product.
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Miguel responded quickly and was able to help you troubleshoot your concern without the need to return your Lifepro product.
We'll be sure to share your kind words with Miguel and recognize him for his product knowledge, professionalism, and courteous support. It's always our goal to provide solutions that save our customers time and hassle whenever possible.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Their support is outstanding (notably…
Their support is outstanding (notably Maria).
July 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're thrilled to hear that you had such an outstanding experience with our support team, and especially with Maria.
We'll be sure to share your wonderful comments with Maria and recognize her for providing exceptional customer care. Our team is dedicated to delivering the best possible support, and it's always rewarding to know we've made a positive impact.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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Quality product
Quality product, attentive workforce! What's not to like?
July 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your fantastic feedback! We're so happy to hear that you've been pleased with both the quality of our products and the attentiveness of our team.
Your kind words mean so much to us, and they inspire us to continue delivering products and customer service that exceed expectations.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
This company was quick to get back to…
This company was quick to get back to me and resolve my situation of a missing manual. They sent it out no questions asked. Great customer service and response time.
July 30, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that our team responded quickly and was able to resolve your missing manual request without any hassle.
Providing prompt, helpful support is something we take great pride in, and we're glad we could get the information you needed as quickly as possible.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I needed a replacement part for my…
I needed a replacement part for my LifePro cycling machine, the front stabilizer bar. I received excellent customer service for replacing it, however I received the back stabilizer bar by mistake. Apparently the front stabilizer bar was not readily available. When I notified LifePro, Angelica was my contact person, along with Erika, and they immediately responded back to me with graciousness and integrity, and I was sent via FedEx a brand new machine! I received it within about 3 days after notifying them. Wow! LifePro’s customer service is top notch and their staff is phenomenal! Thank you!
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible feedback! While we're sorry for the mix-up with the replacement stabilizer bar, we're thrilled that Angelica and Erika were able to quickly turn the situation around and provide a solution that exceeded your expectations.
We'll be sure to share your kind words with both Angelica and Erika and recognize them for their graciousness, integrity, and dedication to providing exceptional customer care. It's wonderful to hear that your new cycling machine arrived so quickly and that our team was able to make the process smooth and stress-free.
Your comments about our customer service and staff truly mean the world to us. Thank you for your trust, your patience, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
Excellent customer service
I own several LifePro products and am happy with all of them. Lifepro stands behind their products and their customer service is outstanding.
Miguel, Erika and Maria were all very helpful in providing support with my hydrogen water bottle and getting it replaced under warranty.
I highly recommend this company.
July 11, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your wonderful feedback and for being a loyal Lifepro customer! We're thrilled to hear that you've been happy with all of your Lifepro products and that our commitment to standing behind them has made a positive impact on your experience.
We'll be sure to share your kind words with Miguel, Erika, and Maria and recognize them for the outstanding support they provided while assisting with your hydrogen water bottle warranty replacement. We're delighted they were able to make the process smooth and hassle-free.
Thank you for your trust, your continued support, and for recommending Lifepro to others. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
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Exceptional Customer Service
I ordered a Roman chair from Amazon back in October after finally catching it on sale. The box arrived opened at the top, but because we were in the middle of packing for a move, I didn’t have time to inspect it. After we moved and settled in, I honestly forgot about it with everything else going on.
A few months later, I finally assembled it and realized the roller mount was missing. Since it was far past Amazon’s return window, I decided to reach out directly to LifePro. To my surprise, they responded within 48 hours—no AI, just real customer service. I worked with Maria, who immediately agreed to send a replacement roller mount once it was back in stock, after I provided proof of the missing part and my order number.
Maria stayed in touch every time I reached out for an update. When the part still hadn’t restocked after 30 days, she sent me a link to replace the entire item at no cost. She handled everything from start to finish, provided tracking, and even followed up after the Roman chair was delivered.
I’m still shocked at how exceptional their customer service was—something that feels rare these days. LifePro truly stands out for their integrity, product quality, and commitment to customer satisfaction. I honestly can’t say enough about how impressed I am.
July 7, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such an incredible experience 🧡✨
Thank you so much for your thoughtful review and for giving us the opportunity to make things right. We completely understand how easy it is for things like this to happen during a move, and we're so glad you reached out to us.
We're especially delighted to hear about the exceptional support you received from Maria. We'll be sure to share your kind words with her and recognize her for her dedication, consistent communication, and commitment to finding the best solution for you. From initially arranging the replacement part to ultimately replacing the entire Roman Chair when the part remained unavailable, Maria truly exemplified the level of care we strive to provide every customer.
Your comments about our integrity, product quality, and commitment to customer satisfaction mean more than we can express. Hearing that our support stood out in today's world is one of the greatest compliments we could receive.
Thank you for your trust, your patience, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
Great Customer Service
Customer service review:
I purchased AllevaRed Pro therapy Belt and Waver Vibration Plate directly from Lifeprofitness.com on July 4 2026. I received the therapy belt on July 8 in good condition as expected, however by July 20 the Waver still didn't arrive. I contacted support via email, and was responded by Dianne and Ricardo within 24 hours. They helped me figure out what went wrong. It took another week or so until the Waver arrived, but it's all good because both Dianne and Ricardo followed up with me and always responded to my inquiry in a timely manner.
Product-wise, I can't review much yet. But 5-star for packaging (usually a good sign), and everything look solidly made. For now, I expect to have good experience with them. Will do a separate product review after using the products a while.
July 19, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry to hear there was a delay with the delivery of your Waver Vibration Plate, we're delighted that Dianne and Ricardo were able to quickly assist, investigate the issue, and keep you informed throughout the process until your order arrived safely.
We'll be sure to share your kind words with both Dianne and Ricardo and recognize them for their prompt communication, dedication, and commitment to ensuring you had a positive experience despite the shipping delay.
We're also thrilled to hear that your AllevaRed Pro Therapy Belt arrived as expected and that you've been impressed with the packaging and build quality of your products so far. We hope both your therapy belt and Waver Vibration Plate exceed your expectations as you continue using them.
Thank you for your patience, your trust, and for choosing Lifepro. We truly appreciate your support and look forward to hearing your product review after you've had the opportunity to enjoy your new equipment. 🧡✨
I've been using my life pro machine for…
I've been using my life pro machine for some time now, and I just love it. I feel like I get in exercises. My mom and dad visited and everything night without pause they used that machine. So it's extremely beginners friendly no matter the age.
I do highly recommend buying this machine.
Go for it!!
July 23, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you've been enjoying your Lifepro machine and that it has become a regular part of your exercise routine.
It's especially heartwarming to know that your mom and dad enjoyed using it every night during their visit! Hearing that it's easy to use and beginner-friendly for people of all ages is exactly what we hope our products provide.
Thank you for your enthusiastic recommendation and for trusting Lifepro to be part of your wellness journey. We're honored to have you as part of the Lifepro family and wish you and your loved ones continued health and happiness. 🧡✨
I wanted to send along my appreciation…
I wanted to send along my appreciation for the incredible customer service I’ve recieved from LifePro. I inquired about a replacement part last week after my mother’s Lifepro AllevaRed Pro Red Light Therapy Device endured some damage to the cord which made the machine inoperable.
I began working with Maria in LifePro Customer Care and she seamlessly walked me through the replacement process.
I can’t emphasize enough how impactful it is to have a real person provide customer assistance, walk you through a very easy process, and consistently follow-up about expectations and delivery.
While I was already exceedingly pleased with the product, this experience has guaranteed that I will continue to seek out LifePro devices in the future and have no hesitation recommending the company to friends and colleagues.
July 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your thoughtful and heartfelt feedback! We're honored to hear that your experience with our Customer Care Team left such a positive impression.
We'll be sure to share your wonderful comments with Maria and recognize her for the exceptional care, clear communication, and consistent follow-up she provided throughout the replacement process. We couldn't agree more—having real people who genuinely care about helping our customers is something we value deeply, and we're thrilled that it made such a meaningful difference in your experience.
We're also delighted to know that your experience has strengthened your confidence in Lifepro and that you'll continue to choose our products and recommend us to your friends and colleagues. That is truly one of the greatest compliments we could receive.
Thank you for your trust, your support, and for choosing Lifepro. We're honored to have you and your family as part of the Lifepro family, and we look forward to supporting your wellness journey for many years to come. 🧡✨
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Great Customer Service
The unit I originally received was defective but the staff and customer service were outstanding. They walked me through the return process and shipped out a new plate immediately. Very happy with transaction and company. Can’t say whether the vibration plate is helping but it’s working anyway.
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry that the original unit arrived defective, we're delighted to hear that our Customer Support Team was able to make the replacement process smooth and hassle-free.
It's wonderful to know that our team guided you through the return process and quickly shipped out a replacement, leaving you happy with both the experience and our company. That's exactly the level of service we strive to provide.
We hope you continue enjoying your new vibration plate and begin to experience its benefits over time. If you ever have any questions about using it or maximizing your results, we're always here to help.
Thank you for your patience, your trust, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and wish you continued success on your wellness journey. 🧡✨
Customer service was amazing
Customer service was amazing! Nicka replied to me almost immediately and was extremely helpful and so kind.
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Nicka provided you with such an amazing customer service experience.
We'll be sure to share your kind words with Nicka and recognize her for her prompt responses, kindness, and dedication to helping our customers. Providing friendly, efficient, and caring support is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I've been using my Relaxavibe vibration plate for about three years.
I've been using my Relaxavibe vibration plate moderately since March of 2023, and just recently it started knocking inside. I called to see if there was any way I could send it in to be repaired. Instead, after just sending my purchase info, the team at Lifepro sent me a new unit! it got here in just three days! Couldn't be happier. Special thanks to Miguel, Erica, Mica, for the greatest service! I'll be back for more.
The product itself is everything advertised, elegant, powerful, and quiet. AND the warranty can't be beat!
Thanks again!
June 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! While we're sorry to hear your RelaxaVibe developed an issue after years of use, we're thrilled that our team was able to make the warranty process quick, easy, and stress-free.
It's wonderful to hear that your replacement arrived in just a few days and that Miguel, Erica, and Mica provided you with such exceptional service throughout the process. We'll be sure to share your kind words with each of them and recognize them for their outstanding support and dedication.
We're also delighted to know that you've been enjoying your RelaxaVibe and that it has lived up to your expectations with its elegant design, powerful performance, and quiet operation. Knowing that our lifetime warranty gave you peace of mind makes us especially proud.
Thank you for your trust, your continued support, and for choosing Lifepro. We're honored to have you as part of the Lifepro family, and we look forward to serving you again in the future. 🧡✨
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