While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought a dresses but is imposible contact this company I never received the purchase and I paid delivery for 7 days and never received on time please result this situation a soon you can I need my m... See more

Rated 1 out of 5 stars

I purchased Crab Legs through this site - $199.00. I was then charged for the purchase through an ETSY site and this site's explanation for the charge was a purchase of Furniture. I called the ETSY ph... See more

Rated 1 out of 5 stars

Good product but nowhere did it mention the Tax of £80 to get the garment to the UK. So actual price was +£80 tax

Rated 3 out of 5 stars

I got a tshirt. Got large so it could shrink. Glad that I did. After a couple washes, fit great. The long sleeve tee finally came. Not silk screened, just iron on . Suggests dry cleaning. Who da f## w... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Créée à Nancy en 1987, Lilith est une marque française de prêt-à-porter féminin haut de gamme. Mélanges inattendus et décalés des matières, association des couleurs donnent le ton des collections Lilith. Fantaisie, retenue ou excentricité des modèles ouvrent la voie à de multiples combinaisons personnelles. Les collections mettent l’accent sur l’étonnement, la magie du vêtement, le détail inattendu dans un jeu constant avec les conventions. Son succès se construit sur le bouche à oreille, auprès d’une clientèle composée d’artistes, de personnalités affirmées, de femmes trouvant dans les collections un plaisir nouveau fondé sur le jeu, la liberté, l’authenticité. Cette réalité conforte les choix de Lilith dans sa volonté de promouvoir une autre mode, authentique et créative, drôle et humaine, singulière et audacieuse, élégante et libre.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

737 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Non-existent Crab Legs

I purchased Crab Legs through this site - $199.00. I was then charged for the purchase through an ETSY site and this site's explanation for the charge was a purchase of Furniture. I called the ETSY phone number and got a gent in Philadelphia who had no idea why I was calling him. Scam, Scam, Scam. Warning: Do not Buy anything from LillithHumeHome.com

April 2, 2022
Unprompted review
Rated 3 out of 5 stars

Caution. Read care labels

I got a tshirt. Got large so it could shrink. Glad that I did. After a couple washes, fit great. The long sleeve tee finally came. Not silk screened, just iron on . Suggests dry cleaning. Who da f## wants to dry clean a tshirt. First shirt was great, second not so. If something is dry clean, put it across the picture. I would avoid.

October 25, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

I bought several clothes online

I bought several clothes online. All of them arrived timely and in good shape. With the exception of one short jacket whose fabric looked different from the images on the website (but still beautiful), I was very pleased with my purchase. I love Lilith's designs, colors, and fabrics, especially the wide pants, coats, short jackets, and knitted shirts. I am very sad the store in NY has closed.

April 19, 2019
Unprompted review
Rated 5 out of 5 stars

Everything I have ordered online has…

Everything I have ordered online has been top quality fabrics - well cut and unusual. On the few occasions I have had to return an article, the service was excellent. Really sorry you have closed down the boutique online.

April 4, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

I love Lilith

I love Lilith. My style to a ‘t’. Orders arrive promptly & I live in the US! Please keep your beautiful clothes available.

March 21, 2019
Unprompted review
Rated 4 out of 5 stars

Amazing clothes, but unprofessional shop

The clothes are amazing, I am absolutely in love with them. The service of the shop is less desirable ... on returning items, you get a mail that clothes are not changed (into a smaller sizes for example) but only refunded. And then suddenly you do get them changed, after you already ordered new ones ... Then you get a mail that you are partially refunded, but nowhere an amount ... it is all very unprofessionable ...

March 4, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super

Thank you so much. I recommend this shop. Merci beaucoup.

February 5, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, horrible, horrible service!!!

January 31, 2019
Unprompted review
Lilith logo

Reply from Lilith

Bonjour,

Nous sommes à votre écoute si un problème est survenu lors de votre commande. N’hésitez pas à nous contacter afin que nous puissions agir au plus vite.

Très belle journée à vous

Rated 2 out of 5 stars

I sent several communications about why…

I sent several communications about why i could not track the package and who the vendor was (USPS or other). No one returned any of my inquiries. The package finally arrived 2 days ago - the box was open and damaged.

Great clothes but very poor service.

January 18, 2019
Unprompted review
Lilith logo

Reply from Lilith

Hello,

We are really sorry for this inconvenience.
We did not receive your messages in time, we will do our best next time. We hope that you are happy with your clothes.

Have a lovely day

Advertisement
Rated 1 out of 5 stars

I have not yet received the item…

I have not yet received the item ordered, although you had stated 2/3 days delivery - and even allowing for christmas I should have received it. Also your confirmation confirmed a different colour than the one I ordered - I did email this matter to you but received no response. All very disappointing.

December 26, 2018
Unprompted review
Lilith logo

Reply from Lilith

Hello,

We are really sorry for this inconvenience. Our customer service contacted you about that.

Have a lovely day

Rated 1 out of 5 stars

Cancelation

My order was canceled.

December 13, 2018
Unprompted review
Lilith logo

Reply from Lilith

Hello Mrs,
Your order has been refunded because the ordered product is unavailable. We are really sorry for the inconvenience. Your order has been refunded.
Have a lovely day.

Bonjour Madame,
Votre commande a été remboursé car le produit commandé est indisponible. Nous sommes vraiment désolés pour la gêne occasionnée. Votre commande a été remboursé.
Belle journée.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look