Lighthouse Group (Training & Development) Ltd Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support received from the staff, including tutors and trainers, who are described as knowledgeable, approachable, and genuinely invested in their progress. Many people praise the incredible communication and guidance provided throughout their learning journey, ensuring they felt fully supported at every stage. Reviewers frequently commend the well-structured and engaging courses, noting the effective balance between theory and practical application. The overall service is often described as a positive and rewarding experience, with many recommending the company as a provider that sets individuals up for success. People appreciate the clear learning materials and the professional, smooth process, leading to excellent results and personal growth.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their supportive, encouraging,... See more

User experience

Customers consistently report positive experiences with the user experience, often highlighting the... See more

Service

Customers consistently note positive experiences with service, describing it as professional, well-organized,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my Level 3 in Business Administration. I have really enjoyed the course and found Lighthouse have supported me throughout my learning journey. I had a great Tutor Lisa and Traine... See more

Rated 5 out of 5 stars

Lighthouse has supported me throughout my apprenticeship. I achieved my Level 3 Business with the help of my tutor - Lisa. She has been amazing and the adjustments I have been given. The communication... See more

Rated 5 out of 5 stars

I just passed my L3 team leader course with distinction, Lighthouse has been fantastic, and my tutor Lisa has been extremely supportive the whole way through. I would recommend Lighthouse to anyone

Rated 5 out of 5 stars

I recently complete the Coaching Professional Apprenticeship with Lighthouse. I found the experience to have been really positive. The structure and cadence of the training was spread out well. The tr... See more


Company details

  1. Training Centre

Written by the company

Leadership Development and Management training specialists – incorporating open courses and apprenticeship programmes. •Leadership and Management Development - Fully bespoke. Designed for your exact needs and Preferences. •Apprenticeship Programmes - Funded by the Government Apprenticeship Levy. We are passionate in all we do. We love our work and think our learners should too, which is why we connect with them at a profoundly personal level to help them develop new skills and a zest for applying them in the workplace. Our philosophy at Lighthouse is simple: •To be the best at what we do •Delivering extraordinary people development interventions •Precisely tailored, motivational, fun and challenging •Most importantly, we make sure we make a real difference. Our results speak from themselves: •88% Operations Manager Level5 Apprenticeship - Distinction Pass Rate •82% Team Leader Level 3 Apprenticeship – Distinction Pass Rate We believe in building long term, trusting relationships with our clients. We care deeply for the delegates we work with and balance the need to be professional with also being human in our delivery. Lighthouse aims to inspire every single person who attends one of our training programmes to fulfil their potential to be the best they can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Level 3 Business Admin Apprenticeship

I recently completed (and passed) a level 3 Business Administration apprenticeship programme with Lighthouse, they were extremely helpful and informative and I would highly recommend them as a training provider. Nothing but good things to say about them.

June 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend as a training provider.

I recently completed and passed my level 3 business administration apprenticeship with Lighthouse and cannot recommend them enough.
This was my first apprenticeship and the guidance and support they gave throughout was invaluable.

Initially, the amount of information was quite overwhelming and generated a lot of questions, which my tutors answered with patience and accuracy.
A couple of downsides is that the learning portal used isn't particularly intuitive but, once you get used to it, is easy to navigate. The amount of e-learning, in addition to the online workshops with your cohort, could be adjusted as my preference would be to learn more with the tutor and my cohort, but there's a lot to cover in the syllabus so I imagine some e-learning is unavoidable.
In short, I wouldn't hesitate to recommend Lighthouse as a training provider, there are some tweaks that could be made to how we learn, but having a supportive and knowledgable tutor far outweighs them.
If you're thinking about it, sign up, you won't regret it and will learn a lot about yourself and your subject.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great support and encouragement

I very recently completed the Level 5 Operations / Departmental Manager course. I learnt a lot which has already helped me in my career. The support and encouragement delivered was quite exceptional and I have to commend the tutors and Angie in particular.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

I recently completed the L5 Operations…

I recently completed the L5 Operations and Departmental Manager Apprenticeship course. Initially, I joined the course just to learn how to manage my time better, but gained so much more than that. Halfway through the course, I gained the tools and confidence from the course to apply for a promotion I was successful for! I am grateful for all the support I received from the team at Lighthouse and especially my tutor Samm Gardiner who was so patient with me!! I would recommend this course for anyone trying to become a better professional and person in their life outside of work! :)

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

I've recently passed a Level 4…

I've recently passed a Level 4 Improvement Practitioner course, which wouldn't have been possible without the support from Samm, who was on hand to run through my presentation (more than once) and offer advice on how to tackle to questions, with guidance on what prep you could undertake. Samm was also able to offer advice on what the assessor is looking for with answers.
My main Trainer Ian was also clearly an expert in the field and the sessions with Ian were very informal and allowed for any questions you had. Thank you both for helping me to add a string to my development bow.

March 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent Virtual Learning and Supportive Tutors

I recently completed my Level 5 Operational Manager apprenticeship
through Lighthouse Training and I couldn't be happier with the experience. The virtual training delivery was well-structured and engaging, making it easy to learn and retain the information even in an online setting.

However, what truly set Lighthouse apart was the ongoing support I received from my tutor. They were incredibly responsive and helpful, always available to answer my questions and provide guidance throughout the course.

Thanks to the combination of effective virtual training and outstanding support from my tutor, I was able to complete all coursework and achieve a distinction in my Level 5 Operational Manager qualification.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Super Samm!

The support given by Samm on my TL or Supervisor Level 3 course has been fantastic.
She’s just got me and understood my ways of working to make it such a beneficial journey.
Samms always had an open inbox and is happy to talk through anything needed several times over if required.
Thank you so all your patience and help - I’m so so thrilled with my distinction!

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

L5 Professional Coaching - 2023

I have recently completed the Level 5 Professional Coaching qualification with Lighthouse.

I'm delighted with the learning and development that I built during the programme. I came with no prior knowledge of coaching, but did have an appreciation of the value that it could bring to me and my leadership skills. I left with a deep understanding of the principles of coaching, and a working knowledge of how to effectively apply it to my leadership style and to my own professional development.

The content of the course was enriching and I felt supported throughout. Julie, our course tutor was always available and I'm very grateful to her for all of the support that she provided!

I was delighted to pass with distinction - so thank you Julie and Lighthouse!

December 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Thank You!

I have had a great experience with lighthouse. My Tutor was amazing. Always had time for me as was very kind, helpful and patient. The workshops were very good and informative. I would recommend to anyone.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Just achieved distinction on my CMI…

Just achieved distinction on my CMI Level 3 in Leadership and all thanks to Lighthouse and the support from my tutors.
Easy to follow program and great guidance, communication and support. There is always someone available for you to speak to no matter what and for me that means a lot as it provided me with the tools and confidence I needed to succeed.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic training provider

I have just completed a level 5 Operational and Departmental management qualification with the Lighthouse Group. The course is exceptionally well run and all of the training I have received was really relevant to my work, it has helped me so much in my career as I’ve been able to implement everything I’ve learnt in my role. The course tutors are fantastic (special shout at to Samm who was absolutely brilliant!) they’re very knowledgable and so supportive, they make you feel totally prepared for the end point assessment and are more than happy to work with you on the assignments if you need any support. I’d highly recommend completing a training course with this provider.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic mix method training with excellent tutor support

Tutor support, trainer lead sessions and on the job learning made this one of the best trainings I've ever had. Samm is a fantastic tutor and was instrumental in steering me until I complete and achieve a Merit pass on my L5 accreditation and my Charter Manager Certificate has arrived! I would highly recommend this trainer provider.

September 10, 2023
Unprompted review
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Rated 5 out of 5 stars

commitment and support

I had been let down by my previous provider and Lighthouse were aware of this and gave the necessary support and trust I needed for me to take on a level 5 again.
Without the support and commitment from Samm Gardiner I may not of committed to a level 5 again.
PS.
I did pass.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible company

I cannot recommend Lighthouse group enough! They are an absolutely incredible training and development team to work with. I have just passed my Level 3 course with distinction and they also helped me so i could pass my maths exam. A special thank you to Vicki who i couldn't have got through this without, and Julie for all your patience and help with maths. Please don't even consider going elsewhere, Lighthouse is the best there is!

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

I have completed the level 5 in…

I have completed the level 5 in coaching and am delighted with the learning and development I have come away with from doing this course. The content is challenging yet rewarding and Julie (tutor) was always on hand to guide and support throughout. A great course for all levels of managers or those interested in coaching others to achieve better outcomes in their employment.

October 24, 2023
Unprompted review
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Rated 5 out of 5 stars

I made it!

I have just completed my CMI level 5 diploma in management and leadership. Undertaking the course has been extremely rewarding. The course has provided me with a solid foundation of core leadership competencies that will help me effectively develop as a leader and build in confidence. The Lighthouse group have been a constant support throughout my journey. I especially want to thank Angie Jessup for putting up with my many (many) questions!

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

I have completed a Level 5 Operations /…

I have completed a Level 5 Operations / Departmental Manager course
I learned a lot from it and have been able to apply it to a number of areas in my current job role. The training provider was excellent, both in terms of how the programme was run and the support received over its course. The course will help me progressing to a more senior roles.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Level 5 Apprenticeship

I have recently finished a CMI Level 5 Apprenticeship (Operational Manager). The course by Lighthouse group has been excellent and I have received very good guidance from the tutors. Highly recommended.

October 5, 2023
Unprompted review

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