LittleBird Reviews 1,560

•

1.9

Event Ticket Seller

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As per your last reviewer, you have taken £34.99 without any notification of renewal. To make matters worse having twice tried to log into my account using two different emails it doesn’t recognise e... See more

Company replied

Not really littlebirds fault but the supplier - easy2name.com Purchased 2 lots of codes for name labels for my children, used codes straight away on suppliers website, paid for 1st class delivery - T... See more

Bought tickets from this website for a robot show in Maidstone for my son’s birthday. Not only were we not contacted to inform us the show was cancelled due to COVID, I cannot get through to customer... See more

Company replied

We had this for a year and couldn’t find one single thing suitable for our 3 year old twins or anything near us. Complete waste of money and nothing in our area, we’re in the south east on the coast a... See more

Company replied

Company details

Information provided by various external sources

Handpicked by families for families, LittleBird understand that family life can be expensive... So our mission is to make family life more affordable with savings on great ideas for things to do with the kids, so that you can make plenty of great family memories without breaking the bank!

Contact info

One Lindsey St, EC1A 9HP, London, United Kingdom
02073326439
customerservice@littlebird.co.uk
littlebird.co.uk

1.9

Poor

2K reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Feb 26, 2020

Saved money using little bird for…

Saved money using little bird for tickets for circus.had a great time.

February 26, 2020

Unprompted review

Reply from LittleBird

Mar 2, 2020

Thank you for your fab review, Debbie!

Feb 26, 2020

Great experience

Great experience, helpful staff

February 26, 2020

Unprompted review

Reply from LittleBird

Mar 2, 2020

Thank you for your lovely review, Carla! Our customer service team will be super happy to hear your feedback :)

Feb 26, 2020

Easy to use

Easy to use, fantastic discounts and some great ideas locally.

February 26, 2020

Unprompted review

Reply from LittleBird

Mar 2, 2020

Thank you for your fantastic review, Grace!

Feb 26, 2020

Great little site

Great little finds used mainly for the cinema discount and also kids eat free at certain restaurant's. Great for when the kids are on school holidays .

February 26, 2020

Unprompted review

Reply from LittleBird

Mar 2, 2020

Thank you for your fantastic review, Tara! We are so happy to hear that you enjoy using your Family Pass membership with your family :)

Feb 26, 2020

We had a great time at the ballet which was perfect for a 4 year old. And the price was very competitive, a fab day out!

February 22, 2020

Unprompted review

Reply from LittleBird

Feb 24, 2020

Thanks for your great review, Victoria! I am so glad you had a great time at the Ballet :)

Feb 22, 2020

I have had such lovely customer service…

I have had such lovely customer service from little bird.
Katey has been so helpful & nothings seems to be too much. Before their feb half term offer for butlins I emailed and asked if they were having any offers for the feb half term, & katey came back and said they are in process of sorting. A week later she emailed confirming with a link to order the tickets.
Unfortunately my daughter couldn't go as she was poorly. I tried to get refund on tickets but it was too late so I went with my youngest. Katey however emailed me the day after asking if my daughter went and offered me a refund for her ticket. She really has gone above & beyond. A pure example of how customer service should be. Easy and simple.
Thank you Katey, you are very kind & have been super attentive.

February 22, 2020

Unprompted review

Reply from LittleBird

Feb 24, 2020

Thank you for your lovely review, Holly! Our customer service team always try to go above and beyond to solve all issues no matter how big or small. I will make sure your great feedback is sent over to Katey and I am sure she will be super happy to hear your kind words :)

Feb 19, 2020

February 19, 2020

Unprompted review

Reply from LittleBird

Feb 20, 2020

Thanks for your great review, Arya!

Feb 19, 2020

Excellent app

February 19, 2020

Unprompted review

Reply from LittleBird

Feb 20, 2020

Thank you for your fab review, Noosh! :)

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