LIPOELASTIC US Reviews 

154
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the excellent quality of the garments, stating they feel comfortable and provide great support for recovery. Buyers often mention that the shipping process is very fast and that the customer support team is responsive when questions arise. Many people also find that ordering items online is a simple and straightforward process. Some reviewers were not happy with the sizing consistency, explaining that the waist area is frequently too tight and difficult to pull up. Additionally, several people experienced annoying delivery holdups caused by customs issues or reported that their packages never arrived at all.

What people talk about most

Product

Clients share ambiguous opinions on product. While many consumers praise the high-quality fabric, effective... See more

Quality

People report positive experiences with quality, highlighting that the garments offer great compression,... See more

Delivery service

Reviewers share mixed feedback about the delivery service. Many consumers praise the fast shipping times,... See more

Order

Consumers find ordering to be ambiguous due to unclear product variants and sizing issues, especially on... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many consumers report that the support team is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the fast service and the reliability of the measurements and sizing. I have discovered I am not a fan of the arm compression. I like the compression, yet I need a different fit. That’s... See more

Company replied

Rated 4 out of 5 stars

Customer service is great but the garment is not as good as the one I got for a third of the price on Amazon.

Rated 4 out of 5 stars

I like the compression but I wish the waist would be higher as the leggings roll downs

Rated 5 out of 5 stars

Ordering was easy. Products are well described. I was not informed of a duty tax until I had paid and my item was shipped. I contacted customer service and they responded quickly, took care of the fee... See more


Company details

Written by the company

Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide. With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.


Contact info

3.8

Great

TrustScore 4 out of 5

154 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(154)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Nice products and good customer…

Very Nice products and good customer Service.

October 9, 2024
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Slowakei,

Thank you for the lovely review - please reach out if you need help with anything else in the future!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Perfect!

Amazing company with great customer service!

October 1, 2024
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Femke,

We appreciate your kind words a lot! Hope to help you in the future!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Amazing garments!

September 18, 2024
Unprompted review
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Julieta,

Thank you so much for your kind words!

If there’s anything else we can do for you, don’t hesitate to reach out!

Kind regards,
The LIPOELASTIC Team

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