I've given **** because everyone at the bookstore I used has been brilliant. My only gripe was figuring out just how it all worked! I twice went to the store with the old gift voucher thinking i had p... See more
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Review summary
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I’d rate The Lifestyle Gift Card 4 out of 5. The biggest downside was the website, which felt a little dated and wasn’t the most user-friendly. It could definitely benefit from being more streamline... See more
Company replied
This is a revised comment on the feedback I submitted last week. Once I posted a one star review they responded immediately to rectify the situation. One very happy little lady was able to enjoy her b... See more
Was gifted a lovely voucher from my work friends before going on Mat leave… the only issue I had was there wasn’t many shops on there that I would shop at so had to settle for a basic voucher unfortun... See more
Company replied
Company details
About The Lifestyle Gift Card
Written by the company
300+ of the biggest and best loved UK brands across food, home, fashion and entertainment.
We offer the widest range of retailers and brands compared to any other UK gift card including:
M&S, TK Maxx, Selfridges & Co, boohoo, ASOS, Theatre Tokens, Xbox, Odeon, Boots, Wagamama, Greggs, Nandos, Starbucks, and everything in between! .
Contact info
3.6
Average
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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No idea how to use it
No idea how to use it. Thought this was printable to hand over as a gift
August 16, 2026
Reply from The Lifestyle Gift Card
customer,
We are sorry our product wasn't what you expected for a gift. We are always working to improve our offerings. Please contact us directly for further assistance.
Kind Regards,
Tim
Hard to redeem
Received a voucher for £15 wanted to redeem as Amazon vouchers first time couldn’t as £20 minimum. Added £5, still couldn’t redeem as the £5 added couldn’t be used for amazon vouchers. Ridiculous system.
August 16, 2026
Reply from The Lifestyle Gift Card
Hi Ben,
Please contact us directly, we can look into this further for you.
Kind regards
Tim
Ease of ordering and excellent choice…
Ease of ordering and excellent choice of venues in which to use the gift card.
August 9, 2026
Reply from The Lifestyle Gift Card
Suzanne Wain,
Thank you for your fantastic feedback! We're so pleased to hear that you found the ordering process easy and appreciated the excellent variety of venues available for using the gift card. We aim to provide both convenience and choice, so it's wonderful to know we achieved that for you.
Kind Regards,
Tim
Brilliant costumer service
Brilliant costumer service! My voucher code was damaged but they were able to sort this out for me very quickly - very happy!
August 16, 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hollie Lloyd,
We're so happy to hear that our customer service team was able to quickly resolve the issue with your damaged voucher code. We appreciate you sharing your positive experience with us!
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Leo,
Thank you for your lovely review!
We are delighted to hear that you appreciate the variety and quality of products available on our website. We continuously strive to offer a wide selection to meet all our customers' needs.
Tim
Not the easiest to system to navigate…
Not the easiest to system to navigate and it takes too long to access voucher after making a payment
August 9, 2026
Reply from The Lifestyle Gift Card
Hi Sonia,
We're truly sorry to hear that you found our system difficult to navigate and that there was a delay in accessing your voucher after payment. We appreciate you bringing this to our attention as we are always looking for ways to improve our customer experience. We understand how frustrating this can be and we are working to streamline the process.
Kind Regards,
Tim
Being a pensioner found it difficult to…
Being a pensioner found it difficult to redeem my voucher to store my daughter had to help me
August 16, 2026
Reply from The Lifestyle Gift Card
Hi Ann,
We appreciate you sharing your experience. We understand that redeeming vouchers can sometimes be challenging, and we are sorry for any difficulty you encountered. We are always looking for ways to improve our processes.
Kind Regards,
Tim
Everything was easy.
August 16, 2026
Reply from The Lifestyle Gift Card
Hi Priscilla,
Thank you for your lovely review!
We are delighted to hear that you appreciate the variety and quality of products available on our website. We continuously strive to offer a wide selection to meet all our customers' needs.
Tim
Easy to get the gift cards
August 9, 2026
Reply from The Lifestyle Gift Card
Customer Bean,
We're happy to hear that obtaining gift cards was a smooth process for you. We appreciate your positive feedback!
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi Scarlett,
We appreciate your feedback regarding our website's usability. We are always working to improve our online experience for everyone.
Kind Regards,
Tim
Redeeming the voucher is unnecessarily…
Redeeming the voucher is unnecessarily difficult. The website isn't easy to navigate and I needed to enter a pin number for the Argos website, as well as the Lifestyle Gift Card website. To make matters worse, I ended up returning a couple of items to Argos (one of which was faulty). I have been given a credit and now need to work out how to retrieve it. I was gifted the voucher and had been looking forward to spending it, but I have found the process of redeeming the card unnecessarily stressful and would not recommend it.
August 14, 2026
Reply from The Lifestyle Gift Card
Hi Nicola,
We are truly sorry to hear about the difficulties you experienced while trying to redeem your voucher and the subsequent issues with your Argos return. We understand how frustrating it must have been, especially when you were looking forward to spending your gift. We appreciate you bringing these concerns to our attention, as feedback like yours is invaluable in helping us improve our processes. We are always working to make the redemption experience smoother and less stressful for our customers.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Heathandnick,
We're so glad to hear you found our voucher useful and appreciated the variety of redemption options! We truly value your positive feedback.
Kind Regards,
Tim
Very reliable on my recent transaction…
Very reliable on my recent transaction at Primark grocery.
August 16, 2026
Reply from The Lifestyle Gift Card
Ramille Pelopero,
Thank you for your wonderful feedback! We're so pleased to hear that your recent transaction at the grocery store was reliable. We always aim for a smooth and positive experience for our customers.
Kind Regards,
Tim
Was gifted a lovely voucher from my…
Was gifted a lovely voucher from my work friends before going on Mat leave… the only issue I had was there wasn’t many shops on there that I would shop at so had to settle for a basic voucher unfortunately.. changing the voucher was very easy though :)
August 12, 2026
Reply from The Lifestyle Gift Card
Hi Katie V,
We appreciate your feedback and are glad to hear that changing the voucher was easy for you. We understand your desire for a wider selection of shops and we are always working to expand our offerings to better suit diverse preferences. We hope you enjoy your mat leave!
Kind Regards,
Tim
It was very good thank you.
August 8, 2026
Reply from The Lifestyle Gift Card
Ian,
We're so happy to hear you had such a good experience with us. Thank you for your kind words!
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Trevor,
Thank you for your kind words!
We are delighted to hear you found the process easy and enjoyed the wide choice of retailers available. We hope you treated yourself with your credit!
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Alice,
We're so happy to hear you enjoyed our service and selection of vouchers! Thank you for your wonderful feedback.
Kind Regards,
Tim
Given £60 of these vouchers as part of…
Given £60 of these vouchers as part of a retirement present from my staff - a lot going on at that time and were put in a box with many other voucher gifts - eventually months / a year or more - sorting out my retirement stuff - tried to redeem them.
NO CANNOT - out of time!!!
18 months limit for money this company received- then Hey Presto GONE! - UP YOURS RECIPIENT ( not a complaining situation as it was gifted!!!)
This Company probably makes more from this ‘redeeming conundrum’ than bona fide sales of vouchers!
Anyway - it was not purchased but a gift! - I rest my case
Give Cash - no expiry date!!!!!
August 15, 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi John,
We appreciate you taking the time to share your experience regarding the expiry of the gift vouchers. We understand how frustrating it must be to find that the vouchers had expired, especially given the circumstances surrounding your retirement and the thoughtful gesture from your staff. We acknowledge your feelings about the expiry period and the value of the gift. We are always reviewing our policies and customer feedback like yours is valuable in helping us consider improvements.
Kind Regards,
Tim
Majorly unhappy customer
Paid for 3 lifestyle gift cards using cash in my local Sainsbury’s supermarket, nothing fraudulent about that, i then had to wait for 24 hours after activating the cards for fraud checks to be completed, understandable, but i paid in cash, not a dodgy credit card.. once my money had eventually been debited into my account i redeemed the value entirely on one singular advertised retailer using a denomination that was listed in the available redeemable options. I was then emailed my order confirmation with this message attached..
‘Thank you for swapping your life:style Gift Card or Voucher. Your new Retailer Gift Card or eGift Card is on its way separately. If you have swapped for a Retailer eGift Card, please allow 15 minutes for it to arrive in your email inbox. If it has not arrived after this time, please check your spam or junk folder.’
It never arrived in my inbox or junk mail. After signing back into my account which involved jumping through verification hoops which is also an absolute hassle.. my e-gift card displayed the message..
‘This retailer eGift Card is on hold for security checks.’
That’s all the information i received, no timescale, no explanation as to why. My grievance is that i will have been waiting 6 days, minimum, since activating the gift card to still not have access to my own money, it’s disgraceful. Why successfully complete fraud checks, give the customer an option for a redeemable value to exchange, then put the transaction on hold because the value selected triggers security checks?!
I photographed my gift cards alongside the receipts and gift card vouchers to prove validation and proof of purchase and emailed customer support. All i received was an automated response thanking me for contacting them. After 3 days of hearing nothing, i used their online chatbot to raise the issue again for some sort of immediate resolution, the chatbot kept ending the conversation and emailing me the same generic response i had received via email initially. Talk about going round in circles. I was emailed back later that day from the email thread initiated by the chatbot enquiry asking me to send photos of the gift cards, receipts and vouchers. I am not making this up, it’s that laughable.
To finalise this review, i have still had no resolution, this company has £500 of my money on hold. And the birthday present i wanted to surprise my partner with had to be purchased using a credit card from our shared account which she gets transaction alerts on. All in all a massive anticlimax when she asked me if i had bought her that present she has been asking for..
And to top it off, if this ever gets resolved i will have £500 in e-gift cards for a retailer i’ve already purchased the wanted item from. Total waste of time and also very suspicious why a company would withhold funds when they provide you with the option of redeeming the amount they withhold.. These are the reasons for my one star review.
August 12, 2026
Unprompted review
Reply from The Lifestyle Gift Card
Hi Christy,
We appreciate you sharing your detailed feedback regarding the recent experience with your lifestyle gift cards. We sincerely regret the frustration and inconvenience caused by the security checks and the delay in accessing your funds, especially given the special occasion for which they were intended. We understand how disappointing it must be to encounter such difficulties after purchasing with cash and following all the necessary steps.
We are actively reviewing the issues you've highlighted, particularly concerning the communication surrounding security holds and the effectiveness of our customer support channels. Your experience with the repeated requests for documentation and the chatbot's responses is certainly not the standard we aim for, and we are looking into these procedural breakdowns. We are committed to improving our processes to ensure a smoother and more transparent experience for all our customers. We are working to resolve your specific situation as quickly as possible and prevent similar occurrences in the future.
Kind Regards,
Tim
Reply from The Lifestyle Gift Card
Hi There,
Thank you for your kind words! We are delighted to hear you found the process easy.
Kind regards
Tim
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