Can't access account since more than a year. There is no way to contact the customer support. Contact forms are ignored, Mails not responded. I'm happy to provide a better review, if you can sort t... See more
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I never knew that I had applied for crypto currency, until the other day, when I started to receive call`s, from the UK, about my dormant account, and I wonder what was all this about until one of t... See more
Today I have received an email from a scammer saying that he is from Litebit and stating that my account is terminated. I have terminated my account a few years ago which means somehow my personal inf... See more
I am a crypto fan and funder of the decentralized medical projects( IDI ) from Nl/Amsterdam, From my point of view and out of my experience regarding my activity in this field which I have an a... See more
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Company details
About LiteBit.eu
Written by the company
The platform where crypto trading is safe, simple and human
We support you in buying, selling and managing your crypto, such as Bitcoin, Ethereum and 70+ other coins. We strive to be the most customer friendly and trusted platform in Europe. Do you have a question? Our Customer Support team is 24/7 available to help you and the rest of our users.
Buy crypto directly with Euros and pay with the most widely used payment methods such as: iDEAL, Mastercard, Visa, SOFORT, EPS, Giropay, Bancontact, SEPA and MyBank.
Many users over Europe are already using the LiteBit website and our app. We won the title ‘Best Crypto broker’ in 2019 and 2020 thanks to the vote of the public. Ambitious as we are, we work hard to get more people to get familiar with crypto. We strive to be Europe’s number 1 by being the most customer friendly and trusted platform there is. We want to make crypto available to everyone. With us, you can take your very first step within the world of crypto. We make it safe and simple for you.
Do you want to trade always and everywhere? With the LiteBit app, you can buy, sell and trade Bitcoin and more than 60 other cryptocurrencies in a fast, safe and easy way. Store your cryptocurrency securely in your own LiteBit wallet and always stay up to date with the latest market updates.
We support you in buying, selling and managing your crypto, such as Bitcoin, Ethereum and 70+ other coins. We strive to be the most customer friendly and trusted platform in Europe. Do you have a question? Our Customer Support team is 24/7 available to help you and the rest of our users.
Buy crypto directly with Euros and pay with the most widely used payment methods such as: iDEAL, Mastercard, Visa, SOFORT, EPS, Giropay, Bancontact, SEPA and MyBank.
Many users over Europe are already using the LiteBit website and our app. We won the title ‘Best Crypto broker’ in 2019 and 2020 thanks to the vote of the public. Ambitious as we are, we work hard to get more people to get familiar with crypto. We strive to be Europe’s number 1 by being the most customer friendly and trusted platform there is. We want to make crypto available to everyone. With us, you can take your very first step within the world of crypto. We make it safe and simple for you.
Do you want to trade always and everywhere? With the LiteBit app, you can buy, sell and trade Bitcoin and more than 60 other cryptocurrencies in a fast, safe and easy way. Store your cryptocurrency securely in your own LiteBit wallet and always stay up to date with the latest market updates.
Contact info
Weena 740, 15th floor, 3014DA, Rotterdam, Netherlands
- +31(0)103074820
- support@litebit.eu
- litebit.eu
You should know
3.2
Average
4K reviews
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Well team LiteBit my experience with…
Well team LiteBit my experience with you was not of the best trying to buy and send Bitcoin is pretty much impossible as I am still waiting for my bitcoin which should not take that long, a Bitcoin transaction is usually instant.f
May 25, 2022
Reply from LiteBit.eu
Hi Monica, the manual check has now been completed and your transaction has been processed.
Sorry for the inconvenience and good luck!
High cost and no transparency other app…
High cost and no transparency other app Goes to 0.00000000 LiteBit only shows 0’00000
May 24, 2022
Reply from LiteBit.eu
Hi Ferdi, thanks for your review. For all costs and fees we would like to refer you to the following link:
https://support.litebit.eu/hc/nl/articles/360020602119-Handelskosten-en-opnamekosten
I have already told a woman that I know…
I have already told a woman that I know to go in for for LiteBit and she has invite me to come to her at weekend to show her how to go about it.
May 24, 2022
Reply from LiteBit.eu
Hi, thank you for your nice review. We wish you a pleasant experience on LiteBit. Good luck!
It is easy but i don't use It yet
May 24, 2022
Reply from LiteBit.eu
Hi Etienne, thanks for your nice review. We wish you the best of luck!
From bad to WORSE !!!
From bad to WORSE !!!
I tried to withdraw some 100€ worth of DASH 5 times for 5 days straight and i never received anything on my wallet ...
How would you expect people to buy from you if they can't withdraw their coins ???????????
My DASH address is Xy5no4KMXfyjxzPhvFLVedyDXSFqr1U9FS
Stay away ... it looks more and more like a SCAM !!!
May 23, 2022
Unprompted review
Reply from LiteBit.eu
Dear.. , if a transaction takes longer than you are used to from us, we would like to ask you to contact our customer support. We are happy to help you!
https://support.litebit.eu/hc/nl
Not recommended.
Not recommended.
I asked for a withdraw on Sunday and I did not receive my money on Monday evening, after more than 30 hours.
They are manually processing the payments, only Monday-Friday.
Not on Saturday and Sunday???
Did you hear about that on other wallets or exchanges???
Is this a joke or what?
Also, you cannot see the trades on your history.
Also, low APY for just some coins and just for some of the countries.
Also, high fees.
The Dutch thinks that he has a Crypto wallet and a Crypto exchange.
A bad joke overall.
May 23, 2022
Reply from LiteBit.eu
Dear.. , sorry to hear it took so long. Manual checks are performed 7 days a week (including weekends). The trade history is reflected in your portfolio. For more information about LiteBit earn, please refer to the following link:
https://support.litebit.eu/hc/en-us/articles/4660842000274-LiteBit-EARN
https://www.litebit.eu/app/wallets/order-history/1
I am still waiting to get my bank…
I am still waiting to get my bank account linked/verified…
Over 10 days since I transferred 0.01€
May 23, 2022
Reply from LiteBit.eu
Dear Ricardo, if you are having problems linking your bank account, we would like to ask you to contact our customer support. We are happy to help you!
https://support.litebit.eu/hc/en-us/articles/360001526760-How-do-I-link-my-bank-account-with-iDEAL-
https://support.litebit.eu/hc/en-us/articles/115001297544-Contact-LiteBit-
Absolutely trash
Absolutely trash, better to use some big exchange. I bought ETH and sent it to my wallet. Transaction stuck at pending for a few hours, then finally got through. Then I bought some more and again sent it to my wallet - transaction did not even happen, nothing on etherscan, no eth in my wallet. Customer support doesn't exist, just some useless bot. Never again, 0/10.
May 21, 2022
Unprompted review
Reply from LiteBit.eu
Dear Pawlo, there were some delays in the ethereum transactions this weekend, this was related to the rising (gas fees). Fortunately, this has now been resolved.
Sorry for the inconvenience and good luck!
Support on 7 days the week !!!
I needed urgent my complete Order-History. In the new WEBSITE i only see a part of all, i think this is a programm-bug, because in the old WEBSITE (former "classic view") i saw all !
However, ON SUNDAY ! the LiteBit-Support helped and sent me my complete Order-History !
Since then i have better sleep ! :-)
May 18, 2022
Unprompted review
Reply from LiteBit.eu
Hi Gustav, nice to hear that you were helped so well. Thank you for your review!
Reply from LiteBit.eu
Hi DC, Thanks for your nice review. We appreciate it!
blocked my account for 48 hours while i…
blocked my account for 48 hours while i already use this service for months already time to move to another place
May 12, 2022
Unprompted review
Reply from LiteBit.eu
Dear Mario, sorry to hear. Checks can be made to protect our customers. If this takes longer than you are used to from us, we would like to ask you to contact our customer support. Good luck!
https://support.litebit.eu/hc/en-us/articles/115001297544-Contact-LiteBit-
Great broker
May 12, 2022
Reply from LiteBit.eu
Hi Bastiaan, thanks for sharing your experience with us!
It’s the right time to move to the…
It’s the right time to move to the other crypto currency platform.
I had to transfer 30€ in BTC. Half of the ammount the took as a fee (0,0005 BTC - 15€).
So i needed to do the transfer again missing money, but i couldn’t because You can’t transfer less than 0005 BTC.
HIGHLY NOT RECCOMENDED!
May 11, 2022
Unprompted review
Reply from LiteBit.eu
Dear Maciek, for more information about transaction costs, please refer to the following link: https://support.litebit.eu/hc/en-us/articles/115001245484-What-are-blockchain-fees-
It's the best easy and simple
May 4, 2022
Reply from LiteBit.eu
Hi Hasan, thank you for sharing your positive experience with us!
All good
All good. I had difficulty with my bank at first but now it's been sorted and I can trade.
May 4, 2022
Reply from LiteBit.eu
Dear Israel, glad it worked out in the end. Thank you for your review and good luck!
Reply from LiteBit.eu
Hi Elizabeth, thanks for your nice review!
Top Service !!!!
April 30, 2022
Reply from LiteBit.eu
Beste Gerson, bedankt voor je review. Fijn dat je zo tevreden bent met onze service!
Signed up being promised a signon…
Signed up being promised a signon bonus. According to customer support it should be in my account within 1 week. But nothing almost 2 weeks later and customer support has gone completely silent on my inquiry. Not a good start
April 29, 2022
Reply from LiteBit.eu
Beste Niels,
Ik zie dat je inmiddels in contact bent geweest met de Team Lead van onze Customer Support en dat het probleem is opgelost. Helaas ging er inderdaad iets mis met de referral link, maar is de welkomstbonus nu handmatig bijgeschreven.
Ondanks de valse start hopen we je natuurlijk als klant te behouden. Mocht je verdere vragen hebben, stuur ons gerust een bericht.
~Team LiteBit
Theft
The platform removed coins from their service. Lost almost all my coins, and there is no restitution whatsoever. No solution provided.
April 28, 2022
Reply from LiteBit.eu
Dear Eddie, LiteBit aims to have a reliable, healthy and fair priced offer of cryptocurrencies on its platform. Some cryptocurrencies that were traded at LiteBit do not meet these requirements.
More information can be found in the following link: https://support.litebit.eu/hc/en-us/articles/360020462219-Coin-Removals-April-12th-2021
It blocks your withdrawals for 48 hours…
It blocks your withdrawals for 48 hours if you are a new costumer .
April 22, 2022
Reply from LiteBit.eu
Dear customer, we use this to prevent fraud.
Sorry for the inconvenience and good luck!
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