Lin Health Reviews 527

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, helpfulness, and ability to explain complex concepts with care and patience. Many people highlight the exceptional customer service and the personalized approach of their coaches, who are described as understanding, supportive, and knowledgeable. Consumers appreciate the educational materials, the effective pain management strategies, and the overall positive impact on their mental health and quality of life. The service is frequently noted for its outstanding program, which is easy to understand and incorporate into daily life. Reviewers find the user experience smooth, with well-designed apps and helpful resources like care kits and videos. The product, based on the latest research, is seen as life-changing, helping many to significantly reduce chronic pain and achieve a lighter heart, body, and mind.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and compassionate... See more

User experience

Customers consistently note positive experiences with the user experience. Many find the program clear, easy... See more

Product

Reviewers express great satisfaction with the product, highlighting its effectiveness in pain relief and... See more

Service

Reviewers highlight positive aspects of service, expressing satisfaction with the personalized coaching... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the compassionate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lin health has helped me a lot with pain management. My pain is becoming more manageable and my mental health is benefiting. My coach Paula is kind, helpful bright and explains things so well. She a... See more

Rated 5 out of 5 stars

I have had chronic back and leg pain for 3 years. Had all the usual stuff done with a pain management doctor—ablation, steroid injections and eventually had back surgery. Numerous episode of PT. Acupu... See more

Rated 5 out of 5 stars

My pain coach understands what I’m going through more than nearly a dozen neurologists I’ve seen. The program has greatly reduced my life altering pain, providing me the recipe to help myself. I am... See more

Rated 5 out of 5 stars

The material was really educational. I loved the different presentations, video and repeated content. Beyond that, my Coach Caroline was the kind, supportive glue. We discussed all questions, s... See more


Company details

  1. #3 of 10 best companies in Medical Group

About Lin Health

Written by the company

Lin Health Medical Group empowers providers to offer patients the gold standard in innovative, longitudinal chronic pain care.

For decades, pain care has relied heavily on medications and invasive procedures, often addressing symptoms rather than root causes. Lin Health harnesses breakthroughs in neuroscience that focus on retraining the nervous system and delivers these evidence-based clinical methods through an award-winning, physician-led, coach supported digital application. No side effects, with non-pharmacological care accessible within days, anytime, anywhere, all in collaboration with the referring provider's care team.

Lin's multidisciplinary approach includes integrating Pain Neuroscience Education (PNE) and proven neuroplastic therapies (Pain Reprocessing Therapy, Emotional Awareness and Expression Therapy, Cognitive Behavioral Therapy) to offer lasting relief for back and joint pain, IBS, headaches, long COVID, fibromyalgia, and many other conditions and symptoms.

Founded in 2021 and headquartered in Denver, Colorado, we deliver proven clinical results with 75% of Lin patients seeing significant improvement. Our virtual care is covered by insurance, fostering adherence (15 visits per patient, on average) and patient satisfaction (70 NPS) built on a therapeutic alliance with each patient.

High-touch, longitudinal pain care remains out of reach for many due to systemic limitations and high costs. Lin Health is bridging this gap by delivering scalable, affordable, and personalized pain care that empowers individuals to reclaim the quality of their life.

Learn more at www.lin.health

Follow us on LinkedIn: https://www.linkedin.com/company/lin-health/


Contact info

4.8

Excellent

TrustScore 5 out of 5

527 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The program is well researched and…

The program is well researched and documented. The care kits were very helpful as were the additional videos and materials my coach suggested. The key, however, is the coach. Mine (Vanessa) was fantastic! I always came away fron each session with a little more confidence and optimism as well as valuable tools.

June 5, 2025
Rated 5 out of 5 stars

An Excellent Pain Management Program

Lin Health's pain management program is excellent. Based on proven science, it walks the patient through a series of steps, assisted by a coach, to identify and address the patient's specific pain issues. My experience thus far has been a revelation. I had no idea as to how my thoughts and resultant behaviors were impacting my pain experience. My coach is thoughtful and fully engaged in helping me identify and address my issues. Lin has a number of tools such as CBT and somatic tracking that can be adapted to the individual patient in this regard. This is not quick process and it takes time to learn and master the techniques and implement them to your daily life. However my experience thus far has convinced me that the Lin program, when completed, will have a significant positive impact on my chronic pain. Highly recommended.

June 4, 2025
Rated 5 out of 5 stars

It is important to know that you can kearn to relieve pain

I am a nurse practitioner, mental health specialist, having taught at med schools in College of nursing and had clinical practice for 40 years. I am a patient at Lin health because of severe ongoing headaches, fibromyalgia, and other muscle structural pain. My experience has been very constructive and in my mind, exceptional care by the counselor who was assigned to me I knew a lot of the techniques that she was teaching, but I had never practiced them for myself. I have had some immediate relief and successes, and then times of headaches and pain. These episodes are short-lived compared to what I’ve experienced for 60 years I found in the last couple of weeks that Vagus nerve stimulation and using other techniques that I’ve been taught has decreased my need for headache medication from six days a week to one day or fewer. This is truly life-changing now even when I have a tough day or two, I know I can relieve pain. I have learned not to predict that I will have pain but instead to focus on parts of my body that are feeling good, which brings relief to all parts. As a nurse practitioner working with physical therapist I hope that Lin health will be available to all other clinicians. I know many healthcare professionals who are interested in learning more about this program so they can better help their patients and not have to depend on medication.

June 1, 2025
Rated 5 out of 5 stars

A True Coach and Partner

My coach Alex really helped me grasp the concepts of brain pain. Her communications with me were steadfast in that she was always with me; I always felt that she had my back in conquering my fear. Her encouragement and honesty were so helpful to my pain recovery. I could not have progressed through the LIN program without her.

May 29, 2025
Rated 5 out of 5 stars

Pain relief in my toolbox... finally

Through the coaching and informative videos, I have found a way to let go of my pain. I still have pain. I woke last night with profound neck pain. With the new skills I have acquired, I was able to adjust my neck and relieve pain and get back to sleep easily. This would have been a completely different story 6 months ago.

May 28, 2025
Rated 5 out of 5 stars

Lin Health Gave Me My Life Back

After years of battling chronic pain, discovering Lin Health was a turning point in my life. Their innovative approach, focusing on retraining the brain’s response to pain, offered me tools and techniques that truly made a difference. The personalized coaching sessions were insightful and empowering, helping me understand and manage my pain in ways I never thought possible. The educational resources provided were both informative and accessible, making complex concepts easy to grasp. What sets Lin Health apart is their genuine commitment to patient well-being, evident in every interaction. Thanks to their support, I’ve regained control over my life and found hope in places I had long forgotten. I wholeheartedly recommend Lin Health to anyone seeking a compassionate and effective solution to chronic pain.

May 28, 2025
Rated 5 out of 5 stars

Life changing

The Lin program is incredible and life changing. The coaches at Lin are exceptional! There hasn’t been a goal that I’ve been unable to meet since joining the program. My chronic pain is a thing of the past! My quality of life has increased greatly. The lessons and knowledge that I’ve learned from the program will be carried through the entirety of my life.

May 26, 2025
Rated 3 out of 5 stars

My coaching sessions are great

My coaching sessions are great. I don’t know that I need them every week but I am repeatedly prompted to schedule them if I have not scheduled every week.
There was a lot of promotion about a “Collaborative Care Team” at the onset, but I do not find that to be an actuality. I deal mostly with my coach. The doc who got me to sign up has moved his practice to another city and his colleagues don’t participate in the program. The “doctors” I meet with on a quarterly basis cannot be contacted until they reach out to schedule a “check up”. On my two experiences of these phone meetings, I have had two different doctors and neither seemed acquainted with my file or information. The second one expressed disappointment that I had not moved the needle further since my previous meeting. It felt high pressure to provide good marks to the process than reflective of my personal improvement.
I find the theory of overcoming “brain pain” is somewhat counterintuitive to the practice of meeting weekly to focus on my physical pain. I don’t normally think or talk about it so much and I find it causes me to think about it more often.

May 21, 2025
Rated 5 out of 5 stars

Wonderful program

I have a great coach who meets with me regularly. Although this was a new concept for me, it is really making a difference. I’ve only been on this program for a month and pain has definitely decreased. I have recommended it to several friends.

May 21, 2025
Rated 5 out of 5 stars

This program was recommended to me by…

This program was recommended to me by my neurologist. I have hemiplegic migraines. A rare disorder. I do not fit into the same box, per se as other migrainer’s; however, I believe in their techniques. I have already recommended this program to another who suffers from migraines. Some of the modules do not resonate with me. Others I absorb the information and go back to frequently to use. I highly recommend using the program.

May 14, 2025
Rated 3 out of 5 stars

Beneficial but expensive and inaccessible

I think it's a good program, but very expensive and thus not that accessible for most. I will be quitting soon due to the over $500/month cost even with insurance. Despite paying this high cost for nearly a year, I will lose all access to the app and this the content and videos/audio as well.

My coach is awesome and I appreciate that experience, but even the LIN staff say real benefits come after getting a real therapist too. There is no way I can afford both though. I can barely afford this program.

May 7, 2025

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