This is hands down the best low-cost hot tub available. It offers more jets than many higher-priced models and is incredibly easy to maintain. This is actually the second time we’ve purchased this... See more
Company replied
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Review summary
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What people talk about most
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I wanted to purchase one of these without having to go through a middleman company and they were very easy to work with. I emailed back-and-forth with them a bunch before I felt comfortable. Save your... See more
Company replied
I never thought it would be so easy. I tried buying the same item from Home Depot and it took hours and finally said to Jacuzzis available So I pressed your website for service. You should put out... See more
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Very fast processing and shipping! Most suppliers listed 4-6 weeks for delivery. Lifesmart Outlet had it processed and shipped, ready for delivery, coast to coast in 1 week. I'm happy with the LS550 P... See more
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Company details
- #3 of 5 best companies in Hot Tub Store
- #25 of 91 best companies in Home Goods Store
- #7 of 15 best companies in Sauna Store
- #3 of 5 best companies in Spa
- #3 of 3 best companies in Spa Garden
- #16 of 32 best companies in Wellness Center
Written by the company
We believe that connecting with you is at the heart of what makes our business successful. To build our communication with you, we offer Customer Care Experts Ready to Serve You; Live Chat, Phone, and Email Accessibility; and Quality Service beyond the “Big Box” retailer. With over 20 years in the hot tub industry, we’re honored to share our knowledge with you. We are happy to help you with Preparing for Hot Tub Ownership, Selecting your Hot Tub, and Caring for your Spa Water.
Build your Backyard Oasis
Written by the company
- Online Hot Tub Shopping made Quick and Easy
- Lifesmart Outlet is dedicated to providing customer service above and beyond the "Big Box" retailers. With over 20 years in the hot tub industry, we’re honored to share our knowledge with you. Lifesmart Hot Tubs provide an amazing value for luxury relaxation in your very own backyard, and our online shopping experience is built to be quick and easy for any experience level.
Our shipping promise
Free shipping on all Lifesmart Hot Tubs
Get free shipping straight to your door. Browse and pay right online and have your hot tub delivered to your home, rather than going through the trouble of a trip to the showroom.
Contact info
Manchester, United States
- 1-800-421-0971
- sales@lifesmartoutlet.com
- lifesmartoutlet.com
4.6
Excellent
382 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Lifesmart Outlet
We are sorry to hear you are not pleased with the cover and the performance. The cover is not intended 'to seal' the spa, rather it sits on top and the straps secure it and anchor it to the spa.
We are glad to help you maximize the opportunity with the spa if we can do anything to assist or answer any questions!
Thanks, The LifemsartOutlet.com Team
Costumer service where aOK,but I'm…
Costumer service where aOK,but I'm still waiting for you order and don't have information when I will receive this.
April 6, 2026
Reply from Lifesmart Outlet
If you have any issues, please let us know. It seems we emailed the tracking information to you on Tuesday, and the part has now been delivered.
If you need anything further, we are here to help however we can!
The LifesmartOutlet.com Team
Instructions on the care of hot tub not…
Instructions on the care of hot tub not very inclusive and clear.
February 23, 2026
Reply from Lifesmart Outlet
Thanks for taking the time to provide your feedback!
Our team is glad to provide any support that we can to add clarity or insight. Your owner's manual shows how to set the chemicals, and our team is very experienced with the use of the FROG chemicals. In addition, the FROG support team is a great resource, too!
The LifesmartOutlet.com Team
very easy to use website and quick turn…
very easy to use website and quick turn around times. Parts needed in stock.
April 6, 2026
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Very responsive staff
Very responsive staff. Well packaged hot tub, and install was straightforward.
February 15, 2026
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Awesome Service!!!
They are very professional and courteous! Made my purchasing experience so easy!
March 30, 2026
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Easy to purchase but the mobile website…
Easy to purchase but the mobile website where it has the chat covers the check boxes for purchasing
March 28, 2026
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Thanks for the feedback on the chat and mobile interface!
Realized morning after I ordered new…
Realized morning after I ordered new hot tub that I ordered the wrong color. Called them and was able to get immediate customer service and they corrected my order color.
March 24, 2026
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great...thanks for paying attention and following so quickly!
Very Happy
The ordering process was easy and professional. I was immediately contacted, welcomed and informed when my product would arrive. Thank you!
March 19, 2026
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Simply great customer service
Your customer service made our order very simple and effortless to complete.
Very helpful and supportive without being pushy.
March 12, 2026
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Hannah was great and very helpful in…
Hannah was great and very helpful in our purchase of several hot tubs. The product comes highly recommended.
March 12, 2026
Reply from Lifesmart Outlet
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations!
Hannah is a great resource, and we are blessed to work with many investment property companies and contractors.
We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
Not enough info on the differences between specific models.
I am disappointed by the overall description of the LS700DX. We had a LS600 in the past and are disappointed in the differences. No "night" mode, jets operate differently (but not better). It's also difficult to find much helpful info on the site so we have to resort to 8 year old Youtube videos for help.
January 15, 2026
Reply from Lifesmart Outlet
Thank you for your feedback and insights!
The major difference is listed on the product page highlights, as the LS700DX has two pumps and more jets. That is the major difference in the two tubs (they have the exact same shell).
We are always glad to get on a call to help distinguish between models and features!
Thanks, the LifesmartOutlet.com Team
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
The salesman was well informed with my…
The salesman was well informed with my hot tub and problem
February 20, 2026
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com!
I suspect you were talking with Dan, who does a great job! We’re so grateful for your feedback & hope to work with you again soon.
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon...keep us posted if you have questions or need help through the delivery process!
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Reply from Lifesmart Outlet
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Daniel helped me place my order when…
Daniel helped me place my order when the website wouldn't accept my address for some reason. Very nice man.
February 19, 2026
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
And, Dan is a great resource at any point in your hot tub journey!
After extensive research, we are very happy with our choice of a Lifesmart hot tub
We spent weeks researching hot tubs/spas from low end to very high end. Cost was a pretty big factor in our decision, but so was getting one powerful enough. We sorted through a lot of them at stores and online. Online would be delivered to our curb with us required to install/setup it up and local store bought ones were turnkey with the store doing the install/setup. We considered many options; weight, with one pump or two pumps, with ozonator or without ozonator, friction heater versus regular heater, lounger or without lounger, 110v versus 220v, and service before the sale and service after the sale. We bought the Leganza and wow, is it powerful! It shipped very quickly and was delivered quickly. We had to hire some people to help get it down six steps (cushioned it and slid it down on a sheet of plywood) but once down and on furniture dollies, it was pretty easy to move it into place. We went with 220v and although there was an expense having it professionally wired, we made the right decision. If we turn up the heat while in it without the cover, the temperature continues to go up. And, you can have the heater on while the pumps are running, which is a huge bonus. We set the temperature back to 90 degrees when we get out, and 24 hours later, the temperature is still around 94 or 95 degrees. The entire thing is foam insulated and the cover is thick. As far as online shopping, they have people who answer their phones and will answer questions. They have extensive information available on their website from pre-delivery instructions to setting up and maintaining the chemicals. We are three weeks in and so far are very pleased and know we made the right decision. Having one delivered and requiring you to move it and set it up may not be for everyone, but it worked for us. This one with the cover and shipping pallet was maybe 525 pounds I believe. We also beefed up the portion of the deck this went on. A standard deck (at least not ours) would not be able to hold the weight of the spa, the water, and max people in it combined. We estimated about 4000 lbs. These are not smooth like the acrylic ones but seem to be about indestructible to us. Setup was pretty easy. Hope this helps.
February 16, 2026
Unprompted review
Reply from Lifesmart Outlet
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations!
I appreciate your in depth review and the planning details, which are so helpful for future customers...great notes and insights!
Another note, always be sure your air valves are off when the spa is not in use, as they pull outside air into the water which will compete with the heater (if bubbles are filling the jets, the air valves are open).
We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
Called the 800 number
Called the 800 number — answered by a live person … within a minute she has my past purchase history. I confirmed what I needed to maintain my hot tub … and THANK YOU for excellent/ respectful service.
AND THEN I went on-line and bought from the website — ALL GOOD !
February 15, 2026
Reply from Lifesmart Outlet
Thank you so much for your order & review of LifesmartOutlet.com!
Our team does a great job meeting needs and answering questions...the same team on the LiveChat is the same group you will talk to during our normal business hours!
We’re delighted to have you as our customer & glad everything’s working out great!
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