I ordered 1 for myself and and there was 2different units send. The delivery seemed to be in a huge rush and did not even hand delivered.*****Update***** Had a wonderful surprise and I was delivered a... See more
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When you surf the internet with a subject in mind, it doesn't take long before one gets a call inquiring about your search. This was the case with Tom. He was very pleasant, and knew his material ve... See more
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Our experience with calling to speak with Jacob Yates was an exceptional experience he was very kind and courteous. When we had a question he couldn't quite get to right away he put us on hold for a b... See more
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I spoke with Reggie today regarding switching from the necklace to a smartwatch. He informed me that once you make this change, and don't like it, you cannot switch back to the necklace. He also let... See more
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Company details
- #8 of 23 best companies in Home Health Care Service
- #1 of 2 best companies in Emergency Care Service
- #2 of 3 best companies in Home Help Service
- #2 of 3 best companies in Local Medical Service
- #10 of 34 best companies in Medical Equipment Supplier
- #2 of 9 best companies in Medical Technology Manufacturer
Written by the company
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation
Written by the company
- We're committed to monitoring excellence.
- When you join the LifeStation family, you get top-tier service and protection whenever and wherever you need it. You can rest assured that in the event of any emergency, you can depend on LifeStation to be there for you.
Special Offer - New Customers
Save over $180 on LifeStation Medical Alert Systems
LifeStation offers a risk-free 30-Day Money-Back Guarantee, giving you peace of mind as you try their reliable medical alert services. Plus, you can save over $180 when you choose their annual plan, ensuring continuous protection while maximizing your savings. Take advantage of this incredible offer and invest in your safety today with LifeStation!
Contact info
825 Rahway Avenue, 07083, Union, United States
- 800-884-8888
- info@lifestation.com
- lifestation.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lifetime Choices
Sherry, patiently explained the plan and options to me. The additional information was very helpful in making choices. I felt like I could trust her as she reviewed the options and upgrades.
December 16, 2025
Reply from LifeStation
Thank you so much for your kind words! We’re thrilled to hear Sherry made such a positive impact. We’ll be sure to pass along your praise!
Life Station Medical Alert
Great customer service! Very knowledgeable about the different kind of services. I would give a 5 star rating!
December 16, 2025
Reply from LifeStation
We're so grateful for your positive review! It's customers like you that make our job so rewarding.
very effective
I spoke with 3 agents. They all resolved their part of my multiple issues. As a long-term client I was able to get a discount, as well as a new account for my husband.
December 15, 2025
Reply from LifeStation
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
Reply from LifeStation
We're delighted that Ben left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
My representative, Ben
My representative, Ben, helped in making my decision. He was very helpful and understanding without being pushy. I spoke with him several times and appreciated his help so much. He was able to answer all my questions and gave me the comfort in picking a company and device.
December 13, 2025
Reply from LifeStation
Thank you for the glowing review! It’s wonderful to hear Ben exceeded your expectations. We’ll share your feedback with them
I spoke with Christina and she was…
I spoke with Christina and she was extremely knowledgeable, helpful and very pleasant. Completely thorough with how the system worked etc. !!
December 12, 2025
Reply from LifeStation
Your 5-star review made our day! We’re so glad Christina could assist you effectively. Thank you for the great feedback!
I felt very comfortable with the…
I felt very comfortable with the representative and he answered all my questions with confidence. His name was Justin.
December 12, 2025
Reply from LifeStation
Your 5-star review means a lot to us! We’re excited that Justin could make a positive impact. Thanks for recognizing their great work!
Everyone I spoke with was very…
Everyone I spoke with was very knowledgeable and could answer all my questions.Christina was great she made the experience joyful and helped me make my decision to buy from you …awesome person ! Spoke to Jalila this am and she was also helpful as I thought of a few more questions! Great staff ! Thanks ….
December 12, 2025
Reply from LifeStation
Thanks for your 4-star review! We’re glad you’re satisfied with our service. We’re so happy to hear Christina and Jalila provided excellent service. If there's anything we can do to make it a 5-star one, please let us know!
The representatives were very pleasant…pleasant and knowledgeable Representatives
The representatives were very pleasant, knowledgeable and had very concise straightforward, easy to comprehend information. They made this process very streamlined and easy to purchase. Many thanks to Sherry and Jake
December 11, 2025
Reply from LifeStation
We appreciate your 5-star rating! Our team works hard to deliver the best service possible, and it’s great to see that reflected in your review. We're delighted that Sherry and Jake left a positive impression on you, Thanks again!
Maria was very courteous and answered…
Maria was very courteous and answered all my questions. I was very pleased with her assistance.
December 12, 2025
Reply from LifeStation
We appreciate your fantastic review! Maria is thrilled to know their efforts made a difference. Thanks for recognizing their hard work
Very informative conversation
All of my questions were answered in detail. This helped me make a decision. My insurance recommended Life Station and I feel it is a very choice.
December 11, 2025
Reply from LifeStation
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
Easy process
December 11, 2025
Reply from LifeStation
Thank you so much for your kind words! We're thrilled you had a great experience.
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
Understood my circumstances and offered…
Understood my circumstances and offered ways to save . Courteous and informative..
December 10, 2025
Reply from LifeStation
We appreciate your 5-star rating! Our team works hard to deliver the best service possible, and it’s great to see that reflected in your review. Thanks again!
Reply from LifeStation
We're delighted that Sherry left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
Very helpful information
It was explained what all the device will do for me & my family.
December 9, 2025
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
I forgot the lady’s name that helped us…
I forgot the lady’s name that helped us but she was truly helpful
December 9, 2025
Reply from LifeStation
Thank you so much for your kind words! We're thrilled you had a great experience.
I really appreciate my Life Station
I really appreciate my Life Station. I have a suggestion...make the lanyard that holds the device thinner. When I take a shower and get it wet, it takes a long time to dry.
December 8, 2025
Reply from LifeStation
Your satisfaction is our top priority, and we're so happy to see your 5-star review. We're committed to providing the best service possible, and your feedback helps us improve.
Reply from LifeStation
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
Reply from LifeStation
Thank you for your positive review! We're glad you had a good experience.
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