I ordered 1 for myself and and there was 2different units send. The delivery seemed to be in a huge rush and did not even hand delivered.*****Update***** Had a wonderful surprise and I was delivered a... See more
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When you surf the internet with a subject in mind, it doesn't take long before one gets a call inquiring about your search. This was the case with Tom. He was very pleasant, and knew his material ve... See more
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Our experience with calling to speak with Jacob Yates was an exceptional experience he was very kind and courteous. When we had a question he couldn't quite get to right away he put us on hold for a b... See more
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I spoke with Reggie today regarding switching from the necklace to a smartwatch. He informed me that once you make this change, and don't like it, you cannot switch back to the necklace. He also let... See more
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Company details
- #8 of 23 best companies in Home Health Care Service
- #1 of 2 best companies in Emergency Care Service
- #2 of 3 best companies in Home Help Service
- #2 of 3 best companies in Local Medical Service
- #10 of 34 best companies in Medical Equipment Supplier
- #2 of 9 best companies in Medical Technology Manufacturer
Written by the company
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation
Written by the company
- We're committed to monitoring excellence.
- When you join the LifeStation family, you get top-tier service and protection whenever and wherever you need it. You can rest assured that in the event of any emergency, you can depend on LifeStation to be there for you.
Special Offer - New Customers
Save over $180 on LifeStation Medical Alert Systems
LifeStation offers a risk-free 30-Day Money-Back Guarantee, giving you peace of mind as you try their reliable medical alert services. Plus, you can save over $180 when you choose their annual plan, ensuring continuous protection while maximizing your savings. Take advantage of this incredible offer and invest in your safety today with LifeStation!
Contact info
825 Rahway Avenue, 07083, Union, United States
- 800-884-8888
- info@lifestation.com
- lifestation.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from LifeStation
Thank you so much for your kind words! We're thrilled you had a great experience.
used life station before and was very…
used life station before and was very satisfied.
December 4, 2025
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
The customer service rep was great
The customer service rep was great. Very friendly and quick with communication.
December 4, 2025
Reply from LifeStation
We’re so happy to hear that you enjoyed your experience. Thank you!
Buying was easy. Let’s see how using goes.
The person on the phone, Tom Dolan, was pleasant and helpful. I sincerely believed he tried to obtain the most needed device, for the least amount of money. I tend to distrust salespeople, but Mr Dolan at least made it a positive experience. I look forward to getting my device and testing it out.
December 5, 2025
Reply from LifeStation
Thank you for the glowing review! It’s wonderful to hear Tom Dolan exceeded your expectations. We’ll share your feedback with them!
It came at the right time.…
It was a great experience because Sherry was very well educated on the product and could answer any question I asked her. She is a Customer Service Professional. I am at a point in my life where I need this product and it came along at the right time. This is a product especially for Seniors.
December 5, 2025
Reply from LifeStation
Thank you for your wonderful review! We’re proud to have Sherry on our team and will make sure they know about your kind words.
The customer service/salesperson was…
The customer service/salesperson was very informative and clearly explained the benefits of this product. He made the decision easy.
December 3, 2025
Reply from LifeStation
Thank you for your feedback! We're happy you had a good experience, and we're here to make it even better. Feel free to reach out with any ideas or concerns.
When you surf the internet with a…
When you surf the internet with a subject in mind, it doesn't take long before one gets a call inquiring about your search. This was the case with Tom. He was very pleasant, and knew his material very well. He reviewed the history of LifeStation, and the success it has had. He answered all my questions, and seemed definitly interested in me as a person. I was incouraged by my daugter to get some kind of life allert system. I think I purchased an excellent one.
December 4, 2025
Reply from LifeStation
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service! We’re so glad Tom could assist you effectively. Thank you for the great feedback!
Representative was very courteous and…
Representative was very courteous and helpful in answering all of my questions..!!
December 3, 2025
Reply from LifeStation
We can't thank you enough for your positive review! It means the world to us to hear about your great experience.
Easy Peasy!
Sherry was informative & courteous. She was able to answer all my questions & followed up within the promised timeframe.
December 4, 2025
Reply from LifeStation
We’re so happy to hear Sherry provided excellent service! Your 5-star review is greatly appreciated and motivates us to keep up the great work
THERE WAS NO PRESSURE TO SIGN UP DURING…
THERE WAS NO PRESSURE TO SIGN UP DURING OUR CONVERSATION. FRANKIE EXPLAINED THE PROGRAMS AND MADE SUGGESTIONS ON WHAT I WANTED TO ACCOMPLISH. WE (MY WIFE AND I) DISCUSSED THE SITUATION AND I CALLED FRANKIE BACK AND PLACE MY ORDER.
December 4, 2025
Reply from LifeStation
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service! We’re so glad Frankie could assist you effectively. Thank you for the great feedback!
Agent was very helpful
Agent was very helpful, even compared competitors options to hers.
December 3, 2025
Reply from LifeStation
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service!
The sales person was exceptional
The sales person was exceptional. She was very informative and did not pressure me to make the sale. She explained everything clearly.
December 2, 2025
Reply from LifeStation
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
Life Station is the best company!
Life Station is the best company to work with and trust with the protection of your loved ones. I have trusted them with several of my family members.
I just helped my neighbor get set up and Asia was absolutely amazing. Pleasant, professional, and knowledgeable.
December 3, 2025
Reply from LifeStation
Thank you for your 5-star review! We’re delighted that you had a positive experience with our service. We’re so happy to hear Asia provided excellent service. Your feedback will motivate them to continue delivering excellence.
The Agent Was very helpful
The Agent Was very helpful. He answered many questions. He was patient as I have hearing problems . It was one of the best customer service experiences I've had.
December 3, 2025
Reply from LifeStation
Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your kind words and are thrilled to hear about your positive experience.
Reply from LifeStation
We're delighted that Frankie left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
Maria was very helpful and patient
Maria was very helpful and patient. She explained everything to me and to my Mom. Her professionalism is why I made the decision to go with your company. THANK YOU
December 2, 2025
Reply from LifeStation
“We’re so happy to hear Maria provided excellent service! Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service!
wonderful salesman-explained clearly
November 26, 2025
Reply from LifeStation
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
Ms Christina
Ms Christina, she was very nice and explained everything very clearing to understand about the device.
December 2, 2025
Reply from LifeStation
We appreciate your 5-star rating! Our team works hard to deliver the best service possible, and it’s great to see that reflected in your review. Thanks again!
I am disturbed and am not going through with this deal
Not a good start. I checked my bank account and i was billed twice for the same amount on the same day. I didn't see that coming. In this world of scamming it is hard to tell if you are working with a real company or is there or is it scam.
December 1, 2025
Reply from LifeStation
Thank you for sharing your feedback, and we're truly sorry that you've had to go through this situation. We appreciate you giving us the opportunity to review the billing details. Based on our review, it is now clear that the charges are not from Life Station.
Thank you again for the opportunity to speak with you over the phone and clarify everything in detail.
Reply from LifeStation
Your 5-star review means a lot to us! We’re excited that Sherry could make a positive impact. Thanks for recognizing their great work!
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