lighterusa.com Reviews 2,350

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 583 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive quickly and accurately. Many appreciate the wide selection of products, highlighting their superior quality and the competitive pricing, which often includes free shipping. The ordering process is frequently described as easy and straightforward. However, some customers experienced issues with delivery times, particularly when paying for expedited shipping, finding that packages arrived later than promised. A few people also reported receiving defective products or experiencing problems with items stopping working shortly after purchase. There were also isolated concerns about missing packages and difficulties with resolutions for damaged or undelivered items.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast and timely deliveries,... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the fast shipping,... See more

Order

People report positive experiences with order. Many customers praise the quick delivery, with orders arriving... See more

Price

Reviewers mention positive feedback about price, with many customers appreciating the great and affordable... See more

Quality

Customers consistently note positive experiences with quality, praising products for being superior, spot on,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got conformation of my order immediately with an email with my orders details. This my fourth purchase buying puffcos pivots and yocan koda pros for flavorade cartridges and live resins. It's was a se... See more

Rated 5 out of 5 stars

They were fast with notifications and getting it sent out right away...i ordered singles like a orbit atomizer and hot knife attachment and it was crutail that they both worked and they do just fine,t... See more

Rated 5 out of 5 stars

Lighter usa has all your tobacco needs and nicotine pouches that I can order and receive in the mail at my house in California. Every since California banned flavors it's been a battle finding compani... See more

Rated 5 out of 5 stars

Absolutely amazing product that is unavailable without sources Lighter US being the most credible I've encountered. Fast free shipping. Light speed customer service. Understanding of customer forward... See more


Company details

  1. #12 of 36 best companies in Vaporizer Store
  2. #2 of 5 best companies in Cigar Shop
  3. #12 of 26 best companies in Electronic Cigarette Store

Written by the company

Top quality Vape Hardware, Vape Kits, Vape Tanks, Vape MODS, Coils, RDA's, E-Juices and Vape Accessories. Top Quality Lighters, Zippos, Cigars, Cigar Cutters


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 2 out of 5 stars

First time ordering

Ordering, delivery, a breeze....no issues. When I cracked open the first lid, there was an obvious packet that leaked, nicotine salt all over everything....I chucked it up to had luck. Sure enough all except one had a cracked, breached packet. Pain in the balls getting that all out. Also, I think they break because they product seems very old... alas!

October 17, 2025
Rated 4 out of 5 stars

LighterUSA is a fantastic Company to…

LighterUSA is a fantastic Company to Deal with. There web site is so easy to use plus great pricing and Fast delivery and the Support Team is very helpful. I am very pleased to be buy my products at Lighter USA!!

October 13, 2025

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