As per your last reviewer, you have taken £34.99 without any notification of renewal. To make matters worse having twice tried to log into my account using two different emails it doesn’t recognise e... See more
Company replied
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See what reviewers are saying
Not really littlebirds fault but the supplier - easy2name.com Purchased 2 lots of codes for name labels for my children, used codes straight away on suppliers website, paid for 1st class delivery - T... See more
Bought tickets from this website for a robot show in Maidstone for my son’s birthday. Not only were we not contacted to inform us the show was cancelled due to COVID, I cannot get through to customer... See more
Company replied
We had this for a year and couldn’t find one single thing suitable for our 3 year old twins or anything near us. Complete waste of money and nothing in our area, we’re in the south east on the coast a... See more
Company replied
Company details
Information provided by various external sources
Handpicked by families for families, LittleBird understand that family life can be expensive... So our mission is to make family life more affordable with savings on great ideas for things to do with the kids, so that you can make plenty of great family memories without breaking the bank!
Contact info
One Lindsey St, EC1A 9HP, London, United Kingdom
- 02073326439
- customerservice@littlebird.co.uk
- littlebird.co.uk
1.9
Poor
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Obtaining tickets to the actual show…
Obtaining tickets to the actual show was superb.
February 19, 2020
Unprompted review
Reply from LittleBird
Thank you for your fab review, Nims! We hope you have a great time at the BFI :)
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Great discount thank you!
Great discount thank you!! No problems at all!!
February 19, 2020
Unprompted review
Reply from LittleBird
Thanks for your great review, Charlie! :)
As long as you have a printer
As long as you have a printer or way of printing off tickets Little bird has great deals.
February 19, 2020
Unprompted review
Reply from LittleBird
Thanks for your review, Natty!
Reply from LittleBird
Thanks for your great review, Theresa!
Brilliant offers and service.
Great for finding out what's on and where. Brilliant offers and service.
February 19, 2020
Unprompted review
Reply from LittleBird
Thanks for your lovely review, Cheryl! We are so happy to hear that our site helps you plan great days out :)
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Efficient and good.value
February 19, 2020
Unprompted review
Reply from LittleBird
Thank you for your great review, Catherine! :)
Website easy to use and good discounts
February 19, 2020
Unprompted review
Reply from LittleBird
Thanks for your fab review, Jacqueline! :)
I used littlebird platform and bought…
I used littlebird platform and bought entry to Catty Sark. Full paying adult and kid for Free.
Great offer, happy kid and no problem and check out at the venue.
February 19, 2020
Unprompted review
Reply from LittleBird
Thank you for your review, Anna! We are glad to hear you both enjoyed your trip to the Cutty Sark :)
No problems great value
February 19, 2020
Unprompted review
Reply from LittleBird
Thanks for your great review, Tina!
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Not much at Cutty Sark for young children
I was impressed with the ticket purchase and service from Little Bird and we had a fun day but there wasn’t much at the Cutty Sark for young children which was part of the sell from Little Bird
February 19, 2020
Unprompted review
Reply from LittleBird
Hi Laura,
Thank you for your review!
I am sorry to hear that you weren't entirely happy with your trip to the Cutty Sark.
Our team work hard to ensure the information on the site is as clear as possible. We received the information directly from the Cutty Sark regarding their family programme that includes explorer trails, arts and crafts and character meets. I do apologise if you feel that this wasn't up to your expectations and we will pass this feedback back to the Cutty Sark. It would be great if you could let us know how old your children are so we can pass that back alongside your comments :)
We would really appreciate it if you could give us some more feedback about your experience on our website. If you have any issues in the future please do not hesitate to contact our customer service team and they will be more than happy to help. You can contact them via email at customerservice@littlebird.co.uk.
Many Thanks
Jess
LittleBird
Officials at gate could not scan ticket…
Officials at gate could not scan ticket printed from email. Was allows in but was a little concerning
February 19, 2020
Unprompted review
Reply from LittleBird
Hi Eirwen,
Thank you for your review!
I am sorry to hear that you experienced some trouble with your Lightopia ticket.
We will be investigating this issue with the team over at Lightopia. I hope this did not affect your experience at Lightopia once you entered as the event looks fantastic!
If you have any issues in the future our customer service team will be more than happy to help and you can contact them via email at customerservice@littlebird.co.uk.
Many Thanks
Jess
LittleBird
Reply from LittleBird
Thank you for your review, Alison! We are so happy to hear you both enjoyed your trip to Gambado :)
Plan the school holidays around the Littlebird offers. You won't be disappointed!
Quick, easy and works every time. My family and I have enjoyed many very happy days out at greatly reduced prices. My grandchildren love Butlins. We have another exciting day planned for Half term. Portsmouth Dockyard has been another favourite with the annual passes. So many great ideas. I Always plan the school holidays around the offers on Littlebird! Thank you!
February 14, 2020
Unprompted review
Reply from LittleBird
Thank you for your great review, Carolyn! We are so happy to hear that our site has helped you and your family make some amazing memories whilst saving money :)
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Prompt service
Prompt service when unfortunately an event we had booked through LB got cancelled. They reimbursed me with no question.
February 13, 2020
Unprompted review
Reply from LittleBird
Thank you for your review, Loz! We do apologise for the inconvenience that this cancellation has caused but I am glad to hear you were happy with the service our customer service team provided. I hope you have a great weekend :)
Good variety of offers.....
Good variety of offers available and having the little bird card has been extra handy. It is a little pricey on the initial layout, a payment plan option would be good so customers can still take advantage of the family card. The website is fairly easy to navigate but could be made a little clearer with account information and offers once signed in.
February 13, 2020
Unprompted review
Reply from LittleBird
Thanks for your great review, Leann! Feedback from our customers is super valuable and we always use it to improve our service. I will make sure this gets sent over to them. I hope you have a lovely weekend :)
Easy booking, money saved!
Really easy to book tickets - much cheaper than on the company's own website.
February 12, 2020
Unprompted review
Reply from LittleBird
Thanks for your review, Sarah! :)
Not really littlebirds fault but the…
Not really littlebirds fault but the supplier - easy2name.com
Purchased 2 lots of codes for name labels for my children, used codes straight away on suppliers website, paid for 1st class delivery - TWICE. 2 weeks later still no labels! Called the company & they advised that order had been forgotten & will 'do them tomorrow'. Asked if they will refund the 2 lots of postage & told NO
February 12, 2020
Unprompted review
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Good savings on Theatre and Cinema…
Good savings on Theatre and Cinema tickets.
Also, a huge thanks for your help in changing some theatre tickets, as we wouldn't have been able to go otherwise.
February 7, 2020
Unprompted review
Reply from LittleBird
Thank you for your great review, Jackie! I am so glad to hear that our customer service team was able to help you, they will be super grateful for the review :)
Easy to book tickets & pay
February 7, 2020
Unprompted review
Reply from LittleBird
Thank you for your review, Shona! :)
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