liGo Reviews 

2,026
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting helpful and knowledgeable staff who ensure a smooth ordering process. People frequently mention the fast and efficient delivery, with many receiving items quickly and well-packed. Consumers are very satisfied with product quality and competitive pricing, often finding great value and exactly what they needed. However, some customers also noted issues with product functionality, reporting items that were faulty upon arrival or developed problems shortly after purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, competitive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super-rapid and speedy... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient service from start to... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and the speed of... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding the prices to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline pa... See more

Rated 5 out of 5 stars

i bought an additional handset for my Panasonic KX-TGA system. The item arrived as expected - that was the easy part. I had difficulty making it work correctly with my existing system. I phoned the... See more

Rated 5 out of 5 stars

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess... See more

Rated 5 out of 5 stars

I bought a Gigaset Premium C570A bundle from LiGo in 2020. A simple on-line transaction that I received the next day, and it's been faultless until recently. Last week, lightning struck somewhere nea... See more


Company details

  1. Electronics Store
  2. Binoculars Store
  3. Camping Store

Information provided by various external sources

At liGo, we know our products like no one else does. For over 15 years, we’ve been one of the UK’s top choices for online electronics, offering the kind of personalised service & expert advice that you won't find elsewhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,026)

555 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Products

Bought a Delonghi Toaster & Kettle set as a gift. Ordering was easy and delivery was very quick.
Products exactly as expected and set was value for money at that quality

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

The Panasonic answer phone and two…

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline part of the new Fibre broadband.
Good price, company recommended.

June 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Notifications of my order

Notifications of my order, then tracking notifications. It arrived when it said it would what’s not to like?
The BT4600 is just what is needed for fat fingers. Struggled like many people did to set time and date. On looking on the web found numerous suggestions to sort the problem. From then on all ok.

June 23, 2026
Unprompted review
Rated 2 out of 5 stars

Thoughtless packaging

Well they’re asking for feedback… so I was shocked to receive my lovely Greenpan frying pan in a just a bag with one layer of bubble wrap that wasn’t secured inside. I wasn’t surprised to see it had a gauge on the rim.

The laughable thing is when receiving my return instructions it said “place inside a study box “. Really?!!

June 25, 2026
Unprompted review
liGo logo

Reply from liGo

Hi Karen,

Thank you for taking the time to leave your feedback.

We’re sorry to hear that your GreenPan didn’t arrive in pristine condition. We appreciate how disappointing it must have been to find a mark on your new pan. I have passed your comments regarding the packaging on to our warehouse team and we will review how we send out these products in future.

We understand your comments regarding the return instructions. The reference to a sturdy box is intended to help ensure items are protected during transit back to us, but we appreciate how frustrating that wording may have seemed in the circumstances.

I believe our customer service team has already been in touch to help resolve this for you. If there’s anything further we can do, or if you have any additional concerns, please don’t hesitate to reply to them and we’ll be happy to assist.

Kindest regards,
Craig | liGo

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Rated 5 out of 5 stars

Outstanding Service by LIGO

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess a returns label, and a refund was authorised straight away. Great service and the best I have ever experienced from an on line retailer. Thank you.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a series of phones…

I recently bought a series of phones and found that two would not link up with the base. Ligo offered to take back the phones or to trouble shoot the problem,. With their guidance the problem was resolved. I previously gave them a 2 out of 5 review because of the problem, On reflection this was a problem not of Ligo but of B.T. and their Chinese manufacturer. Ligo did all they could to resolve the situation to my satisfaction.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

I have to be honest and say absolutely…

I have to be honest and say absolutely fantastic from order to delivery.
And they communicate with you unlike a lot of online retailers.
Would use again and l have bought from them twice now.
Prices are also very competitive.

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent !….

Excellent !….. easy to use website . Ordering & payment simple . Delivery the following day & simple installation. Job done ,a ll within 24 hours .

June 11, 2026
Unprompted review

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