Lifetime Products Reviews 89

purchased a box to hold outdoor cushions, gas struts not fit for purpose and broke first time, had to use box without them. Also purchased a shed, it arrived in 1 box so heavy it gave 4 people a hernia trying to move it (should have been split in 2 boxes). Instruction pictures so poor have seen this crap since IKEA 1978. holes don't line up. self tapping screws need worlds strongest man to start them to tap.
was told I would be told when they would arrive. no communication arrived 2 weeks late and unplanned.
2 years later they respond…what a joke

Emily in customer service was outstanding. Requested three extra brackets for my shed and they arrived in two days. Certainly would consider another lifetime product.

I bought 20 kayaks from Lifetime this year for every single family members. Lifetime customer service had been absolutely awful. I contacted
Lifetime numerous times and waiting for more than two months for replacement parts. At least twice they promised it will be in my house like a month ago. Every single kayak we received had some issues though we decided to keep it even there are imperfections, damages as well as broken stuff. If I do not receive any response within a week I will return all the kayaks.

I have a portable basketball hoop. My son's friend broke the handle that raises and lowers the hoop. I took a picture of the the handle and sent it to the company. Emily responded and mailed me a new handle which I installed. The hoop is 15+ years old. The company response was superb!

Recently purchased several Paddleboards and Kayaks and have received excellent service. Have also purchased many folding tables, chairs, teatherball, soccer goals, badmitten set, and other products and have always received incredible service when anything needs attention. Highly recommend Lifetime as much for their support as for their excellent quality products!

We purchased the lifetime movable basketball stand and it's the best! Was easy instructions for the most part and everyone that comes over has to play!
Great piece of equipment!

We purchased a used Lifetime "Kokanee" 2 person sit-on kayak in Maine. We strapped it to the roof of our van and drove down to Baja Mexico (twice).

That orange kayak saw plenty of saltwater and sun and never let us down! In the end we sold it in Mexico, as our travels meant we had no more use for it.

What a great kayak to have - we got our use out of it and we are both very happy to know it is STILL down on the Baja Peninsula floating around on those wonderful blue waters!