Pulsar battery was defective. I was e-mailed a prepaid mailing label to return the battery. Lighter USA e-mailed me a refund minus a five dollar handling charge for the unusable battery within a we... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great Service .....just wish they offered better deals on the Breeze pro ... they are only a 2000 puff vape .... very expensive .... it too bad other vape do not offer a great tasting tobacco flavor e... See more
Lighter usa has all your tobacco needs and nicotine pouches that I can order and receive in the mail at my house in California. Every since California banned flavors it's been a battle finding compani... See more
Got conformation of my order immediately with an email with my orders details. This my fourth purchase buying puffcos pivots and yocan koda pros for flavorade cartridges and live resins. It's was a se... See more
Company details
- #19 of 35 best companies in Vaporizer Store
- #2 of 5 best companies in Cigar Shop
- #14 of 26 best companies in Electronic Cigarette Store
Written by the company
Top quality Vape Hardware, Vape Kits, Vape Tanks, Vape MODS, Coils, RDA's, E-Juices and Vape Accessories. Top Quality Lighters, Zippos, Cigars, Cigar Cutters
Contact info
West Oaks Drive 43422, 48377, Novi, United States
- 888.575.4460
- email@lighterusa.com
- lighterusa.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got what I ordered
I got what I ordered , and I got it on time. Couldn't ask for anything more.
October 17, 2025
First time ordering
Ordering, delivery, a breeze....no issues. When I cracked open the first lid, there was an obvious packet that leaked, nicotine salt all over everything....I chucked it up to had luck. Sure enough all except one had a cracked, breached packet. Pain in the balls getting that all out. Also, I think they break because they product seems very old... alas!
October 17, 2025
The lighter the service everything was…
The lighter the service everything was as shown very good quality.
October 13, 2025
Ordering experience was quick and easy…
Ordering experience was quick and easy and the price was better than the manufacturers.
October 13, 2025
The delivery was fast and the product…
The delivery was fast and the product was exactly what I ordered. Very satisfied!
October 16, 2025
This was a smooth transaction
This was a smooth transaction. Delivered on time. And the product does exactly what they advertised it would do! I enjoy it every single day!
October 17, 2025
LighterUSA is a fantastic Company to…
LighterUSA is a fantastic Company to Deal with. There web site is so easy to use plus great pricing and Fast delivery and the Support Team is very helpful. I am very pleased to be buy my products at Lighter USA!!
October 13, 2025
Best deals
Best deals . Fast shipping and original stuff is delivered with no hassle.
October 13, 2025
Elegantly finished with good heft
Elegantly finished with good heft; integrated pipe tools are handy; flame is soft and easy on my pipes
October 13, 2025
I would give you five stars but this is…
I would give you five stars but this is the third reminder you have sent pushing for a review see what happens when you annoying people.
October 13, 2025
Reply from lighterusa.com
Hi Kurt,
We clearly overshot the mark on our reminders, and I am very sorry that our enthusiasm for your feedback turned into an annoyance. That is certainly not the experience we want to provide.
We really value your business and are glad to hear that, aside from the emails, you’ve had a five-star experience with us. I’ve shared your feedback with our marketing team so we can adjust the frequency of our check-ins and give our customers a bit more breathing room.
Thank you for the honest reality check, and we hope to see you again soon (with fewer emails next time!).
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