I placed a large order of sale items but most of them expire in September, which was disappointing. My family members will appreciate them though. Delivery was quick and they were well packaged. Th... See more
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Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.
London, United Kingdom
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Great service as always, prompt delivery for these fab chocolates
Ordering is easy, delivery is great, well packaged and protected with a good quality cardboard.
Most importantly the chocolate is yummy and the choice is varied, even better I got them in the sale:-)
Received order. When opened the box of truffles some had melted and flatened due to the heat. Sent pics to customer services but its a nightmare getting any response. Don't buy in this heat or you'll get squashed chocolates
The items were despatched quickly and well packaged. It was great to be able to purchase the champagne chocolates this late in the year as these are normally a Christmas treat and not always available.
I love Lindt they taste so good specially dark chocolate collection.♥️
Great website for ordering good selection and fast and reliable delivery service. Found it a little on the expensive side but worth it especially for presents for friends and family and a treat now and then
Love super sonic speed delivery and always satisfied of heavy discount event!
As usual, the online shop and website works very well. They have good stocks of my usual purchases, I quite like the dark and flavoured bars. Finding the items is very easy, the checkout if fast and secure. The delivery is usually very quick, but more info and tracking would be useful. The quality of the products are really good, hence why I keep returning and buying.

Reply from Lindt Chocolate UK
I absolutely love this chocolate, I think it’s one of the best , I won’t buy any other it’s so lovely to eat and enjoyable to share , keep on making this lovely chocolate Lindt it’s just 10/10

Reply from Lindt Chocolate UK
Excellent service from order to delivery. Packaged safely and in perfect condition on arrival. As for the chocolates they were delicious of course.

Reply from Lindt Chocolate UK
I have been contacted by Lindt and have addressed my issues with a brilliant solution.

Reply from Lindt Chocolate UK
I enjoy ordering from Lindt as it’s one of my favourite chocolate brands. I order regularly and sometimes spend more than I should! However it’s the only place that I can find Lindt chocolate orange bars now! My only issue is that I ordered 50+ bars in the middle of a heatwave and completely forgot to put them in the fridge, but it’s no fault of Lindt themselves as they arrived in perfect condition. I will be ordering more once the heatwave is over!

Reply from Lindt Chocolate UK
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