Purchased the cubby house floor to match the Lifespan Kids Numbat cubby (from Bunnings). Customer Service was very helpful via the web chat to assist in making sure this product would be suitable for... See more
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Review summary
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Really enjoyed the process of building the cubby, hoping that my daughter will enjoy playing in it just as much! The instructions were clear, loved how the parts were identified by part number... See more
Purchased the Warringa cubby for our grandchildren.Easy to order and great pick up experience. Cubby instructions were good, took longer to put together than expected, but hubby is very fussy! 2 year... See more
Everything was so easy! Parcel arrived without any problem and beat things I have been waiting for months to receive from interstate. All smiles here
Company details
Written by the company
Excellent, innovative play equipment designed in Melbourne with nationwide delivery and assembly.
Contact info
23-25 Maygar Boulevard, 3047, Broadmeadows, Australia
- 1300 310 495
- info@lifespankids.com.au
- lifespankids.com.au
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Great product
We bought this sand pit for our grandson and it was a hit. Great product and the canopy just makes it more enjoyable.
March 19, 2024
Service is very good but the freight…
Service is very good but the freight charges are very expensive when buying spare parts.
March 8, 2024
Reply from Lifespan Kids
Hello Craig,
We appreciate the feedback. The postage is calculated by the weight and the distance the freight needs to travel and is a charge that is coming from the courier which we always go by. The parts you have purchased is coming from Melbourne and going to NSW.
Extremely happy with the product
Extremely happy with the product. Also used the installation service which was excellent
March 15, 2024
Good company great service
Ordering the trampoline online was super easy and the delivery process was super fast. Most happy with the service of this company. This was the second time purchasing the same trampoline and will be happy to do business again.
March 10, 2024
10 birthdaysAll I can say is the delivery side of…
All I can say is the delivery side of this purchase was great the item purchased was a gift for my 10 year old grandson he loved it but it hasn’t been constructed as yet so I can’t comment on the item itself
Thankyou for the speedy delivery
February 24, 2024
New sandpit for our spanie
I bought this skipper sandpit for our cockalier
Product is great for the price, super fast shipping and relatively easy to assemble.
February 29, 2024
Receiving too many junk mail from you
Receiving too many junk mail from you, your system will not unsubscribe me, Remove me from your system
February 15, 2024
Reply from Lifespan Kids
Hello Issam,
Thank you for the feedback and we apologise for this issue. We can see you have already opted out from our subscription so you shouldn't be receiving any notifications from us. We will check this with our IT to see if this was a glitch that needs fixing. We will notify you as well regarding this.
Product was missing pieces
Product was missing pieces. Contacted customer support and e-mailed but no support was given. Spent extra so it would have a little sunshade but the sun shade pieces were missing. VERY VERY DISAPPOINTED 😞
November 14, 2023
Reply from Lifespan Kids
Hello Brianna,
We're sorry to hear about this matter and we appreciate your feedback on this. We sincerely apologise for the lack of update on your case. We can see that our team has asked factory for the parts' availability so that we can send them to you. We will follow this up urgently with our team on where we're at with the case and we will update once we confirm the parts' availability.
Very helpful over the phone advice
January 26, 2024
quick and hassle free
Very quick shipping especially for rural location. Quick response to email queries.
February 1, 2024
Exceptional delivery
Easy online experience ordering. Delivery exceptional. Ordered late Saturday night, received Thursday, all in good order. Had fun setting up!
January 21, 2024
Outstanding service
Outstanding service! Another company stuffed me around but lifespan kids confirmed stock was in the warehouse, it was shipped promptly and arrived incredibly fast. Couldn’t be happier with the service and highly recommend!
January 25, 2024
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