Applied every day as a deterant. The odd coldsore has never been as bad since I started using Lipivir. If I'm suspect of a coldsore starting, I'll apply twice for couple days. Initially tried using... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely brilliant product, this product works like wonders if you have sore lips, which is very common during cold days, i can literally swear by this product. Also since it’s transparent you can e... See more
Company replied
I can't recommend this product any higher. It has given me my life back! Before Lipivir, I suffered regular, multiple, painful coldsores, which sometimes became so big, I found talking and eating diff... See more
Company replied
A fantastic product. For someone who has suffered from cold sores their entire life this product has effectively ended that trend. I usually use an L-lysine chapstick and L-lysine tablets in combinati... See more
Company replied
Company details
Written by the company
SANACUTE AG schafft mit der weltweit registrierten Marke SANACUTE® eine unvergleichbare Marktstellung auf Basis eines einzigartigen Produktsortiments von medizinischen Hautpflegeprodukten mit klaren Alleinstellungsmerkmalen (USPs).
Contact info
Rothusstrasse 7, 6331, Hünenberg, Switzerland
- 041 758 00 00
- info@sanacute.com
- lipivir.com
4.5
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lipivir definitely works
Lipivir is a very good product and it certainly works. I use it once every day in the morning and haven't had a cold sore since. As mentioned by others it is expensive. I've used it for quite a long time now and my only criticism is that every tube has had an air bubble in it so you think you've got quite a lot left when suddenly you hit the air bubble and there's not much left.
February 15, 2023
Unprompted review
Reply from SANACUTE AG
Dear Chris,
We love that you love lipivir® and we are always looking at using customers feedback to make the product better.
I will be taking this feedback forward with our higher ups to discuss offers and promotions and hope to have something arrange for our customers asap.
Best wishes
Chloe and the lipivir team
Advertisement
Reply from SANACUTE AG
Dear I.Rollinson
Thank you so much for your kind review and pleased to read lipivir is working so well for you.
Best wishes
Chloe and the lipivir team
This is really good I’d highly recommend
December 1, 2022
Reply from SANACUTE AG
Dear Andrew,
Thank you for your kind review and very pleased to read lipivir is working so well for your needs.
Best wishes
Chloe and the lipivir team
Great product I have tried many cold…
Great product I have tried many cold sores products and none of them work as good as this one as I suffer with cold sores badly as soon as I feel a tinge I use this around my lips and it keeps them at bay
January 4, 2023
Reply from SANACUTE AG
Dear Antonia,
Thank you so much for your kind review. Glad to read it is working so well for you!
have a great day
best
Chloe and the lipivir team
Great product has really helped reduce…
Great product has really helped reduce coldsore outbreaks for me
January 20, 2023
Reply from SANACUTE AG
Dear Clare,
Thank you for your review! have a great day and enjoy using lipivir.
Chloe and the lipivir team
Advertisement
Reply from SANACUTE AG
Dear Valerie,
Thank you for your review. So glad to read lipivir is working so well for you.
Have a great week
Chloe and the lipivir team
Reply from SANACUTE AG
Dear J,
Thank you for your review and we hope you enjoy using lipivir.
Best wishes
Chloe and the lipivir team.
Great Product. Arrived quickly
Arrived quickly. I love this product. Other cold sore products dry out lips. This keeps lips from drying. Highly recommend
January 2, 2023
Reply from SANACUTE AG
Dear Sam,
Thank you for your kind review! We hope you enjoy using lipivir!
All the best
Chloe and the lipivir team
Great product and fantastic customer…
Great product and fantastic customer service. They have struggled with deliveries due to Royal Mail letting them down.
December 15, 2022
Reply from SANACUTE AG
Dear CW,
Thank you ever so much for your understanding during the recent issues we have been having. We very much appreciate your review.
All the best
Chloe and the lipivir team
Advertisement
Incredible product!
I love this product! Anytime I feel a cold sore coming I start using it and it stops it from coming! Highly recommend buying and using it!
December 9, 2022
Reply from SANACUTE AG
Dear Erin,
Thank you ever so much for your kind review and so glad it works well for you!
All the best
Chloe and the lipivir team
Amazing
The only product i have found that stops me getting a coldsore if i put it on early enough! Have put the prices up but i think worth it
December 13, 2022
Reply from SANACUTE AG
Dear Holly,
Thank you so much for your review and so pleased it is working for you.
Best wishes
Chloe and the lipivir team
Very efficient service
October 27, 2022
Reply from SANACUTE AG
Dear Finbarr,
Thank you for your kind review. Have a lovely day
Best Chloe
Prompt delivery and fair price
Prompt delivery and fair price. While using this product I have noticed a reduction in outbreaks. Very happy
November 21, 2022
Reply from SANACUTE AG
Dear Anthony,
Thank you for your kind review. Hope it continues to work well for you.
Best wishes
Chloe and the lipivir team
Advertisement
IF YOU SUFFERER THIS IS GREAT Great service quick delivery and an…
Great service quick delivery and an amazing product. I suffer with Alopecia Universalis and often have sores similar to cold sores this product is exceptionally good at prevention.
November 22, 2022
Reply from SANACUTE AG
Dear Carole,
Thank you so much for your kind review. Really appreciate it and glad lipivir® works so well for you.
Best wishes
Chloe and the lipivir® team
So far has kept me cold sore free
October 10, 2022
Reply from SANACUTE AG
Dear Nikki, Thank you so much! Best wishes
Chloe and the lipivir® team
Reply from SANACUTE AG
Dear Cathy,
Thank you so much for your kind review.
Chloe and the lipivir® team
Prompt service
Prompt service. Received on time and used as instructed. Hopefully it will keep cold sores at bay.
August 20, 2022
Reply from SANACUTE AG
Dear Emily,
Thank you for your kind review. We hope you enjoy lipivir®
Best
Chloe and the lipivir® team
Advertisement
Same review as previously
Same review as previously. Excellent product and highly recommend but be aware when buying the 2g tube that it's only half full. The middle of the tube is empty and seems to have an air vacuum to make it look full, but the product does work
September 15, 2022
Reply from SANACUTE AG
Dear Paul,
Thank you for your review. Please do contact the customer service team on chloe@lipivir.com to help you resolve this issue. All tubes should be full. Please contact us so we can then resolve this issue with our manufacturer.
Best
Chloe and the lipivir® team
Reply from SANACUTE AG
Dear Linda,
Thank you for your review and glad lipivir works so well for you.
Best wishes
Chloe and the lipivir team
I love Lipivir if you get cold sores…
I love Lipivir if you get cold sores this is the one to buy you won’t use anything else afterwards. Works so well this little tube is magic.
September 28, 2022
Reply from SANACUTE AG
Dear Audrey.
Thank you for your review. So pleased to read lipivir works so well for you. best wishes
Chloe and the lipivir team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.