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Company details

  1. Customs Consultant
  2. Tour Operator
  3. Travel Agency

Written by the company

Dedicated travel service provider based in Finland, specializing in helping travelers navigate their journeys with ease and confidence. With a focus on customer satisfaction, we assist clients in claiming compensation for flight delays or cancellations to and from the EU, offering expert guidance to secure payouts. Serving a diverse community, including those traveling between Finland and Vietnam, We combine personalized support with deep travel industry knowledge to ensure a seamless experience.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
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Rated 5 out of 5 stars

Flight compensation successful

My flight via Qatar Airways from Helsinki to Hanoi via Doha was delayed in arrival in Helsinki for 4 hours which made me miss the connecting flight in Doha and I had to spend 24 hours in Doha waiting for the next flight. I tried making the the money claim from the airline myself for the plane being late and I was denied, receiving bullshit corporate talk response. I contacted LITO Matka for help, and Linh cut through the bullshit quickly and I received full compensation as defined by the regulations. I highly recommend this service!

April 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service and very helpful with my compensation claim

Great service and very helpful with my compensation claim

I had a really good experience using LITO Travel to handle my flight compensation claim. My flight was delayed on the way back to Vietnam, and I wasn’t sure how to deal with the process myself.

They made everything simple and stress-free. The communication was clear, and they guided me through each step. I didn’t have to worry about the paperwork or follow-ups.

In the end, my claim was successfully processed and I received compensation, which I really appreciate. I’m very satisfied with their service and would definitely recommend them to anyone dealing with flight delays or cancellations.

April 14, 2026
Unprompted review
LITÔ Matka logo

Reply from LITÔ Matka

Thank you so much for this kind review! We're happy we could make the process smooth and stress free for you, that's always the goal. Your recommendation means a lot to us, and we're here whenever you need help again.

Rated 5 out of 5 stars

Lito provided amazing support for my…

Lito provided amazing support for my flight delay claim. I can vouch for her service and I think I will ask her for more support in the future when it comes to planning and executing my travels.

October 10, 2025
Unprompted review
LITÔ Matka logo

Reply from LITÔ Matka

Happy to make your trip memorable! Can't wait to welcome you and your family again!!

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