I've given **** because everyone at the bookstore I used has been brilliant. My only gripe was figuring out just how it all worked! I twice went to the store with the old gift voucher thinking i had p... See more
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Review summary
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Reviews shaping this summary
I’d rate The Lifestyle Gift Card 4 out of 5. The biggest downside was the website, which felt a little dated and wasn’t the most user-friendly. It could definitely benefit from being more streamline... See more
Company replied
This is a revised comment on the feedback I submitted last week. Once I posted a one star review they responded immediately to rectify the situation. One very happy little lady was able to enjoy her b... See more
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Was gifted a lovely voucher from my work friends before going on Mat leave… the only issue I had was there wasn’t many shops on there that I would shop at so had to settle for a basic voucher unfortun... See more
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Company details
About The Lifestyle Gift Card
Written by the company
300+ of the biggest and best loved UK brands across food, home, fashion and entertainment.
We offer the widest range of retailers and brands compared to any other UK gift card including:
M&S, TK Maxx, Selfridges & Co, boohoo, ASOS, Theatre Tokens, Xbox, Odeon, Boots, Wagamama, Greggs, Nandos, Starbucks, and everything in between! .
Contact info
3.6
Average
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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This is just for buying the voucher
This is just for buying the voucher. I wanted to buy vinyl record ouches and you say they can be spent on them. So I just hope this is the case I await to see if my brother has no problems.
I always feel that all companies ask for feedback far to quickly, you don’t have time to find out if the product has worked.
August 22, 2026
Reply from The Lifestyle Gift Card
Hi There,
We appreciate you sharing your initial thoughts and concerns regarding the voucher's use. We understand your desire for assurance that it will be redeemable for vinyl record purchases, and we sincerely hope your brother has no issues. We also acknowledge your feedback about the timing of our feedback requests. We are always working to improve our processes and your input is valuable in that regard.
Kind Regards,
Tim
This is the worst gift card I ever…
This is the worst gift card I ever received! I took a photo of it so I never buy it as a gift. Having to create an account and do a whole process… giving my name and contact details? For what purpose? Of course I never gave my real name. Worst card ever don’t buy it for anyone… well maybe buy it for people you didn’t like 😂
August 29, 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi There,
We are truly sorry to hear about your frustrating experience with our gift card. We understand that the process of creating an account and providing personal details can be inconvenient. We aim to ensure the security of your gift and appreciate your feedback as we continuously work to improve our user experience.
Kind Regards,
Tim
The call handler name of Dan was…
The call handler name of Dan was brilliant and helped me actually get the voucher after the app kept telling me it wasn’t available.
August 29, 2026
Reply from The Lifestyle Gift Card
Hi J.Jones ,
We're so happy to hear that our team member was able to provide such excellent assistance and help you successfully obtain your voucher. We appreciate you sharing your positive experience with us!
Kind Regards,
Tim
making you way towards the voucher…
making you way towards the voucher isn't very intuitive
August 22, 2026
Reply from The Lifestyle Gift Card
Hi Jonathan S,
We appreciate you sharing your feedback about the voucher process. We are actively working to make it more straightforward for everyone.
Kind Regards,
Tim
Caution - Not a good gift for loved ones
Incredibly inconvenient to use. I regret buying this as a gift and would strongly advise others to avoid making the same mistake. We found the account set up time-consuming and frustrating. Having to exchange a giftcard for more giftcards turned out to be rather limiting for the recipient - especially when compared to the flexibility of other brands which work similar to a pre-paid card. Gifts are supposed to be enjoyable - this was quite the opposite. Possibly a good gift for people you dislike, want to infuriate or who's time you'd like to waste.
August 28, 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi Sean,
Thank you for sharing your honest feedback. We are truly sorry to hear that your experience with our gift card was so frustrating and inconvenient, especially as it was intended as a gift. We understand your disappointment regarding the setup process and the limitations you encountered with the redemption options. We are always striving to improve our services and your comments are invaluable in helping us identify areas where we can do better.
Kind regards
Tim
Reply from The Lifestyle Gift Card
Hi Debi,
We're so glad to hear you found the download process easy and enjoyable! We appreciate your positive feedback.
Kind regards
Tim
Reply from The Lifestyle Gift Card
Hi Mrs Joyce Willis,
Thank you for your review!
We are delighted to hear you found validating your vouchers to be a very easy experience. We strive to make the process as smooth as possible for all our customers. We hope you treated yourself to something nice with your credit!
Kind Regards,
Tim
This card was given as a present
This card was given as a present. It is the worse gift card I have ever received and hope I never get one again. What you have to go through just to register the card is so difficult if you are not technically minded. I chose my brand and a message came up to say they could not connect at that time so changed to Boots and when I went to shop in store Boots said I could not use it in store only online which is no good for me. Your instructions were you can use online or in store. I am 74 years old and do not do online shopping unless my daughter does it for me. So I now have to wait until she can sort it for me. Complete waste of time.
August 28, 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi Diane Summers,
Thank you for sharing your experience. We are truly sorry to hear about the difficulties you encountered with your gift card, especially with the registration process and the confusion regarding its use at Boots. We understand how frustrating this must have been, particularly when you prefer not to shop online. We appreciate you bringing this to our attention as we are always looking for ways to improve our service and make the process smoother for everyone.
Kind Regards,
Tim
I didn’t find your website the easiest…
I didn’t find your website the easiest to navigate I had to call customer service if only you could use the gift cards in shops and not have to register to a shop on line
August 27, 2026
Reply from The Lifestyle Gift Card
Hi Lisa,
We appreciate you taking the time to share your feedback regarding our website's navigation and the gift card usage. We understand that a seamless online experience is important, and we're looking into ways to improve our website's ease of use. We are also reviewing our gift card policies to better meet our customers' needs.
Kind Regards,
Tim
Absolute joke of a company buy gift…
Absolute joke of a company buy gift cards and can never use them 2nd time this stay away from this pathetic company
August 28, 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi Fitzy,
We are truly sorry to hear about the difficulties you've experienced with our gift cards on two separate occasions. We understand how frustrating this must be. We are looking into this issue to prevent future occurrences. Please contact us directly for further help.
Kind Regards,
Tim
They are very convenient for a gift
They are very convenient for a gift. The only thing is that you have to exchange it for the shop you need, but if you change your mind you can't because you have already exchanged the funds. It's a shame you can't have one voucher that does it all with a downloadable barcode. But over all great company
August 28, 2026
Reply from The Lifestyle Gift Card
Hi Paul,
We appreciate your feedback regarding the convenience of our gifts and the process of exchanging them. We understand your desire for a more flexible voucher system that allows for changes after initial selection. We are always looking for ways to improve our services and your suggestion for a universal downloadable barcode is valuable. We are glad you still consider us a great company.
Kind Regards,
Tim
Received as a Birthday gift
Received as a Birthday gift, very easy to chose from a good selection of places who except it.
August 21, 2026
Reply from The Lifestyle Gift Card
Hi Ronald Batt,
Thank you for your wonderful feedback! We're so happy to hear that you enjoyed receiving your gift and found it easy to choose from our wide selection of accepting locations. We aim to make the experience as smooth and enjoyable as possible.
Kind Regards,
Tim
Variety of places to use the voucher
Variety of places to use the voucher. Really good if not sure where they would buy,
August 21, 2026
Reply from The Lifestyle Gift Card
Hi Sarah Ford,
We're so glad to hear you appreciate the wide variety of options available with our vouchers! It's wonderful to know we can offer flexibility.
Kind Regards,
Tim
I bought a dunelm voucher for £75 which…
I bought a dunelm voucher for £75 which was split into £25 and £50 only to find you can only use one gift card per transaction. Annoying
August 27, 2026
Reply from The Lifestyle Gift Card
Hi Jessica,
We are truly sorry to hear about the frustration you experienced when trying to use your gift vouchers. We understand how inconvenient it must have been to discover that only one gift card can be used per transaction. Your feedback is very important to us as we continuously strive to improve our customer experience.
Kind Regards,
Tim
Impossible to redeem
These are impossible to redeem I get them from my elderly godmother and continually am unable to redeem - do not buy these as gifts, just awful
August 27, 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi Ruth Burchell,
We are truly sorry to hear about the difficulties you've experienced with redeeming the gifts. We understand how frustrating this must be, especially when they are from a loved one. We are actively looking into our redemption process to prevent such issues in the future.
Kind Regards,
Tim
Nice surprise and easy to use
August 27, 2026
Reply from The Lifestyle Gift Card
Hi Simon,
We are so pleased to hear you had such a positive experience and found our service easy to use. We hope you enjoyed treating yourself with your credit!
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi LoretteBento,
Thank you for your lovely review! We are delighted to hear that you found the experience so easy and enjoyable. We look forward to welcoming you back again soon!
Kind Regards,
Tim
I wasn't the easiest card to redeem and…
I wasn't the easiest card to redeem and use to be honest
August 27, 2026
Reply from The Lifestyle Gift Card
Hi Zoey,
We appreciate your feedback regarding the redemption process. We are always working to make things easier for our customers.
Kind Regards,
Tim
could be easier
i found the process of trying to process the card I had rather long winded, I did recieve valuable help from you online assistants but it still seems over complicated compared to similar companies.
August 20, 2026
Reply from The Lifestyle Gift Card
Hi N B,
Thank you for your feedback. We're sorry to hear that you found the card processing to be a lengthy and complicated experience, even with the assistance of our online team. We understand your frustration when compared to other companies. We are always working to streamline our processes and your comments will be invaluable as we strive to make our services more efficient and user-friendly.
Kind Regards,
Tim
I never consented to be emailed for…
I never consented to be emailed for reviews. Companies need to start adequately applying GDPR.
August 20, 2026
Reply from The Lifestyle Gift Card
Hi Damien,
We appreciate you bringing this to our attention. We are reviewing our email practices to ensure full GDPR compliance and prevent unsolicited communications.
Kind Regards,
Tim
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