I placed a large order of sale items but most of them expire in September, which was disappointing. My family members will appreciate them though. Delivery was quick and they were well packaged. Th... See more
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Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.
London, United Kingdom
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I wish I could give you 5 stars but the delivery was a bit painful to deal with

Reply from Lindt Chocolate UK
Great prices & delivered when stated & taste great

Reply from Lindt Chocolate UK
Website is easy to use and my chocs arrived v quickly. Would def order from Lindt again

Reply from Lindt Chocolate UK
Parcel arrived quickly and was well packed to keep contents safe.

Reply from Lindt Chocolate UK

Reply from Lindt Chocolate UK
Order arrived quickly and was well packed. Always good quality chocolate.

Reply from Lindt Chocolate UK

Reply from Lindt Chocolate UK
Very easy to use the website and to checkout then came quite quick

Reply from Lindt Chocolate UK
Excellent product and brilliant delivery using Royal mail 👏 👌

Reply from Lindt Chocolate UK
As first time customer I was so impressed with my experience of ordering online.
Competitive pricing for my favourite 90% dark chocolate. No more expensive than supermarkets.
Also good range of sale items so ended up buying an additional product as a gift.
Free delivery for orders over £50 so made sense to stock up.
Items were so carefully packaged and protected. Really exceptional.
And quick tracked delivery.
Full marks to the Lindt team.
I will definitely be visiting your site again.
The only constructive feedback I have is that I got bombarded with marketing emails after I signed up to the newsletter.
I was obviously able to unsubscribe, but if you had just sent a monthly email for example, I would have stayed subscribed.

Reply from Lindt Chocolate UK
Went into the Bicester outlet store where i discovered the sale and offer but i didn't like the selection of chocolates they had chosen so i went home and ordered what i do like online. A little slow to be delivered but the packaging was good and the chocolates (only eaten a couple) were great. I love Lindt chocolate so it was a winner for me!

Reply from Lindt Chocolate UK
Was not informed on delivery times, split deliveries on order.
Chocolates expiring within 2 months

Reply from Lindt Chocolate UK
Love Lindt chocolate. Would have given it 5 stars but one item was missing from my order. I sent them an email and I am being refunded.

Reply from Lindt Chocolate UK
Wonderful chocolates as usual and fast delivery.

Reply from Lindt Chocolate UK
Was a gift for an elderly relative. I was very pleased with the selection I had picked for her. She did not know she was getting the parcel and when it was delivered, she was over the moon. All her favourite chocs were there and she ate one smallish bar there and then. Keep up the good work Lindt, you are doing a great job. By the way the delivery was great.

Reply from Lindt Chocolate UK
I am very disappointed with the service I have received from Lindt Chocolate UK.
I placed an order worth £400, but I was never provided with any tracking information. I have had to chase my order myself, and it is still pending.
Given the high temperatures and the fact that the order contains chocolate, I expected a smooth and efficient delivery process. Instead, I have been emailing back and forth with customer service, and I am still no clearer on the status of my delivery.
I chose Lindt because of its reputation for high-quality products, but unfortunately the customer service has been very disappointing. I currently have a pending complaint and hope this matter is resolved as soon as possible.

Reply from Lindt Chocolate UK

Reply from Lindt Chocolate UK
The chocolates arrived safely and promptly. They were very well packed and in good condition despite the very hot weather.

Reply from Lindt Chocolate UK
Not happy with delivery company as there was no tracking or notification of delivery. Found our box under our car , don’t know when they delivered it . The chocolates had melted in this heatwave. Who do I complain to . Delivering company who didn’t leave any details that they left the box under my or Lindt who didn’t provide tracking details.
Your Invoice #80001771319 for Order #100001951619

Reply from Lindt Chocolate UK
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